Richie & all the staff @the Runcorn store are all very helpful, pleasant & friendly, they all go out of their way to make sure you get what you want & what you went for, even their expert advice on ce... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Was recommended Jollyes by a friend and wasn’t disappointed. Visited Friday 29th August 2025 and received excellent customer service from a lovely young lady. When buying a Bully Billow harness and l... もっと見る
Our 6 yr old Llewlyn setter is an extremely fussy eater. He has also been recently diagnosed with PLE (protein loosing enteropothy) but he also has to have a low to medium fat diet aswell as a single... もっと見る
The staff are always so friendly, helpful and approachable. They make sure that you find everything that you need. I personally find the store feels like it's a Family run business atmosphere and th... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Trident Retail Park, Halton Lea, WA7 2FQ, Runcorn, 英国
- 01928 751288
4.8
優良
926件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and informative
We buy most of our dog stuff from here; food, toys, treats, shampoo!
Always a friendly atmosphere when you go in, and always some one to help if needed, and now lots of bargains in store as well 😁
2025年4月19日
Not quite the right product, but great survice
We were looking for a new harness for our little Yorkie. There were lots of prints and patterns to choose from but the one we liked most was not on the shelf in the size we needed. We asked one of the store colleagues if she had the specific pattern in the size we needed and she helpfully produced one from the storage.
We bought the harness and returned home excited to try it on our little one. Unfortunately, although the size was right the general fit was not correct, so having been told we had 30 days to return it, I duly did so, not half an hour after buying it.
The return was quickly and efficiently processed and the young lady behind the till couldn’t have been friendlier. Sorry to have had to return the purchase, but very happy to visit my local Jollyes for any other pet requirements.
2025年4月12日
I’ve been without a pet for a couple of…
I’ve been without a pet for a couple of years but now I have a kitten, I went to Jollyes for some food and treats and as always they were very helpful
2025年4月14日
Service
The assistant at the till was very friendly and helpful and very understanding talking to me about my beloved, 18 year old cat :D
2025年4月15日
Friendly and knowledgeable staff
Staff or always polite, friendly and always willing to help. Very knowledgeable and helpful when it comes to any of your pets needs or concerns you may have.
2025年4月13日
Staff friendly and knowledgeable.
2025年4月10日
Great shop with lots of products
Great shop with lots of products. Happy shop assistants who where happy to help .
2025年4月8日
Good experience The staff are very helpful and had the…
The staff are very helpful and had the answers to my questions…
2025年4月6日
New puppy needs fully met
Helpful and knowledgeable.
We have a new puppy and needed lots of different bits and pieces.
2025年3月31日
I love Jollyes Pet Store
I love Jollyes Pet Store, it’s great for me as I can’t travel far due to my Mobility Disability and have to use a mobility scooter, and having the store 20 minutes away from where I live is fantastic, I am a member of there Pet Club so love getting money off discounts, they always have what I need in stock for my Anaimals, very friendly staff and always happy to help and assist you, Well done Runcorn Store
2025年4月1日
Very helpful and friendly staff
We popped in for food and some bits for our new puppy and the staff were lovely. Very reasonably priced too.
2025年3月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Unprofessional management
I spoke to an employee after my boss asked me to as we where bring the kids from school to have a look around, I am presuming a manager/supervisor rang me who was very abrupt, who had clearly gone in to my pet club personal details to get my phone number, which am not happy about, as I never organised event then was very abrupt! Like I said I think it was very unprofessional to find my number then call me! It’s means I seriously going to re think where I buy my pet supplies.
2025年3月20日
Jollyes The Pet People - Runcorn からの回答
Good morning,
We are sorry to hear this. We have spoke with the store in regards to this who have advised you queried this the day prior.
Unfortunately one day notice is not enough time to arrange a visit for a school of children due to health and safety measures that would need to be taken, and the team were unable to accommodate you on this occasion due to it also being a busy Vaccination Clinic day.
We apologise for any inconvenience this may have caused you.
Kind regards,
Jollyes
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