I went to Jollyes to get my pup his first and second vaccination, in my personal opinion, I think they’re better than Vets4pets! The way everyone treated Ripley was so heartwarming! Especially Gemma... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
There was a problem with the internet connection for the cash registers/card readers. The two ladies were trying everything to reconnect and while doing so kept customers informed. Thankfully they w... もっと見る
Debbie the Duty manager went out of her way to help me with choosing food for my Newly diagnosed dog who has diabetes she’s very knowledgeable friendly and approachable I couldn’t thank her enough... もっと見る
Nothing is too much trouble for the staff, they will look in the back to check stock availability if not on shelves. Always smiling and cheerful. This is my favourite place to shop. I must admit I do... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
4E Selby Business Park, Oakney Wood Road Brayton, YO8 8LZ, Selby, 英国
- 01757 709542
4.7
優良
964件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ISunflower seeds not fit for purpose.
I purchased a bag of sunflower seeds to feed the wild birds which frequent my garden and allotment the price was £22 . The birds will not eat them , I told jollyes about this and they informed me that if the bag was opened then they would not give a refund .I explained that without opening the bag it was impossible to tell the birds would not eat them. A very clever way to not treat the customer properly, never again .
2026年5月26日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Jollyes The Pet People - Selby からの回答
We are happy to hear that you consistently receive brilliant care. Thank you for your positive feedback; we appreciate it.
Amazing Shop
Went into the shop in Selby today the shop is so clean and the staff are so friendly and helpful I was served by Meg to day she is so nice must say your staff are a credit to your company thank you Delphine Meakin
2026年3月11日
自発的なレビュー
Always fast delivery
Always fast efficient service for delivery, the website can be a bit glitchy though which is frustrating if you are in a hurry. We use online and our local store is Selby and the staff are very helpful there.
2026年3月7日
Jollyes The Pet People - Selby からの回答
It is great to hear about the fast efficient deliveries you have received and the helpful staff in Selby! I will certainly pass on the feedback regarding your experience with the website.
Kind regards,
Jollyes Customer Care
Staff courteous and always helpful
2026年2月24日
Friendly staff
2026年2月21日
Always a pleasant shopping experience…
Always a pleasant shopping experience at Jollyes, Selby. Staff always friendly and helpful. A good range of stock at reasonable prices.
2026年2月19日
One word, Shocking.
One word, Shocking. I went in a couple of days ago with my Labrador Stanley, he just wanted to say hello to staff but unfortunately they all just looked down on him like he was a piece of cr*p. He doesn’t jump or bark, just wags his bottom and wants a pat. All the staff was just talking in a circle doing nothing and not a single hello from staff to customers it felt very unwelcoming. Went to grab some treats from the loose weigh to see a million flies all over the treats I understand it’s going to attract flies but not that many this was disgusting I’ll be surprised if they haven’t laid eggs yet. They was no one at the till I saw a staff member look at me and proceeded to ignore me and go down another aisle. A member called Debbie came over they was no apology for the wait or a smile, only asked if I was in the pet club. Stanley was eager to jump up to say hello and the lady just did a small giggle like she didn’t want to serve me. I see why everyone suggests Pets at Home now.
2026年2月2日
自発的なレビュー
Jollyes The Pet People - Selby からの回答
We appreciate you taking the time to share your experience. We're sorry to hear that your visit was disappointing. The way you and Stanley were treated doesn't reflect our standards. We'll address your concerns about staff interaction, the treats, and the checkout process to ensure a better experience for everyone.
Value for money
Value for money, staff helpful and plenty of stock in that I wanted for my pets.
2026年1月29日
What a great place to go for your pets…
What a great place to go for your pets lovely staff great selection and competitive prices.
2026年1月25日
The staff made me aware of an offer on…
The staff made me aware of an offer on my dogs food. Helped me save £5.
2026年1月24日
Debbie went out of her way to help me…
Debbie the Duty manager went out of her way to help me with choosing food for my
Newly diagnosed dog who has diabetes she’s very knowledgeable friendly and approachable I couldn’t thank her enough for putting my mind at rest about my own girl.
I found all staff there very helpful
2026年1月24日
Staff
I come to jollyes for all my dogs food and since you have changed all the staff it's just not friendly the new staff don't help are quite rude and know nothing about your products
2026年1月22日
Jollyes The Pet People - Selby からの回答
We appreciate you sharing your experience. We're sorry to hear that our new team members haven't provided the friendly and helpful service you expect. We'll address this to improve our customer service and product knowledge.
all the staff were so helpful on my…
all the staff were so helpful on my first visit with my new puppy
2026年1月21日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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