JOOLS By Jenny Brown レビュー 

662
•
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.

5つ星のうち5の評価

I cannot recommend Jools by Jenny Brown highly enough. The item I originally ordered was unfortunately unavailable due to an error, but the way the company handled the situation was exceptiona... もっと見る

企業情報

  1. 宝石店
  2. ・
  3. 宝飾デザイナー

JOOLS By Jenny Brown について

当該企業による記述

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

当該企業による記述

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

連絡先

4.9

優良

TrustScore 5段階評価の5

662件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(662)

過去12か月のレビュー数: 92件

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5つ星のうち5の評価

Great and reliable company

Bought the gold cross pendant absolutely stunning. Arrived promptly and included beautiful gift wrapping. Also included with my purchase were some complimentary earrings, which was a lovely surprise. Thank you will definitely be ordering again.

2024年12月9日
自発的なレビュー
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Thanks so much

5つ星のうち5の評価

Super service and quality …

I purchased a ring from this company the customer service was excellent, the staff were very friendly and helpful,also very polite .
the item was exactly as described if not better ,a stunning quality ring , postage was very fast ,
I would highly recommend this jeweller
Thank you 😊

2024年12月11日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Brilliant to hear Ruth

5つ星のうち5の評価

Great customer service!

I saw some earrings on the website the day before I went on line to purchase. Unfortunately the price on the previous day had been a mistake and the earrings were more expensive after the mistake had been rectified.
I rang Jools jenny brown and explained that I needed four pairs for my daughters. Jools were very kind and let me have the four pair for the price that had been put on line by mistake.
Very happy with my purchase. Also excellent customer service. I will definitely buy from Jools jenny brown again and recommend to my friends. That was.

2024年12月9日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Thanks For the review Carol.,we always aim to resolve any issue and have a happy customer

5つ星のうち5の評価

Fast delivery

Fast delivery, uses Royal Mail 24hr, had order delivered in less than 24hrs from point of sale

2024年12月9日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Glad you had a speedy delivery

5つ星のうち5の評価

Beautiful earrings

Beautiful earrings, lovely gift wrapping. Excellent delivery and a welcome email from the owner. The free earrings are also gorgeous- thank you!

2024年11月29日

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