レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Peace if mind knowing these guys have passed the Aus safety assessment for kids trampolines. Australian made, reasonably priced and everything arrived quickly and intact. It’s a Christmas present f... もっず芋る

5぀星のうち5の評䟡

Thank you Jumpflex, assembled our new 15foot trampoline, looks terrific, great quality, the green and black really stand out in the back yard. Every one loves the experience, wow it is one full on wor... もっず芋る

5぀星のうち5の評䟡

We purchased the Trampoline about 6 years ago now, our 2 teenage kids are not the most gentle on things. We have had a couple of failures over the years (im really surprised its not a pile of scrap me... もっず芋る

5぀星のうち5の評䟡

Trampoline has been in excellent condition for years. We recently did have an issue which was resolved immediately via warranty and we also purchased something our warranty had expired on! Kids loving... もっず芋る

䌁業情報

  1. アりトドア スポヌツ甚品店
  2. 子䟛向けのおもちゃ屋
  3. 玩具ずゲヌムの補造業者

Jumpflex Trampolines に぀いお

圓該䌁業による蚘述

Jumpflex Trampolines

About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!

連絡先

4.8

優良

TrustScore 5段階評䟡の5

339件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(339)

過去12か月のレビュヌ数: 0ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Excellent experience with Jumpflex.

Any questions or issues we had they sorted out asap via email. An item got damaged in transport and they sorted out a replacement straight away.

Legit good company, that understands customer service, which these days is soooo rare.

Definitely recommend, products and quality excellent.

2022幎6月8日
Jumpflex Trampolines ロゎ

Jumpflex Trampolines からの回答

HI Killian family.

Thanks for taking the time to leave us a review.

I am sorry to hear you experienced some issues but happy to hear our customer service team was able to assist you with that. We hope you are all enjoying your new Jumpflex™ trampoline.

If you have any concerns or queries, please don't hesitate to contact us.

5぀星のうち5の評䟡

Great customer service

During the last wind storm our trampoline net was destroyed and I called Jumpflex and they had a net in the mail that same day. Awesome customer service and very friendly and knowledgeable staff. If only all companies had such smooth transactions!

2022幎6月1日
5぀星のうち5の評䟡

Very happy with it.

The best trampoline you can get. My kids love it, I have 4 children, and I needed a Trampoline that could take all their weight. It is the only trampoline that will take 250kgs. I researched Trampolines thoroughly before buying, I found one that took 200 kgs in weight, but most trampolines only go up to 150 kgs some only 100kg in weight. Delivery was super quick. And my 4 kids love it because all of them can play on it at the same time safely. I also got the basketball board attachment and the kids are having great fun using it. The Trampoline construction is very high quality.

2022幎5月25日
5぀星のうち4の評䟡

Great after sales service but website lacking in functionality

Firstly, I'm very happy with the aftersales service from Jumpflex. The reason for scoring at a 4 instead of 5 is because your website doesn't allow me to locate the spare parts I have needed (twice) to purchase spare parts. I wish the www contained a greater list of spare parts instead of just optional attachments

2022幎5月24日
Jumpflex Trampolines ロゎ

Jumpflex Trampolines からの回答

Hi Craig,

Thanks for taking the time to leave us a review.

We do apologize for the inconvenience of ordering parts on our website. The reason is we want to ensure you order the correct size and part for the trampoline you own.

Our customer service team is ready and waiting to assist you over the phone or by email to help with ordering parts.

If you do come across any issues at all, please don't hesitate to contact us.

5぀星のうち4の評䟡

Great communication

We purchased a jumpflex and it was dispatched within a couple of days.
Unfortunately the courier was a little longer than anticipated - no fault of jumpflex, as soon as I asked for an update they responded immediately and I was contacted the same day to have the trampoline delivered. Really happy with the overall service and communication.

2022幎5月21日
Jumpflex Trampolines ロゎ

Jumpflex Trampolines からの回答

Hi Renee,

Thank you for your review!

We do apologize there was an issue with your delivery, definitely not what we want our customers to go through when purchasing from us. Please to hear the customer service team was able to help get your order delivered.

We hope this family is enjoying their new Jumpflex™ trampoline.

Warm regards,
Weslee

5぀星のうち1の評䟡

I was not informed that the product was


I was not informed that the product was out of stock until it was paid for.

2022幎5月17日
Jumpflex Trampolines ロゎ

Jumpflex Trampolines からの回答

Hi Nathan,

Thank you for your review!

We are truly sorry you were not informed of the out of stock before making payment.

I can see this item was for a 12FT safety net. We have now restocked the 12FT. Once your order has been dispatched you will be notified of the tracking details.

Warm regards,
Weslee

5぀星のうち3の評䟡

People were lovely to deal with

People were lovely to deal with, however I had to follow up every email with a phonecall.
Order came quickly, but still waiting on a few back order parts.

2022幎5月10日
Jumpflex Trampolines ロゎ

Jumpflex Trampolines からの回答

Hi Serge,

Thanks for taking the time to leave us a review.

We do apologise for the issues you have had with the response times and back ordered parts. It has been a bit hectic with shipping and unfortunately, we have dealt with a few delays. Hopefully, they will be in very shortly so you can get your trampoline up and running again.

If you do have any further concerns, please don't hesitate to get in touch.

5぀星のうち5の評䟡

Excellent customer service!

I am not one to generally leave a review however, we accidently purchased a 10ft trampoline instead of the intended 12ft trampoline 2.5 years ago the team at jumpflex was amazing and assisted us to quickly rectify our mistake. Fast forward to now and our safety net gave way from two of the poles. I emailed the team photos and our invoice number, within half hour the warranty had been processed and we are now awaiting the replacement safety net.

Can not fault the amazing customer service jumpflex provides their customers.

Thanks again team!

2022幎5月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Awesome Buy

Thankyou. Delivery was faster than I expected. Just what we thought it would be. My granddaughter loves it.

2022幎5月5日
Jumpflex Trampolines ロゎ

Jumpflex Trampolines からの回答

Hi Tanya,

Thanks for taking the time to leave us a review.

Great to hear that you received prompt delivery and that your Jumpflex™ purchase met your expectations.

We're happy to hear that your granddaughter loves her Jumpflex™ just as much as we do!

Warm Regards,
Renee

Jumpflex™ Customer Support

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報