Needed help & advice about the right food for my dog Maizy. I spoke to two lovely ladies who were extremely helpful & nothing was too much trouble, very personable, but professional. I asked for their... もっと見る
所在地
所在地を変更Jollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA Kent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff are amazing. Previous dog grooming company that I used made my dog very anxious whenever having a groom. The lady that deals with my dog (Millee, I think that is her name) is absolutely wo... もっと見る
Staff at Store amazing. However website states a price and it is not available in store, as 'Online price' only although this is not stated online. Customer services recommended click and collect. Tri... もっと見る
Everyone who loves their pets will know how important it is to give them the right food, the right quality of playthings and the right store to get these things is Jollyes. I love going to Jollyes, b... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Jollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA, Kent, 英国
- 01322 277 231
4.8
優良
1678件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful good knowledge
Staff very helpful good knowledge
when asked before purchasing a item
Shop is always well stocked
2025年5月9日
Great selection of dog beds at good…
Great selection of dog beds at good prices. Also found some nice soft chews for my dog - she can chew a plastic bone no trouble but a hard 'treat' no!
Staff were friendly and helpful.
2025年5月6日
Excellent value!
Very good level of stock , they had everything i needed and the prices are good value
2025年4月28日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Queuing
There was a long queue and only one staff at the till, he was polite but said nothing like sorry for waiting, don't know whether it was because of lunchtime or short of staff
2025年4月23日
Jollyes The Pet People - Dartford からの回答
We understand your frustration with the long queue and appreciate your feedback. We strive to provide a smooth and efficient experience for all our customers. We will take your comments into consideration and work to improve our service.
Excellent, no fuss purchasing.
Huge product range. Had what I wanted, easy access/parking, friendly staff and helped carry heavy stuff to my car.
2025年4月17日
5 stars
Staff are always polite and helpful, the store is always clean and well stocked.
Prices and offers beat most other pet shops
2025年4月16日
Excellent customer service
Excellent customer service! I visited the Dartford store as that is my local one and I always get great customer service. They are always happy to help when asked and are always friendly.
My only negative is that The pick and mix biscuits are often empty. Please can you send stock more often so all are available!!
2025年4月17日
Excellent service very polite staff
2025年4月13日
Required assistance
Required assistance
Staff member was extremely helpful
Went above and beyond
2025年4月14日
Alway good service always polite on…
Alway good service always polite on arrival and some of products are good prices
2025年4月11日
Friendly and well stocked
The store had friendly staff and the stock was great with plenty of fresh dog treats
2025年4月10日
The staff at Jollyes in Dartford are…
The staff at Jollyes in Dartford are always so very helpfull when I visit offering to help me carrying heavy items to my car.
2025年4月9日
Everything I needed
The shop had everything I needed for my dog at a very affordable price.
2025年4月9日
First of many visits…
I purchased a ‘vacs for life’ scheme for my puppy. A great way to save on annual vaccination costs and something I’ve used for 2 previous dogs.
I had to wait a while to be seen but the member of staff I dealt with was polite and efficient.
The vet I saw that dealt with my pup was very friendly, clearly loved the animals she was treating and they were relaxed in her care.
My only issue is the phone is never answered…despite it being offered as a contact method should you need to cancel or amend a booking.
I also, can never access my account on the website, always a glitch, hence 4 as opposed to 5 *****
I also wasn’t comfortable with a rather large, loose dog trotting around the store, myself, my dogs and others whilst I waited to be dealt with.
Owners were present and it really should have been on a leash, yet I don’t recall a member of staff asking them if they would/could do so.
2025年4月8日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。