Having Jollyes a 5 minute drive away is amazing but what makes it even better is that they have a good range of raw and natural dog food in a good selection of different flavours which keeps or dog ha... もっと見る
所在地
所在地を変更Jollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN Tonbridge, GB
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Went into the Tonbridge store today as i bought a sack of K9 but the wrong one - only discovered it was the wrong one when i opened it. They exchanged it straight away no problem, i really didn't expe... もっと見る
Never a good selection of whimzee chews anymore , plus so much more expensive than pets at home that it makes the distance and difference in price worth the lengthy journey to that store instead of t... もっと見る
We had looked in 3/4 other local stores for a bird cage we could pick up the same day as well as other bits for our new pet budgies and no where but Jollyes had a great range that we could view and bu... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Jollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN, Tonbridge, 英国
- 01732 369 568
4.6
優良
593件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Finding things in same place as they…
Finding things in same place as they were previous.
The store assistant pleasant and polite.
The price was abit cheaper because i was a jollyes member
2024年9月17日
A couple of weeks ago I purchased some…
A couple of weeks ago I purchased some loose bird feed for my parrot. I always put in in a sealed container so pleased I did as it was full of rice weavils not pleasant at all. Not jolleys fault and they were aware there was a infestation and took appropriate action to remove the weavils which I had never seen before. My parrots food pots were full of them and some had got into the room where my parrot is I was distraught but all OK now. The young girl who served me in the shop assured me they would not harm my bird.
2024年9月16日
Good customer service at the till
2024年9月9日
I’m getting a puppy on Wednesday and I…
I’m getting a puppy on Wednesday and I popped into Jollies to pick up a few bits. I was feeling overwhelmed and not sure what to get, I asked for help and the lovely lady was kind, patient and gave me all the time I needed. She was really busy with customer queries and telephone calls but that did not stop her making me feel valued. I could not thank her enough
To the lovely lady thank you so much for your help and kindness.
2024年9月9日
Great service and great staff
2024年9月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Not the friendliest reception
The girl behind the counter had a snake wrapped round her arm and seemed to get a kick from me not wishing to be near it not exactly the friendliest welcome. The lad who took over however was great!
2024年9月1日
Jollyes The Pet People - Tonbridge からの回答
Good morning,
We appreciate you taking the time to share your experience. We sincerely apologise for any distress this has caused you. We understand that encountering an unexpected situation like this can be unsettling.
We're glad you found the other staff member helpful and will of course pass your feedback along to our team.
Kind regards
Jollyes customer services
Attentive and helpful assistant
2024年8月3日
The staff
The staff were so very helpful and nothing was to much
Trouble. Thank you all very much
2024年8月31日
It was a good experience but the poor…
It was a good experience but the poor person serving was interrupted by a co worker and spoke to in a sharp manner the girl serving showed true professionalism
2024年8月31日
Kiki’s favorite treats. The products we wanted was in stock and…
The products we wanted was in stock and staff helpful and pleasant!!
2024年8月21日
Couldn't work out what price ticket is for what bed, staff really nice.
Went in to buy a dog bed, staff really helpful.
2024年8月28日
5great service quick and very friendly…
5great service quick and very friendly and helpful.
2024年8月29日
Underwhelming
It’s very overpriced, all ‘live food’ bugs are dead, fish tanks full of algae/uncleaned
The birds are clearly stressed and over crowded and shouldn’t be in the small cage they are in. grooming salon is never open, how can you expect regular customers?
The standards of this store are poor and need looking at.
2024年8月24日
Jollyes The Pet People - Tonbridge からの回答
Good afternoon,
Thank you for your review and for bringing this to our attention.
We sincerely apologise for your store experience. This valid feedback has been passed on to the store senior team to investigate further.
Kind regards
Jollyes customer services
Jollyes The Pet People - Tonbridge からの回答
Good Morning,
Thank you for your review and for bringing this to our attention. We sincerely apologise for the experience you received.
We have passed this on to the stores senior team to investigate and to provide additional training.
Kind regards
Jollyes customer services
Great staff members
Great staff members, friendly service :) Lilly served me and she was fantastic, I think it's great to see service with a smile
2024年8月20日
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