Enquired about purchasing a bird and cage accessories etc at Jolly’s in Cadbury Garden Centre Congresbury. Such a helpful girl gave us a lot of time and help about purchasing and reserving a cage so... もっと見る
所在地
所在地を変更Jollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA Congresbury, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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went in to ask for a tarantula, spoke to kat and she showed us the little pink toed tarantula, told me absolutely everything about caring for it, its habitat, substrate, feeding, humidity. really good... もっと見る
The team at jolleys at Cadbury garden centre are always incredibly helpful and friendly. They are happy to answer any questions about products or recommend something when asked. They recognise me as a... もっと見る
Fabulous welcoming staff whom have all the knowledge you will need about your pet. This is my fourth visit for a pet, I have Parakeets and Guinea Pigs and the service and support from the ladies at Ca... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Jollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA, Congresbury, 英国
- 01934 876841
4.8
優良
475件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The lady who served us was patient…
The lady who served us was patient informative and super helpful
2024年4月10日
Friendly staff
Friendly , helpful staff. Served with enthusiasm and a smile, even my 9 year old daughter mentioned how kind the ladies were. Thank you
2024年4月6日
Cadburys, smallways
Always a great shop to shop, inside Cadburys , small way, great customer service , friendly staff,Plus some great deals
2024年4月6日
We went to Jollyes pet store in Cadbury…
We went to Jollyes pet store in Cadbury Garden Centre the girl was very knowledgable on purchasing our rainbow budgie he is healthy and full of fun and joy
2024年3月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The whole happy thought of purchasing
The whole happy thought of purchasing a budgie was completely ruined....
I was interrogated about which cage I had,which food cuttlefish etc...then when I tried to choose 2 budgies was told my rather large cage was not big enough I could only have 1 bird...
Told about aerosols plugins etc
Radiators windows...came away feeling really disappointed 😞 with a sad and lonely baby bird ,which had been in a very much smaller enclosure In the shop with friends...I wanted 2 so they had each others company as I'm away most the day.....
That wasn't asked or if I had a cat or other animals....
It was a really unhappy purchase which I had actually been looking forward too...would not recommend to friends or family !
2024年3月17日
Jollyes The Pet People - Cadbury からの回答
Many thanks for your feedback
We apologies for the inconvenience this has caused and this will be investigated
Kind Regards
Jollyes Customer Services
The staff asked lots questions about…
The staff asked lots questions about where I was going to keep them and mention about to leave them for 2-7days before handling them and she was very professional about it
2024年3月20日
Good selection of dog treats
Good selection of dog treats, toys ,and parrot toys. Small store but a lot packed in for all animals . Staff friendly and knowledgeable. Happy customer
2024年3月17日
Very helpful staff
Very helpful staff. Knew what they were talking about. Answered all my questions.
2024年3月9日
Sales assistant happy to help
Sales assistant happy to help, knowledgeable.
Good selection on toys for our new puppy.
2024年3月10日
100% recommended!
went in to ask for a tarantula, spoke to kat and she showed us the little pink toed tarantula, told me absolutely everything about caring for it, its habitat, substrate, feeding, humidity. really good experience with them, happy and healthy spider and settling into her new home!!
2024年3月10日
staff were really great
2024年3月3日
Friendly and helpful staff.
2024年3月3日
Knowledgable staff but abrupt manner
The staff were knowledgeable which was helpful but every time we have got a pet from there, there have been several staff whose manner is always a bit abrupt. It feels as if they don’t want you to buy a pet. You pick up things to get your pet that are labelled for that animal and they tell you not to get it really abruptly because it isn’t good for them. This is helpful, but the abrupt manner and the fact it’s labelled for that animal is not great. The main lady (think she was in charge) who eventually sold us our pets was lovely and really helpful. The other ladies need to work on their manner.
2024年3月2日
Jollyes The Pet People - Cadbury からの回答
Good morning,
Thank you for your review. We sincerely apologise for any inconvenience this has caused. All comments made have been raised with our senior management team to investigate and rectify.
Kind regards
Jollyes customer services
Above and beyond
Visited Cadbury Garden Centre in Congresbury with my 5 year old who was looking to get his first pet. The staff were so helpful - the girl who served me went above and beyond. Made my son feel safe whilst handling the animal. Couldn’t speak more highly.
2024年3月2日
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