Staff are always courteous, helpful and well presented. My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely brilliant shop. Prices are really reasonable. Other stores like pets at home overcharge. The staff are friendly. I never knew about jollyes until last month. Wish I'd known about it sooner.... もっと見る
As previous visits there's a good stock of raw foods by different manufacturers/brands. Easy to view freezer contents and make selection. Loyalty scheme and discounts available on certain brands.... もっと見る
Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference,... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Hermiston Gait Retail Park, EH12 9FX, Edinburgh, Scotland, 英国
- 01313 859 190
4.5
優良
815件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Only popped in on this occasion for one…
Only popped in on this occasion for one item.As I was in the area.and found the staff member very unpleasant and uninterested. I have given 3 star review as use this shop a lot and putting this down to said staff member having a bad day.
2025年4月6日
The ladies are lovely
The ladies are lovely and took very good care of my anxious 4 year old husky lab.
2025年4月5日
staff friendly and a variety of dog items available
friendly and expertise staff, can answer your inquiry.
2025年3月30日
Brilliant shop very reasonable very…happy customer
Brilliant shop very reasonable very friendly staff great variety hermiston gait retail park Edinburgh
2025年3月31日
This was the 1st time my miniature…
This was the 1st time my miniature daschound had been to the groomers, and I was worried she would misbehave as she has separation anxiety.
But the staff were really friendly and very professional, Heidi happily went away with them and I was told she was an absolute rockstar, I made sure she got the full pamper-wash and blow dry, de-shedding, nails, ears, and teeth cleaned and she came out smelling of baby powder 🥰 which was great, they were also really fantastic value for money. I have already booked for her 2nd visit.xxx
2025年3月27日
Was nice surprise to get a sale item
Was nice surprise to get a sale item, staff friendly and helpful
2025年3月20日
Good prices for a diversity of products
The diversity of the products and serviabil member staff.
2025年3月15日
Excellent service
The young lady gave very clear details of possible options and gave excellent advice. Our dog is very nervous and does not cope well with adults. The groomer handled her extremely well and did an excellent job.
2025年3月18日
Our favourite pet store in the whole…
Our favourite pet store in the whole Edinburgh/Lothian. Wonderful nd most friendly staff, always happy to help and always happy to interact with my doggie. They have most of what we need and even if not (my dog is raw fed and the current supplier is, I admit, not our favourite), the friendly staff and the atmosphere of the store has plenty to make up for any potential caveats.
In short - we love coming to this store!
2025年3月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Discounts not being applied at the till
Every time I shop here, I get charged more than what it's supposed to be. There are discounts announced but when going through the till, these don't apply even when scanning the loyalty card. This last time it's just 50p but it's annoying that happens every time and I feel judge somehow for claiming back that little money, but if I chose the item over other brands, it's because it was on sale!
2025年3月18日
Jollyes The Pet People - Edinburgh からの回答
Thank you for your review. We are sorry to hear this and kindly ask that you get in touch with our Customer Service Team via email to help@jollyes.co.uk so we can look into this further.
Very nice person at the checkout
Very nice person at the checkout, very friendly and polite
2025年3月14日
Frozen Reptile Food
Staff in the Hermiston Gait store are exceptional. Always friendly, courteous, and happy to help. Unfortunately, the store was out of the frozen reptile food I was after, and did not know when more would be available. Staff did say I could ring them to check stock availability before travelling to them in future. Hence, the 4 stars for this visit, but only because you were out of XL mice. Shop is always clean & tidy. Easy to locate items with signage.
2025年3月12日
My first visit to Jolly's
My first visit to Jolly's, I found the experience pleasant, fair prices, not overcrowded by stock items easy to find and friendly helpful staff. Just disappointed you don't sell Encore cat food.
2025年3月11日
Very nice lady in checkout friendly and…
Very nice lady in checkout friendly and knowledgable
2025年3月11日
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