Spent a lot of time today with Sam. She had excellent knowledge and skills with my recent rehomed Ukrainian chiweenie who is terrified. I was really struggling to get a correctly sized harness and on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Love the local shop. Staff always feel attentive without being in my face. They make useful suggestions if another brand has similar to something I’m looking for they cannot be faulted. Another gr... もっと見る
企業が回答しました
The stuff at my local branch are excellent. Will always go that extra mile cannot praise them enough unfortunately your point system is absolutely appalling. I spend a lot of money monthly and have do... もっと見る
Staff were extremely attentive, helpful and friendly on both occasions; 9th & 10th January 2025. I was looking for a new coat for my dog, I have back problems and had spent at least 15 minutes s... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
United 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB, Telford, 英国
- 01952763029
4.9
優良
458件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely staff with great knowledge.
I was going to contact you myself regarding our trip to your store yesterday. There were two ladies working (unfortunately I didn't see either of their names) it was around 6pm though. From the minute we entered the shop, they went above and beyond in their service to us. We did have a very cute puppy so I think that did help!!
They were both very knowledgeable about your products and when they weren't sure, they checked and let us know the answer. They gave us great advice and promoted Jollyes products which we purchased because of their knowledge. I have an Autistic child who struggles to interact socially and one of the ladies was so kind and patient with them. I honestly would not want to shop anywhere else due to our experience with you. They are both a real credit to your company.
2025年10月22日
Staff and store are great
Staff and store are great. Set out really well for the size of the store and of course pet friendly.
Staff always happy to help and pleasant
2025年10月15日
Great Place
Several recent visits to our local store and nothing is too much trouble. Always able to get what i need and staff are always friendly
2025年10月14日
Friendly Hello on arrival
Friendly Hello on arrival. Offer to help with heavy bag.
Serving staff friendly and helpful. A pleasant shopping experience, which made me feel good. I will certainly be back many more times.
2025年10月20日
Great shop, amazing staff…
Shop had plenty of stock and the staff are lovely and very knowledgeable credit for employing such a good team
Also you own brand "artisan" range is the only dog food that doesn't trigger his allergies
2025年10月12日
Staff always friendly and helpful
Staff always friendly and helpful, prices are good with plenty to chose from
2025年9月26日
A wonderful atmosphere
A wonderful atmosphere. Friendly Staff. Clean. Well stocked shelves
2025年10月9日
Although Jollyes seem to be having a…
Although Jollyes seem to be having a problem securing the Eukanuba dog food I need for my Dobermann, the staff are always pleasant and helpful and have promised to let me know when it is in stock. I wish other places adhered to the same ethos.
2025年9月29日
Really helpful and friendly
2025年9月27日
Very good service and helpful.
2025年9月19日
Very pleasant person who served us
2025年9月15日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
wet seed
I called the store on the 10th for sunflower and mixed bird seed. They outside the door every sack I checked had water damage from the recent rain so the seeds inside were we . I told the assistant and she got me some dry ones from the store room, and she started taking the one's outside in and they would have be disposed of. I had to call there again today as forgot the cat biscuits I needed. We have had extremely heavy rain here today. The bird seed's were back outside again!
2025年9月10日
Jollyes The Pet People - Telford からの回答
We appreciate you bringing this to our attention. We're sorry the bird seeds were water-damaged and left outside again. We'll address this with our team to prevent it from happening again. Thank you for your feedback.
Happy Jollyes Customer
Very friendly ,helpful and knowledgeable staff.
Very reasonably priced products compared to other shops.
2025年9月9日
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