Spent a lot of time today with Sam. She had excellent knowledge and skills with my recent rehomed Ukrainian chiweenie who is terrified. I was really struggling to get a correctly sized harness and on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Love the local shop. Staff always feel attentive without being in my face. They make useful suggestions if another brand has similar to something I’m looking for they cannot be faulted. Another gr... もっと見る
企業が回答しました
The stuff at my local branch are excellent. Will always go that extra mile cannot praise them enough unfortunately your point system is absolutely appalling. I spend a lot of money monthly and have do... もっと見る
Staff were extremely attentive, helpful and friendly on both occasions; 9th & 10th January 2025. I was looking for a new coat for my dog, I have back problems and had spent at least 15 minutes s... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
United 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB, Telford, 英国
- 01952763029
4.9
優良
458件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always helpful and polite
2025年4月8日
Great store
Always well stocked, friendly staff and reasonable prices.
I routinely go here to stock on our dogs food. It’s not a particularly common brand, so very pleased that this conveniently located store stocks it.
The staff are always lovely. They are helpful and knowledgeable and have helped me out to the car with a large bag of dog food, while I’ve been carrying a stubborn toddler!
2025年3月31日
Always helpful staff and well equipped…
Always helpful staff and well equipped store in Telford. Only downside is there might be not enough staff. It would definitely benefit on having one person at the tile and one to help with any enquiries. Maybe I visit during unlucky hours.
2025年3月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I was a little disappointed that the…
I was a little disappointed that the young man behind the till stood and watched me struggle to get the sack of dog food off the shelf and drag it to the till and even after I’d paid there was no offer of help to carry it to the car. There maybe some crazy heath and safety rule that prevents staff from helping, so i didn’t want to ask, but as I am a more mature lady with back problems ( not that this should have made a difference as anyone of any age might struggle) I really could have done with a bit of help and was a little disappointed that none was offered.
Usually i have my son with me so it’s not a problem but on this occasion i was on my own.
2025年3月20日
Jollyes The Pet People - Telford からの回答
We appreciate you taking the time to share your experience. We understand your disappointment that you didn't receive assistance with the heavy bag of dog food. It's important to us that all our customers feel supported and comfortable while shopping. We will certainly share your feedback with our team to ensure they are aware of the importance of offering assistance to customers, especially those who may need it. We strive to create a welcoming and helpful environment for everyone, and we're sorry that your experience didn't reflect that.
Your staff at Telford are really…helpful !
Your staff at Telford are really excellent, due to making time and there was stock of Purina puppy food.
2025年3月3日
Very friendly staff and great prices
Very friendly staff and great prices. A great selection and choices
2025年3月10日
Fantastic staff
Fantastic staff, a good range of toys and clothes for dogs but limited choice of wet puppy food, please considered offering a wider range and you will get five stars 🌟 and
2025年3月9日
They removed the discounts off our…
They removed the discounts off our loyalty card and claim they reduced all prices however my product has gone up ?
I wont be using them again
2025年3月8日
Always very friendly and helpful staff
Always very friendly and helpful staff.
Nice clean store. Plenty of choice.
2025年3月3日
First time visiting.
Great stock, decent prices. Polite and helpful staff. Will definitely be back.
2025年2月27日
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