We discovered our Romanian rescue dog Bobby had an allergy to anything with chicken in it, sadly most treats and foods we were buying had chicken in the ingredients. We decided to try Jollyes after d... もっと見る
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レビュアーのコメントを見てみましょう
As always another successful trip to Jollyes Stirling. My dog is like my baby and I love nothing more than spoiling him, unfortunately though he is getting on a bit and can't eat some of the things he... もっと見る
I was looking for a new harness for my dog and although there were many staff members around, nobody offered to help. Managed to work out how they went on myself and found the right size. Also neede... もっと見る
企業が回答しました
I was unsure of what cat food I had previously purchased and a member of staff asked if l was needing help and when I explained my problem was they were able to look up my previous purchase through m... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Unit 3, Burghmuir Road Retail Park, FK7 7NZ, Stirling, 英国
- 01786234390
4.9
優良
531件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Never had an issue
Shop here monthly to bulk buy our pet food
Good prices and staff always helpful
2024年11月17日
Young gentlemen very helpful and…
Young gentlemen very helpful and informative about my query for dry dog food he even carried the 12 kilo bag to the car
2024年11月14日
Staff very friendly helped carry litter…
Staff very friendly helped carry litter to car 🚗 as to heavy for myself
2024年11月1日
Doggy heaven…
Great selection of dog treats and toys in store, my terrier loves when we’ve been here! Friendly and helpful staff.
2024年10月28日
Very friendly & helpful staff
2024年10月27日
The best customer service I have ever…
The best customer service I have ever had! Lots of knowledge too! Thanks!
2024年10月25日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Could have been more helpful
I was looking for a new harness for my dog and although there were many staff members around, nobody offered to help. Managed to work out how they went on myself and found the right size. Also needed something for dog constipation but it there was nothing in stock and no advice available from the two staff members,
2024年10月27日
Jollyes The Pet People - Stirling からの回答
Good afternoon,
We appreciate you taking the time to share your experience. We understand that it can be frustrating when you need assistance and are unable to find it. We strive to provide excellent customer service and will use your feedback to improve our team's responsiveness.
Kind regards
Jollyes customer services
Friendly staff and good choice of food, toys for my cat
There is a good choice of food, wet and dry for my cat as well as snacks and toys, plus the staff are all very friendly and nice.
2024年10月21日
Really Helpfull informative staff,Great selection of stock
Really Helpfull informative staff,talked us through the various types of dog food suitable for my dog as he has Allergies
2024年10月25日
Treat top up
As always another successful trip to Jollyes Stirling. My dog is like my baby and I love nothing more than spoiling him, unfortunately though he is getting on a bit and can't eat some of the things he loves best. Jollyes however makes it easy to still spoil him with a wide range of treats that he is still able to eat (without breaking the bank either). Not only that though there is always friendly and engaging staff around should I need assistance or just a wee chat about pets in general. Definitely worth a trip in if like me you love spoiling your pets.
2024年10月18日
The staff were Jollyes good!
The staff were friendly, helpful & very good humoured. It was a pleasure to shop there for a very fussy cat. I'll continue to use Jollyes for my pet's dindins!
2024年10月15日
Great products at a great price
Great products at a great price. Served with helpful staff.
2024年10月14日
Staff very helpful especially carrying…
Staff very helpful especially carrying out one of my 10kg bags of dog food
2024年10月10日
Assistants great and also very cheery
Great assistant also fantastic got some got some food to try to see if my dog would eat it which makes a difference certainly will be back
2024年10月5日
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