Use our local store at Snowhill Wakefield regularly- great advice and customer service. Recently got 2 bags doggy food hadn't realised til home had picked up 1 incorrect bag til opened and saw kibble... もっと見る
所在地
所在地を変更Red Hall Crescent, WF1 2DF Wakefield, England, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Really helpful & friendly member of staff - completely knowledgeable on anything we asked. Highly recommend this store. We had just been to an emergency vet appointment nearby with one of our dogs & n... もっと見る
Charles and Beth always go above and beyond to make sure that I’m a happy customer. I always take my dog in with me and they fuss him likes he’s their own. I would highly recommend Jolleyes at Sno... もっと見る
Me and my mum visit the store in snowhill regularly, it is the most welcoming store with knowledge staff who are all clearly animal lovers! Highly recommend this store for advice and products I do... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Red Hall Crescent, WF1 2DF, Wakefield, England, 英国
4.7
優良
227件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always helpful staff & knowledgeable!
2025年3月18日
Happy customer…
I have experienced very helpful staff at every visit at the three branches I regularly visit. in the Leeds Wakefield area.
2025年3月18日
Excellent shop,wide range and good…
Excellent shop,wide range and good value. Owner is friendly and helpful, funny and willing to go above and beyond. All pets are welcome too 😊
2025年2月28日
Great service
The lady in the shop helped Me out with great information regarding my new kitten. Very kind and knowledgeable, will shop again!
2025年2月21日
Went to buy an another rain coat for my…
Went to buy an another rain coat for my girl Lucy, the lady in the shop was excellent and found us the right size. She tried it on Lucy was a perfect fit.
All the staff are really friendly and courteous.
2025年2月24日
Brilliant customer service.
As always nothing is too much trouble. Excellent customer service, with really friendly staff.
2025年2月15日
Easy to park nearby had everything I…
Easy to park nearby had everything I needed just forgot charcoal bonios
2025年2月12日
Rescued a dog a breed I'd never had…
Rescued a dog a breed I'd never had before went to jollyes at Snowhill and the young girl I spoke to was brilliant very friendly came away with everything needed for my furbaby 😁 would recommend going to jollyes 😁
2025年1月30日
After using some of the bigger stores I…
After using some of the bigger stores I much prefer to use the store at snow hill as the staff there seem to have much more time to chat and advise
2025年1月30日
Got What I Required
You were able to provide me with what I required and your staff were very competent and helpful, which was appreciated
2025年1月16日
The Best Pet shop
Brilliant pet shop, loads of choice. The staff are always really nice, smiling & very helpful. The shop is also really clean & tidy, a pleasure to walk round freely to view everything. My German shepherd loves the shop too. Thank you Jollyes very much. Barbara 🥰
2025年1月14日
Lovely staff and knowledgeable
Lovely staff and knowledgeable, took time out to help me choose the right products for my dog. Will definitely be back
2025年1月13日
Helpful &friendly staff
2025年1月7日
Always helpful and happy
Always helpful and happy. Always shop here and the staff are ready to answer any question and help with any enquiries. Well done. Great team
2024年12月21日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Staff aren’t as pleasant or as helpful…
Staff aren’t as pleasant or as helpful as the staff you had previously. I was always helped out to my car with the big sack of dog food even if I said that I was ok. It would be nice to be asked if people would like help to their cars with awkward items. It does make a difference as I will be shopping at a different store that always asks if I need help, sometimes I do and sometimes it’s ok.
2024年12月19日
Jollyes The Pet People - Snowhill からの回答
Good Moring,
We appreciate you taking the time to share your feedback. We understand that you've noticed a change in our staff's approach and that you value the extra assistance offered in the past. We strive to ensure all our customers have a positive experience. We have raised this concern with the stores senior teams to investigate and provide further training to staff.
Kind regards
Jollyes customer services
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