The lady who served me, Tania, went out of her way to help me carry my purchases outside to my car, even when I insisted I could manage. Excellent customer service.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had a great experience at Jollyes today, Charlotte was super helpful and knowledgeable on dog food and helped us pick a great weight loss food for our dog.
企業が回答しました
First time we’d been in to Jolley’s (Chester store) we were very happy with the service we received when looking for some new feeding bowls for our cats and some alternative foods for our fussy eaters... もっと見る
The young lady that served us was a credit to your company, the advice and information she gave to us was very impressive, I can assure you that my wife and I will now be calling into your store when... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
2B Chester Retail Park , Old Seals Way, CH1 4RY, Chester, 英国
- 01244 918800
4.8
優良
174件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent customer service
Excellent customer service, answered any and all questions I had and helped me get my cats booked in for their vaccinations quickly.
2025年3月7日
First visit.
First time I have ever went in to Jollyes.
The sales assistant was very nice and helpful.
Will definitely be returning.
2025年3月10日
Very helpful and kind
2025年3月10日
I appreciate the help that the staff give me
help from the staff to get the heavy food bags of the shelf and on to the trolley then helped me to the car and to put the bags in to the boot, thank you this helps me so much as I have artharitus and can't lift them thankyou
2025年3月8日
Excellent service and advice
2025年2月28日
New to Jollyes - Now a long term customer
Im fairly new to shopping at Jollyes
but I have to say they are great - At least at the Chester Store.
Ive only bought food and flea drops for our cat.
The staff are extremely friendly and Knowledgeable
Would recommend.
I would say is was a better experience than the other well know pet place if I'm honest.
2025年2月28日
Girl who I dealt with was under…
Girl who I dealt with was under pressure due to till work but was extremely efficient
2025年2月28日
Helpful staff.
The staff were very helpful and welcoming. Your range of dog foods is excellent and prices good.
2025年2月21日
A great store with a fantastic range…
A great store with a fantastic range and usually cheaper than elsewhere. Staff are always really friendly and helpful.
2025年2月25日
Cat Vaccination
I brought my cat to have his booster injection. The whole experience was fantastic, the vet and the other 2 colleagues were friendly, chatty, happy and it just made the visit really easy. So much so I've been recommending you to everyone I know with a pet. Just for personal context this was £35 cheaper than my actual vets charge.
2025年2月19日
Excellent shopping experience
The choice and value for money is really good. Also the help from a staff member regarding the best choice of cat food to avoid gum decay.
2025年2月21日
Great selection on raw…
Great selection and great prices on raw food.
Staff are a lot irritating though. Over the top and not knowledgeable about things they should be if they are selling products
2025年2月22日
Bird food etc
Staff great, products and prices good. Need to have live fish for sale. Only problem was no record of being a member although I had registered a few days before on my first visit there, so had to re-register.
2025年2月17日
Great knowledgeable staff
May, the staff member who served me was able to show me where products were and tell me what was available for something I wanted to think about. She explained the rewards scheme and got me signed up quickly. Gave me some free cat food samples and was knowledgeable about what products the store held and alternative options.
2025年2月12日
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