I like the fact that they are open late, as I can’t always get there before 19.00 because of work. Service is always friendly and able to answer any questions on produce(food & treats) and products(to... もっと見る
所在地
所在地を変更Jollyes, Unit 1B, Sweet Briar Retail Park, Sweet Briar Road, NR6 5DH Norwich, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dogs needed annual boosters , vets wanted £75 each ! saw the advert in jolleys £25 each. I checked the vaccines were the same as vets (they are) went ahead and booked appointment for 2 dogs , I mus... もっと見る
The staff, (today it was Beth) are always friendly and knowledgeable about their stock. Beth kindly stayed with my old girl, Inca, who was experiencing mobility issues, thus allowing me to bring the c... もっと見る
They are alway very helpful in that store , I walk with a walking stick and can't carry the big big bags of wood pellets cat litter ,so they always carry them to the car for me . I've been to other pe... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Jollyes, Unit 1B, Sweet Briar Retail Park, Sweet Briar Road, NR6 5DH, Norwich, 英国
- 01603 406 755
4.7
優良
984件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely brilliant food and treats …
Absolutely brilliant food and treats the best dog Food I ever bought core plus value for money
2026年3月29日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Does as it suggests
Does as it suggests - good pet shop, lots of variety and potential for opportunistic buys
2025年9月1日
Jollyes The Pet People - Norwich からの回答
We're happy to hear that you find our pet shop good with lots of variety. Thank you for your positive feedback; we appreciate it a lot!
Love the toys 🧸 my dog just chewed them…
Love the toys 🧸 my dog just chewed them lol a month later very good though
2026年1月25日
Easy layout lovely staff
2026年2月23日
Usual restock of dog food and as always…
Usual restock of dog food and as always Lauren was super smiley, happy and still had time for a small chat even though it was almost closing time.
2026年2月26日
Very good customer service with a smile😁
2026年2月21日
The staff are always so friendly
The staff are always so friendly, relaxed and helpful. They seem to enjoy their jobs!
2026年2月18日
Excellent prices & offers in store
Excellent prices & offers in store. Just spent my £5 voucher I received as part of their rewards club. Great communication via email. Lovely staff
2026年2月5日
Great arrangement of pet food and toys…
Great arrangement of pet food and toys bedding and other stuff very friendly staff and are so helpful
2026年1月31日
Got my account password changed so had…
Got my account password changed so had to reset password. Reset password never worked. So couldnt see when my next delivery was so then had to do a 20 mile round trip to buy some more dog food. At the counter they ask if you are part of the pet club..you say yes thinking oh here comes a bit of discount and hey presto…nothing. After a long chat with the manger about this I then asked how much the chews were on the counter thinking I might get a gesture of good will from the manger and get a couple of free chews. But yet again no. Added another £2 on for the chews. Terrible customer service.
2026年2月1日
Staff were lovely but company service poor
The staff were lovely but the Internet connection was so poor I was unable to access my new customer discount. The staff member said the connection is often really poor but I would have to go in again within a number of days to be able to use the discount. I have already purchased what I need for my new puppy and I live nearly 30 miles away. Custom is likely to be taken elsewhere.
2026年1月23日
Jollyes has everything I need and more
Jollyes has everything I need and more. Friendly and very helpful staff. Great value.
2026年1月27日
The vet did not speak to us the whole…
The vet did not speak to us the whole way through the appointment all he said at the end was you need to come back in a year these are the dates when he checked his teeth everything et cetera he didn’t say a thing he didn’t say that he was now going to do the job he just got the needle and move. The dog said hold and then put the injection in. It was a very awkward situation, especially with the Puppy that we obviously want to know that everything is okay that he’s looking at and he said nothing at all and was just very rude would not come back due to this issue at all. Especially when it’s a vet seeing a Puppy, it’s just feels very unsafe.
2026年1月21日
Jollyes The Pet People - Norwich からの回答
We appreciate you bringing this to our attention. We're sorry you felt the appointment was awkward and unsafe due to a lack of communication about your puppy's examination. We'll address this with our team to improve our client interactions.
Staff are always happy to help
Staff are always happy to help, polite . Will go the extra mile
2026年1月19日
Always a pleasure to shop there and…
Always a pleasure to shop there and always helpful and friendly
2026年1月12日
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