Joydeco ロゎ
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Joydeco レビュヌ 29

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TrustScore 5段階評䟡の4

4.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I ordered one room darkening shade to check it out. We just installed it today. All we can think is, why did we wait so long? The shade is so attractive and perfectly keeps the heat and light from the... もっず芋る

5぀星のうち1の評䟡

For me, not a good experience. I have tried to get in contact with them for over a month to inquire about something. They either send automated emails but when a follow up is made they ignore the emai... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

The blinds are well-made and installed exactly as per the instructions. They look terrific. The delivery was timely with minimal packaging. We are very satisfied. The only thing that would make it per... もっず芋る

5぀星のうち5の評䟡

Love the curtains! Very good price and blackout works well. Had a few issues with descriptions being confusing so learn from my experience
 the overall description on the product may say “2 panels” bu... もっず芋る

䌁業情報

  1. りィンドり トリヌトメント店
  2. カヌテン ショップ
  3. カヌテン販売店
  4. カヌテン補造販売業

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4.1

ほが満足

TrustScore 5段階評䟡の4

29件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 60に回答しおいたす

通垞1カ月以内に回答

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5぀星のうち5の評䟡

5stars from me *****

I received my curtains and Roman blind and I couldn’t be happier. The quality was exceptional and the way that they are packaged means that they don’t need ironing. From selecting the fabric to ordering was the easiest process. If you want beautiful curtains then I can’t recommend Jodeco enough.

2025幎12月14日
自発的なレビュヌ
5぀星のうち5の評䟡

best roman shades EVER

im completely in love with my roman shades the light filtering is so beautiful, the fabric is so good, installation was really easy!! and shipping was so fast I order 4 roman shades all made to order and they arrive with in 3 weeks!

2025幎12月18日
自発的なレビュヌ
5぀星のうち2の評䟡

Returns

Make sure you really like what you order because the return process is cumbersome and expensive and in my case I decided that although I didn’t like the color of the curtains it wasn’t worth the hassle of trying to return them. I didn’t even take them out of the package to check them out. They are sitting in my basement and I’m over $300 out of pocket. I will not be ordering from this company again

2025幎12月3日
自発的なレビュヌ
Joydeco ロゎ

Joydeco からの回答

Hi Anna,

We’re truly sorry to hear that your experience left you feeling disappointed and frustrated. This is certainly not the experience we want any customer to have.

We understand your concerns regarding the return process for custom-made products and how this influenced your decision not to proceed with a return. While custom orders do follow specific production and return guidelines, we recognize that this situation caused you inconvenience and regret, and for that we sincerely apologize.

Your feedback has been shared with our internal team as we continue working to improve our color guidance, order clarity, and post-purchase support. We would also like the opportunity to review your order details and see if there is any way we can further assist you.

Please feel free to contact us directly at [service@joydeco.com
]. We truly value your feedback and hope we may have a chance to restore your confidence in our brand.

Kind regards,
JOYDECO Customer Support Team

5぀星のうち5の評䟡

JOYDECO- GREAT EXPERIENCE !!!!!

Our experience with Joydeco could not have been better. They got samples to us quickly. The drapes they made for us were beautiful. They gave us great advice on the dimensions of the drapes and even made us custom ordered tie backs. What more could you ask for. Oh yes- the cost was terrific. Thank you Joydeco. We will always use your services for all our future needs. We highly recommend Joydeco and their very helpful team.

2025幎10月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Wrong Color Sent & Poor Customer Service

I ordered custom Navy Blue blackout Roman shades from JOYDeco Custom Blinds for $279. What I received was a set of black shades instead. The color selection on the website was confusing, and when I contacted customer service, they were not helpful in resolving the issue. Since these were custom items, I’m now stuck with a product that doesn’t match what I ordered.
Sharing my experience so others can double-check the color options and customer service policies before buying.

2025幎12月1日
自発的なレビュヌ
Joydeco ロゎ

Joydeco からの回答

Hi Debra Rimer,

Thank you for taking the time to share your experience. We’re truly sorry to hear that the Roman shade you received did not match the navy blue color you expected.

We understand how frustrating this can be, especially for a custom-made product. We sincerely apologize for the confusion caused by the unclear color descriptions on our product page, which may have led to the selection of a color different from what you originally expected. Our team has reached out to you to further review your order details and explore possible solutions, including alternative options or compensation where applicable. Customer satisfaction is extremely important to us, and your feedback has already been shared internally to help us improve our color guidance and customer support process.

Thank you again for bringing this to our attention. If you have any additional questions or would like to continue the conversation, please feel free to contact us directly at [service@joydeco.com].

Sincerely,
JOYDECO Customer Support Team

5぀星のうち5の評䟡

These curtains are absolutely amazing

These curtains are absolutely amazing! The material feels high-quality and they really block out the light perfectly. The color is exactly as shown in the pictures and adds such a modern, elegant touch to the room. They also help keep the room cooler during the day, which is a big plus. For the price, the quality is outstanding. Definitely recommend to anyone looking for stylish and functional blackout curtains!

2025幎7月8日
自発的なレビュヌ

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