I go here all the time for my cats stuff and today Honestly such a good experience here!! I kept going back to ask more questions because I overthink everything 😅when buying stuff for my cat, and th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Repeatedly sent receipts that aren’t mine because they’re choosing my Percy card instead of correct one, did contact and they have stated it’s a mix up with same postcode. Not great , not even occasio... もっと見る
企業が回答しました
GENUINELY HELPFUL & KNOWLEDGEABLE ABOUT THEIR PET PRODUCTS. The most helpful Store I know. Especially Calum & Peter. If my pet (Cat) is having a problem with food - they take time to discuss & have a... もっと見る
As for every business, it’s the level of caring in the employees that makes or breaks each customer experience; Jolyes always makes this customer feel seen and cared for. Well done to all the team!
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Totton Retail Park, 62-69 Commercial Road, SO40 3AG, Totton, 英国
- 02380 668667
4.8
優良
1121件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The staff here are so helpful and patient
I go here all the time for my cats stuff and today Honestly such a good experience here!! I kept going back to ask more questions because I overthink everything 😅when buying stuff for my cat, and the staff member charly C was SO patient and nice every single time. She never made me feel annoying or rushed and explained everything really clearly. You can tell she genuinely cares and it was also 30mins before closing yet she didn’t mind taking the time to help me which I really appreciated!
2026年5月12日
自発的なレビュー
Jollyes The Pet People - Totton からの回答
We are so glad to hear you had such a positive experience with us! We truly appreciate your kind words about our team member's patience and helpfulness, especially so close to closing. We always aim to provide clear explanations and genuine care for all our customers and their beloved pets. Thank you for your continued support!
Repeatedly sent receipts that aren’t…
Repeatedly sent receipts that aren’t mine because they’re choosing my Percy card instead of correct one, did contact and they have stated it’s a mix up with same postcode. Not great , not even occasionally happens repeatedly
2026年4月13日
Jollyes The Pet People - Totton からの回答
We regret you're receiving incorrect receipts and that our explanation wasn't satisfactory. We'll investigate why this continues despite your contact. We appreciate you bringing this to our attention.
Friendly staff
2026年2月28日
The store didn’t have any big size cat…
The store didn’t have any big size cat carriers in.
However had a great selection of natural cat treats which mine love.
2026年2月27日
Jollyes The Pet People - Totton からの回答
We appreciate your feedback. We're sorry our selection of large cat carriers was lacking during your visit, but we're glad your cats enjoy our natural treats!
A good range of food items for wild…
A good range of food items for wild birds all at a very good price. Easy to park, a very good experience.
2026年2月23日
Always really helpful and I get cat…
Always really helpful and I get cat litter and they always put in my car for me
2026年2月5日
The staff at Jollyes are amazing
The staff at Jollyes are amazing. They always go above and beyond.
I am always greated with a warm welcome, and they always offer to carry my shopping out to my car for me. As a disabled customer I feel seen and respected by them.
Overall it makes for a calm and stress free shopping experience.
2026年1月31日
Jollyes in Totton Hampshire
Jollyes in Totton Hampshire are really friendly and always willing to help. Shelves are always well stocked clean and tidy with a good selection of products.
2026年2月3日
Helpful and friendly staff
2026年1月29日
Very helpful and informative staff
Very helpful and informative staff. They are always pleasant and prompt.
2026年1月19日
Always helpful and friendly staff and…
Always helpful and friendly staff and lots of choice
2026年1月13日
I had activated my £2 voucher online
I had activated my £2 voucher online, but did not receive discount as not registered at store. I was given another voucher printout with receipt but the expiry date was only 2 days later.
Voucher system needs attention
2026年1月7日
Wanted treats for my two jack cross…
Wanted treats for my two jack cross shitsu's I found so muvh choice
The staff very pleasant and helpfull
Store clean very tidy
2026年1月9日
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