Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fus... もっと見る
Jolleys are so much cheaper than Pets at Home and other similar shops. They have a much better choice than supermarkets too. You can join the Jolleys pet club and get discounts and offers. The staff a... もっと見る
We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Winwick Road, WA2 8HQ, Warrington, England, 英国
- 01925917010
4.8
優良
476件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My first visit to Jollyes and I was…
My first visit to Jollyes and I was pleasantly surprised at the amount of choice and at the till the service was second to none. Thank you I will visit again now I've found you.
2024年11月9日
Good choice of pet items easy to see…
Good choice of pet items easy to see what they have and the price is far.
2024年11月2日
Very well stocked and variety
Very well stocked and variety, very pleasant and helpful staff
2024年11月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bad parking arrangements
Bad parking arrangements - prices more than pets at home - less choice than at pets at home - membership card very poor unlike pets at home’s membership card. Sadly I’d score pets at home a 9 and Jolly a 2 out of 10.
Also not keen on being asked to donate to charity at the till as you can’t really refuse and there is no way of knowing for sure if those cans of pet food actually go to the animals or do they simply return to the stock pile anyway it adds another £1+ to the bill. Maybe Jolly’s should be the people donating to charity from their profits.
2024年10月24日
Jollyes The Pet People - Warrington からの回答
We understand your frustration with the parking arrangements, pricing, product selection, and membership card. We value your feedback and will use it to improve our offerings.
Good selection of raw dog food
Good selection of raw dog food, also a good price. Nice staff
2024年10月19日
A Cat Stratchboard…
Excellent experience the staff were very helpful polite and friendly would definitely visit again 👍
2024年10月17日
Good customer service, needs more raw cat food variety
Customer service was great! Could do with a bigger selection of raw food for cats. There was only one option for cats and a lot of options for dogs.
2024年10月11日
Brilliant shop absolutely love the…
Brilliant shop absolutely love the place and the staff are brilliant too
2024年10月1日
Poor
We were charged 10 pounds for a bag of chicks which cost 1 pound. The woman that came out to help with the refund was rude and not very helpful. The refund has still not been processed.
2024年9月26日
Jollyes The Pet People - Warrington からの回答
Good Morning,
Thank you for your review and for bringing this to our attention. We sincerely apologise for the experience you had received in one of our Jollyes stores.
We have raised this concern with the stores senior teams to investigate and a member of our team will be in contact shortly to resolve.
Kind regards
Jollyes customer services
Easy to find what I needed
Easy to find what I needed, good value for money and great service at the till
2024年9月24日
Holly's super friendly & Helpful
Dealt with 2 sales assistants and both were v polite. Super helpful and recommending and helping us.
2024年9月23日
Good selection of goods at great prices!
You had the things I needed at a great price.
Only one concern I had to shout for someone to come and cash me out.
2024年9月19日
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