Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extreme... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice! I liked being able to book our appointment on line although it... もっと見る
We have been regular customers of Jollyes. Recent store changes are a big negative. No longer are they selling loose dog biscuits WHY? They were always popular. We feed K9 food to our dog. Changes i... もっと見る
企業が回答しました
It’s always about the people!! The gentleman that served us couldn’t have been more helpful and considerate- I wish I knew his name! I didn’t have a receipt ( a jumper we had bought our English Bulldo... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Jollyes The Pet People, Factory B, Tower Lane, BS30 8XT, Warmley, 英国
- 01174569070
4.8
優良
942件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We knew what we wanted but couldn’t…
We knew what we wanted but couldn’t find it. The person at the check out was very helpful. We came away with everything we wanted and More
2025年1月17日
Very helpful on the till
2025年1月17日
Great place for your pets needs
Always polite friendly and willing to help. I visit the branch at warmley)longwell green and have never had a bad experience
2025年1月10日
It’s always about the people!
It’s always about the people!! The gentleman that served us couldn’t have been more helpful and considerate- I wish I knew his name! I didn’t have a receipt ( a jumper we had bought our English Bulldog was just a bit too long!) but he sorted it out efficiently - he’s the reason you guys are getting five stars!!
2025年1月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Please Acknowledge Customer
Staff were friendly enough but continued a conversation between themselves for quite a while whist I approached the checkout and also whilst serving me.
2025年1月11日
Jollyes The Pet People - Warmley からの回答
We appreciate you taking the time to share your feedback. We understand that waiting while staff members are engaged in conversation can be frustrating, and we sincerely apologize for any inconvenience this caused during your visit. We value your business and will share your comments with our team to ensure we provide more attentive and efficient service in the future. We strive to create a positive shopping experience for all our customers, and we appreciate your understanding. We hope you'll give us another opportunity to demonstrate our commitment to excellent customer service.
First Class service & Advice…
When visiting the store we found the staff friendly & very helpful showing us where to find some items required.
We would certainly visit again & recommend to our family/friends
2025年1月9日
Staff are always friendly and helpful…
Staff are always friendly and helpful at this store. At this visit I needed something fir my dog as he had a small wound from a dog bite. The lady at the till gave me a couple of options of what to put on it and apologised as they were out of something else. I purchased some wound healing cream.
2025年1月4日
I always by natures menu tinned find …
I always by natures menu tinned find enison and they are very reasonable with there prices and the staff are lovley
2024年12月20日
Staff always friendly and helpful
Staff always friendly and helpful. Good mix of foods for dogs and cats. Prices in general good
2024年12月27日
The staff in this store are always…
The staff in this store are always helpful and friendly.
2024年12月23日
Friendly staff
Friendly staff. Always polite.
You can ask any questions and they will try there best to help.
2024年12月21日
Went into jolly’s for dog food
Went into jolly’s for dog food. The assistant asked if I had joined their club to get discount. The young lad kindly took my details and done it for me 😊
2024年12月17日
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