First ever visit to a Jollyes store. Great selection of cat food,toys & accessories. Fair prices too.Able to locate everything easily.Delightful & very helpful lady at checkout—I think she was a supe... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We've recently got a kitten and there are NO vets where we live able to register her with their practice. I found the Jollyes shop purely by chance and discovered that they have a community vet of... もっと見る
Since the pet club has changed it’s not so good ! On -line ordering stuff is hopeless .. I buy my dig a black lab the dry biscuits from the mixed barrels .. went in other week to Clydebank Store ( m... もっと見る
Customer service in store is great the staff are very willing to help when choosing a product to suit your animals needs. The offers are also very good especially when it's something you would buy reg... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Jollyes Petfood Store, Unit 4, Clyde Retail Park, G81 2XA, Clydebank, 英国
- 01419526972
4.6
優良
653件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff are lovely and your prices…
The staff are lovely and your prices competitive. Thank you.
2024年11月8日
Always a friendly and welcoming staff…
Always a friendly and welcoming staff who can advise you on products. Good prices too.
2024年11月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Click and Collect - Out of date products
Purchased 2 x Royal Canin German Shepard Puppy 12kg via the ‘click and collect’ online service. After returning home with my purchase I noted that both bags of food were beyond the best before date by around 3 weeks. I appreciate that mistakes happen and staff may not have been aware, but I feel the company overall should improve its stock rotation of specialty foods that maybe don’t sell as fast as other brands.
As a result I had to return both bags of food for a refund. The staff in store were very apologetic and couldn’t have been more helpful in providing me with a refund.
Unfortunately I had to shop with a competitor to obtain the same products and I am unlikely to use the ‘click and collect’ service with Jollyes as a result of this experience.
2024年10月31日
Jollyes The Pet People - Clydebank からの回答
We understand your disappointment with the expired food you received. We strive to ensure all our products are within their best before date. We appreciate you bringing this to our attention and are sorry for the inconvenience caused. We will review our stock rotation processes in store to prevent this from happening again.
We're glad to hear that the staff were helpful in providing a refund. We value your feedback and will use it to improve our services.
Amazing customer service as always
2024年10月25日
Community Vet is a GREAT initiative
We've recently got a kitten and there are NO vets where we live able to register her with their practice. I found the Jollyes shop purely by chance and discovered that they have a community vet offering vaccinations and other routine treatments- and what is even better at a fraction of the normal cost at a veterinary practice.
We have seen the vet twice now for vaccinations he was lovely and very kind and gentle with our small kitten.
He took his time in looking her over and did vaccines and microchip on 2 consecutive weeks.
The shop is also very good for pet supplies with a loyalty programme.
I highly recommend.
2024年10月25日
自発的なレビュー
Helpful and Polite
The staff are always polite and helpful. Good range of frozen raw food now being introduced in store.
2024年10月23日
Very well set a out shop,and always…
Very well set a out shop,and always very helpful and pleasant staff
2024年10月13日
Pet supplies
Excellent staff friendly very helpful got what I need with the help, from the staffing well done as always m.
2024年10月13日
Staff were very helpful and polite
Staff were very helpful and polite and also knowledgeable
2024年10月3日
Visually impaired and blind customers
For the past three years I have
taken my dog for her booster to Clydebank store, making appointments there. Yesterday, I was told that I have to make them on line. I told her that I am blind and live alone. She said that I could get someone to do it for me!
In future, I resptfully suggest that you should consider ways Osidge the needs of visually impaired and blind people. This would keep us independent.
Kind regards
Tomi
2024年9月29日
Jollyes The Pet People - Clydebank からの回答
We understand your frustration with the recent change in appointment booking procedures. It's important for us to be accessible to all our customers, and we apologize if this change caused you any inconvenience.
Our store would be able to book this appointment for you due to your requirements and that you are able to use the booking systems due to being visually impaired
We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our services.
The selection was really good way…
The selection was really good way better than the local competition.
The staff member was extremely helpful and friendly.
2024年9月28日
Great customer service at the end of the day
So helpful and polite for a last minute service!
2024年9月25日
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