Staff are always courteous, helpful and well presented. My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely brilliant shop. Prices are really reasonable. Other stores like pets at home overcharge. The staff are friendly. I never knew about jollyes until last month. Wish I'd known about it sooner.... もっと見る
As previous visits there's a good stock of raw foods by different manufacturers/brands. Easy to view freezer contents and make selection. Loyalty scheme and discounts available on certain brands.... もっと見る
Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference,... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Hermiston Gait Retail Park, EH12 9FX, Edinburgh, Scotland, 英国
- 01313 859 190
4.5
優良
815件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was in there yesterday and I picked…
I was in there yesterday and I picked up dog food on the mix and match deal buy 8 get 2 free took to the till and the person rang it through and nothing about the discount was applied when I asked about it and I’m not being mean or anything but the person in the till did not have a clue and when another person came on tills she had no clue ether so I was 60pound on food when I should have had a deal
2024年11月17日
Fantastic customer service
2024年11月17日
Would like to say how helpful your…
Would like to say how helpful your assistant was when I visited your store on Saturday
Was very impressed with excellent service
2024年11月9日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Jollyes The Pet People - Edinburgh からの回答
Good afternoon,
We are sorry to hear this. We kindly ask you contact help@jollyes.com and a member of our customer service team can assist you further.
Kind regards
Jollyes customer services
Pulling dog resolution
We needed a harness or something to stop our dog pulling. The manageress came and gave us invaluable help and we finally decided to buy a haltie . So grateful for her guidance and experience
2024年11月8日
Squeaky snowman is no longer squeaky
The staff were great and friendly. I could mostly find what I was looking for. Sadly the squeaky snowman that I bought for my puppy has broken within a day. The squeaky has fallen inside the snowman therefore making it dangerous for my puppy as it could be a choking hazard. I sadly won’t be able to get back to the store to see if I can exchange for another one.
2024年11月6日
Staff for one were amazing made my…
Staff for one were amazing made my bullmastiff feel relaxed and when picked her up she was loving life ❤️ Dianne Aird 👍
2024年11月3日
The young man who served me at the till…
The young man who served me at the till told me about the points scheme and signed me up.he was also very friendly and polite .the store has a wide range if products at very reasonable prices too..
2024年11月2日
Jollyes is good
Jollyes is good, but I think biassed more toward dogs than cats. I have bought a good few items there, and will definitely go back.
2024年10月28日
When i shopped in store the staff were…
When i shopped in store the staff were really nice and helpful.
2024年10月28日
Great customer service, super helpful staffCheckout guy at Edinburgh Hermiston…
Checkout guy at Edinburgh Hermiston Gait store had ,a natural kindness and friendliness and was super,-helpful to me in checking prices, I have mild vision problems ...just a really nice shopping experience and came away happy with my purchase
2024年10月19日
I found the store to be very welcoming…
I found the store to be very welcoming and extremely well stocked. I only went in to have a look around and ended up buying a few treats for my daughter's dog. Amy daughter was pleased, as was Jasper, her dog!!
2024年10月15日
The lad explained the rewards very well…
The lad explained the rewards very well he is a credit to the company
2024年10月12日
Groom room and the shop staff are excellent
My 2 older Shih Tzus Coco and Daisy were with Dionne and Devon yesterday having an oap pamper day, they are very good with them and make allowances for their arthritic joints and nervousness.
I have no worries leaving them at Jollyes the groomers with these ladies.
Very Happy. 🐾🐾
2024年10月7日
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