Staff are always courteous, helpful and well presented. My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely brilliant shop. Prices are really reasonable. Other stores like pets at home overcharge. The staff are friendly. I never knew about jollyes until last month. Wish I'd known about it sooner.... もっと見る
As previous visits there's a good stock of raw foods by different manufacturers/brands. Easy to view freezer contents and make selection. Loyalty scheme and discounts available on certain brands.... もっと見る
Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference,... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Hermiston Gait Retail Park, EH12 9FX, Edinburgh, Scotland, 英国
- 01313 859 190
4.5
優良
815件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They spend a lot of time helping to…
They spend a lot of time helping to choose the right things for our puppy.
2025年12月4日
service with a smile
I always get service with a smile in this shop. They are very well informed on their products and I love the wee offers they have each week.
2025年11月24日
New policy to ignore visiting dogs and not treat them at the till is wrong.
As a very regular customer of Jollyes, the experience of taking my dog along shopping used to be very exciting to her the staff were friendly and made a fuss of her even gave her a small treat on leaving. Now policy has changed the staff ignore the dogs visiting and don't offer a small biscuit. My dog doesn't understand what she has done wrong when staff ignore her. The whole atmosphere has changed and its now a sad experience for my dog. So I've been choosing to shop elsewhere with my dog and use Jollyes less. Such a shame. Even a staff member said to me that he felt it was wrong.
2025年11月22日
No more loose seed ☹️
You have stopped selling the bird seed we use in “normal” sizes. We used to go and bag up loose seed and pay by weight. Now I’ve had to buy a 12kg bag of seed for a single cockatiel ….. won’t need to buy any more for a year mind you. Now we have the hassle of storing this monster size bag not to mention the effort it took to get it out the shop …. Customer services via email were not helpful or apologetic in the slightest.
2025年10月2日
Lack of customer interaction
The person who served me did not say hello and when he did speak I could not hear what he was saying. He did not thank me or say goodbye either - felt that was a bit rude.
2025年11月11日
Good value for money very good service…
Good value for money very good service and selection of products
2025年11月7日
I bought iams low fat dog biscuits and…
I bought iams low fat dog biscuits and have done so for a while now and will continue to do so,
2025年11月3日
Excellent quality and customer service…
Excellent quality and customer service with a smile 😊
2025年11月1日
Great range of products available
Easy to find what I was looking for. Good prices. Helpful staff.
2025年10月24日
Great affordable pet food
Great affordable pet food. Staff are always super friendly and welcoming.
2025年10月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I had a £5 voucher sent when I was on…
I had a £5 voucher sent when I was on holiday.
Went to buy dog food on Saturday and was informed it had expired.
So disappointing as I was in Vietnam
2025年10月3日
Jollyes The Pet People - Edinburgh からの回答
We regret that your voucher expired while you were away. We appreciate your feedback and will review our voucher policy to see how we can improve our customer experience.
Good value for money
Good value for money, everything in one place and friendly helpful staff
2025年10月4日
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