The team at Hailsham are always willing to help with information and advice. The products stocked are of good quality and with the Pet Club loyalty scheme, the prices for regular shopping are extremel... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We feed are dogs raw and although we had a few weeks where supplies were low this was picked up very quickly by staff who sorted out the issue very promptly Disappointed that my dogs favourite treat... もっと見る
Blake who assisted us on our visit to your Hailsham store was extremely helpful in us choosing the right food products for our Cane Corso who has numerous food allergies. We will be returning again so... もっと見る
I went into Hailsham store in a panic looking for a blow up collar as my dog had damaged her leg, The young lady could not have been more helpful giving us a piece of ribbon to measure her neck and be... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Hailsham Retail Park, Diplocks Way, BN27 3JF, Hailsham, 英国
- 01323 846477
4.6
優良
1138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jollyes The Pet People - Hailsham からの回答
We are so glad you enjoyed our shop and selection! We appreciate your kind words.
Knowledgeable staff
The staff are all extremely knowledgeable and any question is always answered and dealt with in a fab manner
2026年5月7日
Jollyes The Pet People - Hailsham からの回答
We are so glad to hear that our team provided you with such a positive experience. Thank you for your wonderful feedback.
Advised on two for one offer
2026年2月20日
Best pet store
Always plenty of stock with great prices. The staff are always so helpful and friendly and there is always a treat pot at the counter so my dog always gets a treat. I wouldn't shop at any other pet store in fact we travel 17 miles just to go there (Hailsham East Sussex).
2026年2月28日
Just massively disappointed
have been part of the Jollyes pet club for years and since Jan 2025 I stopped receiving the vouchers by email or any discount, so received no benefit of remaining faithful to Jollyes. A couple of weeks ago the manager of the Hailsham, East Sussex store said he was going to contact the head office, because I too have reached out, but have had many failed attempts as no one ever picks the phone up but as yet I still have not had any further updates or any credit/vouchers added to my account. As much as the staff are reasonably nice, I also received some bad advice regarding food. The man did not ask too many questions and instantly assumed that the problems I was having with my dogs was food related. I have now found out that it is nothing to do with food. So I ended up spending unnecessary amounts of money when I didnt need.
I will be finding other alternative food for my dogs if this doesn't get resolved.
Helen Greenfield
2026年1月31日
Jollyes The Pet People - Hailsham からの回答
good morning
thanks for your review . looking at the petclub account we can clearly see vouchers and rewards issued and show to the same email as this review .please can you email help@jollyes.co.uk with the error you are getting when trying to access account online and we can assist
thanks
Always have what I need
Always have what I need. Always been very helpful with any advice coz I'm a new owner
2026年2月20日
Friendly
Friendly, quick service but would have appreciated an offer to carry he y bird seed sack to my car - which has happened in the past.
2026年2月18日
Jollyes The Pet People - Hailsham からの回答
It is great to hear that our team in the store you visited were friendly. We will pass your comments on to the store for ways that we can improve in the future.
Kind regards,
Jollyes Customer Care
an unnecessarily fussy procedure
an unnecessarily fussy procedure in redeeming a voucher - involving trying to to locate the original email on a phone in a queue in a busy shop in order to press a button - In the end I gave up. The voucher was clearly visible on my account on the till screen. I had clearly identified myself as the account holder. Why on earth could the till assistant not simply activate the voucher? I was not impressed.
2026年1月24日
Staff are great
Staff are great. However, you frequently have low or no stock of items i buy weekly for mydog!
2026年1月23日
Jollyes The Pet People - Hailsham からの回答
We appreciate your feedback and are glad you find our staff great. We're sorry about the stock issues with your dog's weekly items.
Great advice
Great advice. Really helped us with choosing the correct dog food for our sensitive pup. Staff are always helpful friendly and clearly love animals!
2025年10月1日
Natures Menu treats are excellent
Natures Menu treats are excellent, ideal as a treat or as a training aid. Harry loves these and only get one if he’s good or done something correct. Highly recommended.
2026年1月14日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。