Excellent service in the shop. Staff very helpful and good incentive to join the club.Happy to keep shopping with Jolleys locally amd online.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Took advantage of the James WellBeloved 3 for 2 offer. Phoned ahead and Billy happily kept back Betsy's my 18mth Black Miniature Schnauzer favourite flavour. Ended up buying a half price coat and rawh... もっと見る
Recently bought new dog food from jolleys and needed some help due to one of my dogs suffering with bad skin condition. 2 lovely girls at the connswater store in Belfast gave me so much in... もっと見る
The member of staff that assisted me was not only polite and helpful but she was very knowledgeable and gave me great advice. She set up my advantage membership and explained that she was qualified to... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Unit 8, Connswater Retail Park, Connswater Link, BT5 5DL, Belfast, 英国
- 02890025520
4.7
優良
290件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service in the shop
Excellent service in the shop. Staff very helpful and good incentive to join the club.Happy to keep shopping with Jolleys locally amd online.
2026年5月13日
Jollyes The Pet People - Connswater からの回答
We are so glad to hear you had an excellent experience with our team and found the club incentive appealing. We appreciate your continued support!
Jollyes The Pet People - Connswater からの回答
We're glad you found our staff friendly and helpful. We appreciate you taking the time to share your positive experience with us.
The member of staff I dealt with was…
The member of staff I dealt with was very pleasant and helpful also the things I bought were easily found.
2026年2月25日
Autumn, your little star
I’ve been a fan of Jollyes for years ,,, but this last week really was the best thing ever,,,, at Jollyes Connswater Branch, a wonderful girl called Autumn,, (an absolute Gem) IMO came to my rescue, we have 3 pets , 2 mad cats and a mad dog, I explained how our cats were, and she recommended wet and dry food for them , now , no lies here, they have stopped fighting with each other, toileting issues are so much more delightful shall we say,,, and they are so much more calmer around each other,,, so I think you have an absolute legend on your team, I did go in and see her today about the dog, so we are on a journey to keep our pets very healthy,,, thank you Autumn,,, your fabulous..
2026年2月13日
自発的なレビュー
Jollyes connswater has gone downhill…
Jollyes connswater has gone downhill over the last several months, the original staff were friendly and welcoming. Some of the new staff are not as welcoming as the original staff were. Was in your store earlier and the staff member didn't even ask if I was in your petclub. The store doesn't seem to stock some basic items or doesn't get stock in for months. I will unlikely be back to your connswater store.
Am also considering leaving your pet club as cant see any benefit from being a member.
2026年2月7日
自発的なレビュー
Jollyes The Pet People - Connswater からの回答
We appreciate you taking the time to share your experience. We're sorry to hear that our service and stock levels haven't met your expectations recently. We will address your comments regarding staff attentiveness and stock availability with our team. We value your membership and will review the pet club benefits.
Checked stock before driving
Checked item in stock, drove up from Killyleagh, bought item and returned home! Everything ran smoothly.
2026年1月23日
Staff always more than helpful
2026年1月16日
As always service in store very good.
As always service in store very good.
Recent update of app infuriating- can’t log in and when I ask for a password change am told the code provided is incorrect (it’s the one issued so perfectly correct!)
Running out of patience
The old app worked fine!
2025年12月27日
Friendly and helpful staff
2025年12月27日
Very friendly service.
2025年12月8日
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