You responded to my message below. You silently blocked my account and said I violated something. But I didn't violate anything, and this is my only account. I want everyone to see that you are the sc... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Justbit blocked my account, claiming they had conducted a thorough review. I only bet on one sport, yet that was reason enough for them to block me; they essentially stole over $1,000 from me. I do no... もっと見る
企業が回答しました
Qua RTP een fijne site. Bonussen vallen regelmatig en ze betalen ook goed. Enige minpunt is dat mijn uitbetalen al 2 dagen op pending staat. Klantenservice is wel snel en erg vriendelijk. Ik zal... もっと見る
企業が回答しました
JustBit.io fremstår som en ryddig og moderne casinoplattform for voksne brukere. Designet er stilrent og mørkt, noe som gjør siden behagelig å bruke uten å føles rotete. Det er lett å navigere, og sp... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are a licensed Blockchain casino launched in 2021 by Casbit Group N.V. Our crypto-friendly casino has joined the cryptocurrency gaming trend by giving players numerous cryptos as payment options. The dark theme of Justbit.io is up-to-date and laconic, It is not overloaded with unnecessary buttons and sections that can confuse the player. The site is multi-lingual: different languages are available here. JustBit Сasino is fully lісensed and regulated by Сuraсao and іs available in сountrіes across the globe.
連絡先
Zuikertuintjeweg Z/N (Zuikertuin Tower), 157923, Willemstad, キュラソー島
- forum@justbit.io
- justbit.io
3.5
まあまあ
634件のレビュー
レビュー依頼の記録がありません
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ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always good!!
2025年3月20日
自発的なレビュー
Justbit からの回答
Dear Sptzj,
We truly appreciate your enthusiasm and your positive feedback! Knowing that you've consistently had a great experience with us means a lot. Our goal is to provide a gaming environment that is not only entertaining but also reliable and enjoyable for every player.
If there's anything specific that stands out to you about our platform—whether it's the game selection, fast transactions, or customer support—we’d love to hear more! Your insights help us continue improving and ensuring that every visit is as enjoyable as the last.
Thanks again for being part of our community. We look forward to seeing you back at the tables soon!
Warm regards,
JustBit Casino Team.
Justbit からの回答
Dear Mecio Obrien,
Thank you for taking the time to share your experience! We’re delighted to hear that you’re enjoying our casino and the variety of games we offer. We always strive to bring our players an exciting selection from top-tier providers, ensuring both quality and entertainment in every spin and hand played.
Your positive words inspire us to keep improving and adding even more thrilling options to our game library.
Enjoy your time with JustBit!
Warm regards,
JustBit Casino Team.
Justbit からの回答
Cześć Daniel Dziku,
Dziękujemy bardzo za miłe słowa i pozytywne opinie! Cieszymy się, że podoba Ci się pobyt w naszym kasynie. Zawsze miło jest wiedzieć, że nasi gracze są zadowoleni i że udało nam się spełnić Twoje oczekiwania.
Naprawdę doceniamy Twoją rekomendację i wiele dla nas znaczy, że nadal lubisz tu grać. Ciągle pracujemy nad udoskonalaniem i wprowadzaniem nowych funkcji, aby ulepszyć Twoje wrażenia z gry, więc cieszymy się, że jesteś z nami.
Jeszcze raz dziękujemy za dołączenie do JustBit Casino i mamy nadzieję, że wkrótce Cię zobaczymy!
Serdeczne pozdrowienia,
Zespół JustBit Casino.
Bad casino
Bad casino, i made a withdrawal 5 days ago and it is still pending after emailcontact saying they will pay it is still pending it is just a scam!
2025年3月5日
自発的なレビュー
Justbit からの回答
Dear Kristian Koerts,
Thank you for taking the time to share your feedback. We genuinely regret to hear about the delay you’re experiencing with your withdrawal, and we understand how frustrating this must be.
Please allow us to clarify that the processing time for withdrawals can vary based on the payment method selected, as well as the queue of requests being handled by our financial department. Each withdrawal is reviewed in live order to ensure security and compliance.
If your withdrawal is still pending, or if you would like to get an update on its current status, please do not hesitate to reach out to our support team. You can contact us directly via live chat or email, and our team will be more than happy to assist you promptly.
Your trust is very important to us, and we want to make sure you receive your funds as soon as possible. We truly appreciate your patience and look forward to resolving this matter swiftly.
Thank you for giving us the opportunity to address this issue.
Warm regards,
JustBit Casino Team.
Justbit からの回答
Dear Harmina,
Thank you so much for sharing your feedback!
We're thrilled to hear that you found our casino to be enjoyable. Your positive words truly motivate us to keep delivering a great gaming experience for all our players. Our support team is always here to help and ensure that you continue having a fantastic time with us.
We appreciate your support and look forward to seeing you back at the tables soon. Wishing you the best of luck and plenty of exciting wins ahead!
Warm regards,
JustBit Casino Team.
Super casino
2025年2月24日
自発的なレビュー
Justbit からの回答
Dear eva roks,
What a pleasure it is to receive such a positive and enthusiastic review! Your feedback truly makes our day, and we couldn't be happier knowing that your experience with us has been nothing short of fantastic.
We strive to create a top-tier gaming environment where excitement, variety, and top-notch service come together seamlessly. Whether it’s our diverse selection of games, smooth withdrawals, or our dedicated support team, we always aim to deliver the best for our players. Your kind words reassure us that we’re on the right track, and they motivate us to keep raising the bar!
Thanks again for your fantastic review, and we look forward to seeing you back at the tables!
Warm regards,
JustBit Casino Team.
Justbit からの回答
Cześć Lukasz Jeziorkowski,
Wspaniale jest słyszeć tak wysokie pochwały dla Josefa! Jest naprawdę nieocenionym członkiem naszego zespołu, zawsze gotowym do pomocy i zapewnienia, że nasi gracze otrzymują wsparcie, którego potrzebują. Cieszymy się, że jego poświęcenie zrobiło na Tobie pozytywne wrażenie.
Obsługa klienta jest sercem tego, co robimy, a posiadanie kogoś takiego jak Josef, kto robi coś więcej, robi całą różnicę. Jeśli jest coś, co możemy zrobić, aby ulepszyć Twoje doświadczenie, nie wahaj się dać nam znać — zawsze jesteśmy tutaj, aby Twój czas z nami był jak najbardziej płynny i przyjemny.
Doceniamy Twoje miłe słowa i czekamy na ponowne spotkanie z Tobą na naszej platformie, aby przeżyć więcej ekscytujących chwil!
Serdeczne pozdrowienia,
Zespół kasyna JustBit.
unethical and disrespectful behaiviour
(I have provided their answer at the end of this text in response to the answer given by the justbit).
When I joined this site, the verification process was not necessary for crypto users. I joined the site three years ago.
Two months ago, I entered some Tether on the site and then I was asked to verify my identity. I said I don’t want to continue playing on the site and please return my last deposit because you have changed the rules. My request was not processed for 1.5 months. Then I was told to send an official request in an email with the reason and I did. In response, they asked me for 14 days to process it. After 14 days, they continued to drag out the matter and immediately restricted my email so that I could not email support, or thy deliberately didn't answer! They also closed my account. And when I opened the site page to talk to support live, they repeated the same words after 19 days they also closed chat immediately and restricted my system ,I couldn't even rate the chat with support and tell them why I was unhappy.
On the X site or the old Twitter, I said in a comment why do they behave so disrespectfully? Exactly with such words. After that my account was restricted.
Yes. If you have problem, they will treat you with such respect.
(Justbit wanted me extra information?! Are you Kidding??? You don't answer my email, but you want me to give you any additional information here? I've explained everything.
I sent my problem and my experience after I was disappointed to:
mara.rosatelli@justbit
AccountManager@justbit
simone.notargiacomo@justbit
daniele.albanese@justbit
They can see!!!
All off them justbit group.
Please stop this show!
I don't want to get into the game of, "Do you value the audience?" in any way.
You are really unbelievable! And I don't believe you have satisfied costumer!)
---------------------
For justbit reply
You have changed the rules. When I became a member of your site, you had written in a banner on the main page:
NO KYC TO CRYPTO PLAYER
Don't change the story. You haven't sent me an email after you asked for 14 days and you just repeated that it is in process!
The amount I entered last time and then closed my account is not capable of money laundering! Using this term for a double-digit amount of Tether is ridiculous.
Your work is fraud and money laundering.
Because you are abusing a large number of users with false advertising.
On two other sites where I found such a problem and by the way, the fault was mine, they returned the amount in two days. Here I am right and you continue to lie about respecting the audience.
What other sites did in two days, you have been processing for two months.
You could have done a lot to prevent this from happening, at least you could have restricted my deposit options after the rules changed, just as you restricted my deposits and withdrawals immediately after I complained and then closed my account!
Of course, these responsible methods don't work for you!
Instead of doing this, return the amount.
---
I check my closed account wallet in justbit, they didn't freeze my money, they transfer to their wallet one months ago. This is absolutely money laundering and Scamming.
I cant replace here this link but I can sent document to trustpilot.
2025年2月17日
Justbit からの回答
Dear Miriyam,
We appreciate you taking the time to share your experience, and we deeply regret the frustration this situation has caused you. We understand how important it is for our players to feel valued and treated fairly, and we would like to address the concerns you raised.
First and foremost, we would like to inform you that the necessary steps and details regarding your request have been sent to you via email. We are still awaiting your response, and we kindly ask you to review the email and get back to us at your earliest convenience so we can move forward with resolving this matter.
Additionally, please note that Justbit reserves the right to conduct valid identification of a User under Know Your Customer (KYC) procedures in specific cases. These procedures may be initiated if there are strong grounds to believe there is a risk of fraud, money laundering, or any form of abuse by the User, or in cases where a single User makes frequent and substantial withdrawals within a reasonably short period of time.
We sincerely regret any difficulties you’ve encountered in reaching us. Please be assured that we are ready to assist you and are committed to resolving this issue. If you require further clarification or assistance, we encourage you to check your email and respond so we can continue addressing your concerns.
Warm regards,
JustBit Casino Team.
Good service
2025年2月15日
自発的なレビュー
Justbit からの回答
Dear Joep Beukema,
We truly appreciate your kind words about our service! Providing a seamless and enjoyable experience for our players is at the heart of what we do, so it’s fantastic to know that we’ve met your expectations.
Behind the scenes, our team works tirelessly to ensure that every aspect of our platform runs smoothly—from customer support to transaction processing and game variety. It’s always rewarding to hear when our efforts result in a positive experience for our players.
Your feedback helps us refine and elevate our service even further.
Thank you for being part of our community—we look forward to continuing to provide you with an outstanding experience!
Warm regards,
JustBit Casino Team.
Good en pay fast
2025年2月13日
自発的なレビュー
Justbit からの回答
Dear Pablo Stultiens,
We truly appreciate your feedback! It’s great to hear that you’re satisfied with our platform and that our payment process has met your expectations. Ensuring smooth and timely transactions is one of our top priorities, so knowing that you’ve had a positive experience with withdrawals means a lot to us.
At the heart of our service is the commitment to providing players with a seamless, secure, and enjoyable gaming environment. Whether it’s fast payouts, an engaging game selection, or reliable support, we’re always striving to improve and refine every aspect of our platform. Your feedback motivates us to continue delivering the best possible experience.
We hope you continue to enjoy every moment spent with us. Wishing you lots of luck and exciting wins ahead!
Warm regards,
JustBit Casino Team.
Operatorzy są bardzo pomocni i szybko…
Operatorzy są bardzo pomocni i szybko odpisuą. 😀
2025年2月9日
自発的なレビュー
Justbit からの回答
Cześć Norbert Puchala,
Wspaniale słyszeć, że nasz zespół wsparcia był w stanie skutecznie Ci pomóc! Jesteśmy dumni z tego, że zapewniamy każdemu graczowi pomoc, której potrzebuje, bez zbędnych opóźnień. Twoje doświadczenie jest dla nas ważne, a świadomość, że nasi operatorzy spełnili Twoje oczekiwania, motywuje nas do ciągłego doskonalenia.
Jeśli kiedykolwiek będziesz miał jakieś pytania lub po prostu będziesz chciał porozmawiać o swoich doświadczeniach w grach, jesteśmy dostępni 24/7. Ciesz się czasem spędzonym na naszej platformie i oby szczęście zawsze Ci sprzyjało!
Serdeczne pozdrowienia,
Zespół kasyna JustBit.
Speel hier niet.ik had een bonus staan…
Speel hier niet.ik had een bonus staan dus geld gestort en kreeg ik 60 free spins en ja ik kreeg ze ook dus ik uitloggen 2 uurtjes later keek ik en stond ee bedankt voor het spelen bij de free games terwijl ik het niet heb gespeeld dus ik chatten en zeg dat me free spins weg zijn en die gozer op chat zegt van die was biet meer geldig en terwijl er bij stond geldig tot 31-01-2025 en daarna zeg die van de jongen van chat is de beslissing van de hogere afdeling.mensen speel hier niet.ze hebben vorige week me geld niet uitbetaald.kijk ik paar uur later me geld stond terug op me account en betaal ik weer uit en stond er weer terug terwijl alles verifiëren goed was verlopen en alles op groen stond.zonder een mail of dergelijke hebben ze mijn geld weer terug op me account gezet.fake casino echt grote fake en al dat sterren zijn hun eigen mensen die hier iets op zetten.trap er niet in.klaar met justbit
2025年1月31日
自発的なレビュー
Justbit からの回答
Dear Ismayil Cogurcu,
We want to take a moment to express our sincere apologies for any issues you encountered while playing on our site. At JustBit, we always strive to provide the best possible experience for our customers. It’s important to us that you feel satisfied with your time on our platform, and we deeply regret that your experience did not meet your expectations.
We understand how frustrating it must have been to encounter difficulties with your free spins and withdrawals. Situations like these should not leave you feeling unheard or uncertain about your funds. While we follow strict policies to ensure fairness and security, we always want to make sure our players receive clear and timely communication regarding their accounts.
If there are any unresolved concerns, we would love to assist you in clarifying and resolving them as quickly as possible. Please reach out to us directly via LiveChat, and our team will do their best to ensure that everything is properly addressed.
We appreciate your feedback and take it seriously as we work towards continuously improving our platform.
Warm regards,
JustBit Casino Team.
Justbit からの回答
Dear Patrycja Rakoczy Patkaa,
Wow, what a fantastic shout-out! We're beyond happy to hear you’re enjoying your time with us, especially the big bonuses – we love keeping things exciting for our players.
If there’s ever a feature or promotion you’d like to see, don’t hesitate to share your thoughts. We’re always looking for ways to make your gaming adventure even more thrilling!
Wishing you lots of luck and big wins ahead!
Warm regards,
JustBit Casino Team.
Josef is good
2025年1月31日
自発的なレビュー
Justbit からの回答
Dear Rick Siebierski,
Thank you for your feedback!
We love hearing when our team members make a positive impact, and it’s great to know that Josef has left a good impression on you! Providing top-notch service is what we strive for, and we’re happy to see that reflected in your experience.
If there's anything else we can do to make your time with us even better, don’t hesitate to let us know. In the meantime, we hope you continue enjoying every moment on our platform!
Warm regards,
JustBit Casino Team.
Variety slots and roulettes
Variety slots and roulettes. I tried slots and I had one of the worst experiences. Sometimes you have to spin 300 times to get bonus/free spines and when you get the bonus/ free spins 95% of them are dead spines.I don’t recommend playing on this site. Lot of promises and zero delivery.
2025年1月15日
自発的なレビュー
Justbit からの回答
Dear Guru,
Thank you for taking the time to share your experience with us. We’re sorry to hear that your session didn’t meet your expectations.
While we understand how frustrating it can be to go through many spins without hitting a bonus, we want to reassure you that all of our games operate under strict licensing and fairness regulations. The outcomes are entirely random, as they are determined by random. This means we don’t have any control over the results or frequency of wins, as the games are designed to ensure fair play for everyone.
Luck can sometimes be unpredictable, but we sincerely hope that your next session will bring you better outcomes. Should you wish to discuss your experience further or have any questions about how the games work, our support team is ready to assist you via live chat or email.
Thank you for giving us a try, and we hope you’ll consider playing with us again in the future!
Warm regards,
JustBit Casino Team.
REJECTION: Rejecting Generic Support Offer. Immediate Demand for Compliance with the Signed Settlement Agreement (10/07/2024).
I reject your generic support response.
My case is NOT a 'misunderstanding' that requires a 'review.' My issue was legally resolved on July 10, 2024, through the signing of a Settlement Agreement.
This is a binding and confidential contract that Casbit Group N.V. (Justbit) has chosen to violate.
You signed an agreement to resolve this matter but have failed to honor the payment, which is clear evidence of contractual bad faith.
I demand immediate compliance with the signed confidential contract. If the full agreed payment is not made within 7 days, legal action will be initiated. I have already provided all documentation to my lawyers. Please stop misleading the public. Honor your contracts.
2024年10月7日
自発的なレビュー
Justbit からの回答
Dear Simone Vieira,
Thank you for sharing your feedback with us. We’re truly sorry to hear that this has been your experience - it’s never our intention for any of our players to feel disappointed or misled.
Please rest assured that Justbit is a licensed and responsible casino, and we always strive to communicate transparently and resolve any issues in line with our terms and regulations.
We would appreciate the opportunity to look into your case in detail and clarify any misunderstandings. Could you please contact our support team via support@justbit.io and provide any relevant details or previous correspondence? This will help us review the situation thoroughly and offer you a clear, accurate update.
Your trust is important to us, and we’re committed to doing our best to restore it.
Best regards,
Justbit Team
Justbit からの回答
Cześć Rafal,
Dziękujemy bardzo za poświęcenie czasu na pozostawienie tak miłej recenzji. Cieszymy się, że spodobała Ci się gra na naszej stronie i że nasza obsługa klienta była w stanie pomóc Ci, kiedy tylko było to potrzebne. Zawsze naszym priorytetem jest zapewnienie każdemu graczowi płynnego doświadczenia i wspaniale jest wiedzieć, że udało nam się to dla Ciebie osiągnąć.
Twoja rekomendacja jest naprawdę doceniana, ponieważ odzwierciedla ciężką pracę i poświęcenie, które wkładamy w oferowanie świetnej usługi. Zawsze szukamy sposobów na poprawę, więc jeśli kiedykolwiek będziesz miał jakieś sugestie lub dalsze opinie, jesteśmy gotowi Cię wysłuchać.
Cieszymy się, że jesteś częścią naszej społeczności i mamy nadzieję, że Twoje przyszłe przygody z grami będą równie przyjemne.
Serdeczne pozdrowienia,
Zespół kasyna JustBit.
Good variation and good help at support
2025年1月5日
自発的なレビュー
Justbit からの回答
Dear Yannick Dillingh,
We truly appreciate you sharing your thoughts with us. It’s wonderful to hear that you’ve enjoyed the variety of games available on our platform. We understand how important it is to have a wide selection to keep things fresh and exciting, and we’re glad to know that it met your expectations.
Additionally, we’re thrilled to hear that our support team was able to assist you effectively. Providing excellent customer service is one of our top priorities, and knowing that our team was able to help you gives us confidence that we're on the right path.
Your feedback motivates us to keep improving, so if there's anything more you'd like to see or if there's any way we can enhance your experience, we’d love to hear from you. We're always eager to ensure you have the best time possible while gaming with us.
Thank you once again for taking the time to share your experience, and we hope to continue providing you with great service and an even better gaming experience in the future.
Warm regards,
JustBit Casino Team.
Justbit からの回答
Dear joey harren,
Thank you so much for your kind words and for taking the time to share your experience with us. Knowing that our support team met your expectations truly means the world to us.
Our team works hard to ensure every player feels valued and supported, and your feedback reassures us that we’re on the right track. If there’s ever anything more we can assist you with or if you have suggestions on how we can make your experience even better, don’t hesitate to let us know.
We’re here to ensure your time with us is always enjoyable and hassle-free. Thank you for choosing us, and we hope you continue to enjoy all that we have to offer!
Warm regards,
JustBit Casino Team.
Quick service very kind and helpful!
Quick service very kind and helpful! Marco was very kind
2025年1月2日
自発的なレビュー
Justbit からの回答
Dear Amy Rossieau,
Your kind words have truly brightened our day—thank you for sharing such a wonderful review!
We’re delighted to hear that you found our service quick and helpful, and we’re especially thrilled to know that Marco made such a positive impression on you.
We take pride in fostering a team that genuinely cares about our players, and feedback like yours reminds us why it’s so important to go the extra mile. Marco will be delighted to know his efforts didn’t go unnoticed!
Warm regards,
JustBit Casino Team.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。