Everytime I go in this store the staff are always busy making sure the store is tidy , clean well stocked and you are never left waiting ages . The staff are also very well presented in appearance. Cu... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Everytime I go in this store the staff are always busy making sure the store is tidy , clean well stocked and you are never left waiting ages . The staff are also very well presented in appearance. Cu... もっと見る
企業が回答しました
I went to Jolly’s to purchase some hypoallergenic for my dog the my vet had recommended. I couldn’t find what I was looking for so asked a very nice young man for help (I’m annoyed I can remembe... もっと見る
I had an idea of type dog food required. Shown to the shelves by your kind Assistant who was very knowledgeable about products sold. Able to purchase, and take away without ordering online. Thankfully... もっと見る
I visited the Peterborough branch yesterday morning & was delighted that some of the items I required (budgie honey bars) were on offer @ buy two & get one free. Staff efficient & friendly.
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Maskew Avenue, The Rex Trade Centre, PE1 2AS, Peterborough, England, 英国
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The staff are super friendly and Knowledgeable about all the products on offer
On my first visit to Jolleys the store has a wide selection of products. The staff were very friendly and helpful.
came in today for some of the classic 24 tins and you had none so i asked a member of staff which was a male he wasnt very helpfull said we havent got any asked if you did and other multipacks of tinned cat food he said we have these lil tins so i replied i have 4 cats tht wont feed them so i ask do u knw when u will get any in his reply we had a delivery today so i dont knw he gave no i can check for u nothing i proceeed to the till no plz no thank u think this guy needs to learn customer service have been using u since u first opened my worst experience ever

Jollyes The Pet People - Peterborough からの回答
I visited your pet shop in Peterborough this weekend and was pleased to find everything I needed. Your store is well-stocked, and the cashier who helped me at checkout was friendly and personable.
However, my experience was marred by an incident at the entrance. When I entered the store with my niece, she slipped on the wet floor, fell, and injured her elbow. It was clear that the floor was very slippery, and there was no wet floor signage present to warn customers.
When I informed the cashier (not the same one who served me later) of what had happened and suggested placing a wet floor sign, she responded with disdain and failed to acknowledge the seriousness of the situation. There was no effort to assist us or even inquire about my niece’s well-being.
I strongly recommend that your team receives a refresher on health and safety protocols, especially regarding customer safety and handling incidents appropriately. This kind of oversight and lack of empathy reflects poorly on an otherwise well-run store.
It was my first visit to the store snd I was very impressed with the personal service nothing was too much trouble all staff very pleasant people. A great credit to the company.
Friendly and helpful staff. Clean and well organised store with reasonable prices.
Very helpful staff. Gave lots of advice about dog being scared of fireworks.
Absolutely fantastic staff, really helpful and friendly and took the time to explain everything to me.
And the prices are very reasonable
They are always so helpful in here, will always give you options. I won’t go anywhere else and always have some great offers on .
Excellent service, well stocked and fabulous prices. I couldn't ask for more.
The members of staff are knowledgeable and extremely helpful. The shop is always clean and tidy. I found what I was looking for quickly.
This was my first visit to the Peterborough store.
I've normally shopped at pets at home but wanted to try a different company.
There looks like a good variety and quantity in the store, the prices are average hence the average score.
Yes I will be back.
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