JRR Cars Ltd レビュー 15

Brilliant from beginning to end and beyond too.
An immaculately presented black Golf GTI advertised by JRR Cars on Autotrader caught our eye. Despite being competitively priced, the car was turned out head & shoulders above the multitude of other manuals examples for sale.
Had to travel couple of hours to Chorley, Paul looked after the test drive and the sale; totally hassle free, arranged a couple of minor things to be addressed before collection keeping us posted as each item addressed.
Post-sale, John sorted out a minor issue that unexpectedly arose without any drama whatsoever, just very professional, courteous and nothing other than completely reasonable.
Our experience with JRR Cars has been exceptional, we could not have asked for better service and would not hesitate in recommending or indeed buy from JRR again.
Absolutely spot on, thank you Gentlemen.

I bought a car from JRR had a couple of issues with it but they put it in the garage to be sorted unfortunately there was a lot of issues with car , the rang me to bring the car back and arrange a full refund , unfortunately I had my daughter in hospital and was really stuck without a car so they let me use it until I got sorted ,
True to their word when I returned the car the full refund was straight in my bank there and then, I dealt with neil & Phil who were very helpful.
I would highly recommend this garage and would trust buying a car from them

Travelled over 100 miles to view a car I liked at JRR cars in Chorley.
Just what I was looking for at the right price, a few jobs needed done and were all taken care of for collection just over a week later.
Found the whole process from start to finish really easy with the help of Anthony, Paul and Neil who collected me from the train station.
Professional outfit and would definitely recommend if you’re looking to buy a used car.
BTW absolutely love my new Golf.

I purchased a Range Rover sport November 2025 and on my initial visit Neil was great like all salesman wanting to clinch the deal . We discussed several things in relation to the purchase and we agreed that a full service would be carried out on the vehicle imcluding the EML that was showing . It was also agreed that all work carried out on my vehicle invoices will be provided . I have everything documented in emails. On the day of collecting the vehicle no invoices no proof work had been carried out , only promises that imvoices would follow . I had the vehicle for a week before flying out for 5 weeks . I have now been driving the vehicle for two weeks the EML is on ? I have still not recieved my outstanding invoices if any work was carried out. I was bery cautious before purchasing after reading all the poor reviews about this company . Sales process great after service very poor . Will be contacting trading services to reject the car and demand a full refund.

I recently bought my car from JRR Cars, travelling from the south coast to collect it. Phil kept in touch all the way through the process, instilling confidence in the dealership and this was reinforced when after I'd got the car home we discovered that the brake discs were badly worn and the pads fitted were actually incorrect.
I prepared myself for a fight with the dealership, but after I sent my initial email, Anthony got in touch and immediately said get them all sorted and we'll reimburse you, seeing as I was 260 miles away!
True to his word, I sent the invoices over (which were not cheap) and within an hour I had the money in my bank account.
It's great to deal with a company that actually cares that their customers are happy and not just grabbing your money!

i had a terrible experience when I recently bought a used car from this company. After making a £4,500 deposit, I soon found out the car had major issues. According to UK consumer law, specifically the Consumer Rights Act 2015, which stipulates that a buyer has the right to reject a defective vehicle within 30 days and receive a complete refund, I promptly returned the vehicle.
However, this dealer withheld £800 without providing a good reason, refusing to return my entire investment and only returning £3,700. This is illegal as well as unethical. To other prospective customers: * They do not respect your legal rights; * Do not entrust your money to this company. They provide unprofessional customer service, and evasive

Very easy transaction. Neil is really friendly and helpful. Having the train station right next door was great. The car we purchased is of great quality and was sold at a reasonable price. Would highly recommend using this company.

Bought a fantastic BMW x5 from John at JRR, great specification and the car was presented immaculately at hand over, received a fair price for part exchange, overall a seamless process and a pleasure to do business with, I particularly liked the no pressure sales approach which allowed me to look over the car properly before buying - will definitely be back for my next car, thanks again

They flag reviews as fake to get them removed. Avoid at all costs.

Sold me a vehicle which is faulty, when I complained about it, I was met with "you didn't buy our extended warranty, and the vehicle has done 113000 miles" if the vehicle is of high mileage, then why sell it? It's your name against the vehicle, mileage is irrelevant, especially under the consumer rights act 2015. The fact I complained, and they only responded to 1 email before ignoring me. I have since had to go to the financial ombudsman.

I hate to think how many other customers these lot have duped with complaints, when the consumer has an actual right to having their vehicle fixed. Awful "dealership", you only need to look at how they respond to 1-star reviews and see how petty they are. They call it "straight talking" but it's actually self-entitled rudeness.

This is a warning to anyone, don't think for a moment that buying from a "dealership" will give you added benefits or protection. You are better off buying the vehicle from some random person on Facebook marketplace.

They have also opted me into marketing recently without my consent.

we were pleased with the service and professionalism of the company but we had the car 2 months and had to pay for a full clutch £1395 was gutted rang the garage but they said we had go through warranty people, needed the car for work asap, had to call out RAC which cost me £75 never had any trouble with any other cars i have purchased. Very disappointed that they sold us a car which obviously had a clutch problem its a big expense and used all our savings!!

I never write a review straight away, so 6/7 months after purchasing my car. I took it to the garage due to issues. The garage couldn’t believe I had just bought the car!!! It had complete different brake pads on all 4 corners, with all different wear. The calipers were not worthy and had to be replaced. There was egr issues and a damaged sump. The car had random rusty screws under the bonnet that the mechanic was confused about. Basically don’t leave a review straight away no matter how genuine the salesman appears. Take a mechanic to view the cars your interested in, better that. Just avoid ideally.

Soon as my finance was agreed Neil was straight on the case and ensured everything was sorted. Fresh mot, full service and immaculate condition inside and out. A proper high end dealership with some amazing cars. Definitely recommend and will be changing up in a few years. Thanks JRR.

Just purchased a used car from JRR cars. We dealt with Neil who was totally professional from the moment we walked in. Gave us a fair price for our PX too.
I wouldn't hesitate in recommending JRR, loved their no nonsense approach too, it was a breath of fresh air to the motor industry. Also a shout out to Connor (I hope I have his name correct) who did the handover.

I bought a bmw 520 touring from jrr ...salesman Neil...got to say the best car buying experience I've had purchasing a vehicle ..professional..no bs...helpful and neil was a great guy to buy from so it's a 5 star from me will return one day for another car 100% t

Bought my beautiful Range Rover from Anthony at JRRCars in Adlington , very pleasant experience from start to finish, the car was absolutely immaculate and well presented with full service and MOT with warranty, so pleased with my dream car and I would highly recommend JRRCars , many thanks