Just Tyres - Woodley レビュー 194

The actual work being done was great but I felt that the customer service could have been better. I walked into the reception area and there was no greeting just a grunt from the person behind the desk and then left in waiting area with no communication even after work was completed.

Competitive price and excellent service. They upgraded the tyres as the ones ordered werent in stock.

They were slow, un-helpful and rude. When arriving to drop of my car stood in the office for twenty minutes without being greeted or served. I ended up having to go round the back of the building and enter through the machanics bay where the only guy working there refused to acknowledge me for a further ten minutes. When he finally did decide to help me he was rude not knowing what services i had payed for even after checking my name on thier system and questioning why i wanted a free brake check on the vehicle even though it was a service offered to me appon phurchasing my tyres online. When collecting my car later that dsy they were just as slow and rude makeing me wait before even acknowledging me. Eventully after i asked if i could please just take my car my keys were preduced from the guys pocket covered in dirt i didnt recive any paperwork recipt etc. And when i asked if the brake check had been done the young kid working there said he thinks soo and i was left to go on my way. Not the service i exprcted after spending over £500.

Quick and easy booking system. Appointment was on time and tyres were fitted straight away. Good value for the price. Good service by the staff working there.

Terrible customer service and Attitude.

I visited Woodley Just Tyres in Reading. Tye was extremely helpful and knowledgeable. I had booked for two front tyres to be replaced on my BMW. I will definitely be returning. Brilliant service. Highly recommend

Booked online and went to the shop, got it fixed within minutes, had free battery check but they didn’t do it. I was happy with the quick turnaround, easy purchase and quick fix.

I had two new tyres fitted at this branch on 18 April 2026. Shortly after, I noticed a thumping noise when braking at low speeds.

​I returned to the branch to address this, but during the first visit, I was told no fault could be found. Confident there was an issue, I took my car to an independent garage for a second opinion. They discovered that the wheel bolts had been cross-threaded—a serious safety oversight. They advised me to return to Just Tyres to have their mistake rectified.

​The branch manager was dismissive and unwilling to resolve the issue, forcing me to have the repairs completed by a third party. This caused significant inconvenience, multiple return visits, and genuine concern over vehicle safety. I expected the issue to be identified the first time I raised it; the lack of accountability was highly unprofessional.

​I have now contacted customer services to lodge a formal complaint and am claiming damages of £200+ for the necessary repairs. I would strongly advise others to avoid this branch.

Thank you all good

Really smooth, very professional and done within 15 mins

Overall a good experience apart from the 2 (rear) tyre pressures : 35psi in one and 40psi in the other ! Plate just inside the door (like just about every other modern car) clearly said c. 33 psi.
Good job I checked !
I just hope the lady in front of me who had 4 new tyres checked as well !!!

No waiting. Perfect

Great service from the Woodley branch.

Very helpful, nothing was too much trouble.

Will go back.

After some online hiccups the guys at Woodley made sure I had the correct tyres fitted. Thanks

Friendly guys, really helpful, fast service, thanks!

Very friendly staff and prompt fitting, price match service but slightly behind competition

Easy booking in to replace x 2 tyres.
Guys at Woodley Centre very helpful and polite. No hard sell re recommendation about booking in for further works.
Would definitely use again.