Just Tyres - Woodley レビュー 

201
TrustScore 5段階評価の4

4.1

Unit 21 Headley Park 10, Woodley, RG5 4SW Reading, Berkshire, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

First time using Just Tyres (Woodley branch) Booked 2 tyres online for 8.30 this morning. Arrived and as soon as the doors opened I drove my car in and they got on with the tyres. I asked them to do... もっと見る

5つ星のうち5の評価

I rang up late on Saturday afternoon to enquire about having some new tyres fitted the following week. Glen was extremely helpful and polite. The upshot was that he suggested that I go straight in as... もっと見る

5つ星のうち4の評価

Easy on-line ordering and good communications. Great prices. Helpful and courteous branch staff. The only problem was the local branch wasn't equipped to deal with 12" rim size. It was thanks... もっと見る

5つ星のうち5の評価

Glen had five new tyres to fit for me and we had an interesting day as he was on his own and for safety reasons wished to have me within earshot , everything went very smoothly and precisely it was... もっと見る


企業情報

  1. タイヤ専門店

当該企業による記述

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

当該企業による記述

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

連絡先

  • Unit 21 Headley Park 10, Woodley, RG5 4SW, Reading, Berkshire, 英国

  • 01182146930

4.1

ほぼ満足

TrustScore 5段階評価の4

201件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 20%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(201)

過去12か月のレビュー数: 3,614

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5つ星のうち4の評価

Slight delay but otherwise all good

Had a 10:30 appointment to have two new tyres fitted but when I turned up I was told they had been overbooked and I’ve have to wait a bit. Nice enough waiting room and staff apologetic re the delay. Had to wait no more than 30 mins and job then done quickly and trouble free. Highly competitive price for the two Michelin tyres I needed. Special mention for the young chap (sorry I didn’t get his name) who fitted my tyres who had a particularly good customer manner.

2026年1月13日
5つ星のうち1の評価

Unhelpful

I ordered a tyre online and booked an appointment. My wife arrived for the appointment and was told that the tyre I had ordered wasnt to be used on a Tesla, even though the website says EV compatible. What is a Tesla if not an EV?

She was then told that the tyre size I had ordered was the wrong size and Tesla’s don’t use that size. They do because I read it on the tyre. It has 2 the same size on the rear.

She asked what tyre they would recommend to which she was told, well any Tesla compatible tyre. Not once was there an offer of help with ordering the correct tyre. Was described to me as patronising attitude and my wife felt very uncomfortable.

She told them to refund the money I paid and we would sort it elsewhere. It took me to email customer service to ask me for my refund and a helpful guy called me and offered to order the correct tyre. (This was customer service). I explained that I had sorted the tyre elsewhere and he processed the refund.

Seems in my opinion some staff training is required and the website needs to be clear. If a tyre says EV compatible and I have an EV. Naturally I would order this one. If it can’t be used on a Tesla. Explain this!

2026年1月9日
Just Tyres - Woodley ロゴ

Just Tyres - Woodley からの回答

Thank you for sharing your honest feedback. We're sorry to hear about the inconvenience you experienced and understand how frustrating that must have been. We'll be discussing this with the team to ensure we learn from it and improve our service moving forward. If there’s anything else you’d like to share or discuss, please don’t hesitate to get in touch with us on 01908 634 700 or email customerservices@justtyres.com.

5つ星のうち4の評価

Tyre Rotation and Pro Alignment

I booked Tyre Rotation and Pro Alignment with Just Tyres (Booking Reference: 135271).
While the tyres were physically rotated, I queried how the TPMS positions were corrected, as my car displays individual tyre pressures. I was told this was reprogrammed without removing the tyres, which may be possible, but no confirmation or evidence was provided.
My main concern is the Pro Alignment service. At no point did I observe any alignment equipment being fitted to the vehicle (no sensors, cameras, or four-wheel alignment rig). When I asked staff, I was simply told that the alignment had already been done. I was not provided with any before/after alignment report or measurement data.
This is concerning because Just Tyres’ own website states that Pro Alignment involves checking the rear axle and adjusting the front to balance it, which would normally require a proper four-wheel alignment system and documented measurements.
I contacted Just Tyres via their website to ask for clarification and evidence of the work carried out, but received no response at all.
Based on this experience, I have no confidence that the Pro Alignment service I paid for was actually carried out as described. Poor transparency and disappointing customer service.

----------update on 07/01/2026-------------------

After posting my initial review, I received a follow-up call from the branch regarding my concerns about the Pro Alignment service. I returned today at 5pm and they re-did the alignment free of charge.

The manager took time to explain their process clearly. They confirmed that their Pro Alignment does not use a laser or camera-based 4-wheel alignment system, and therefore no printed report is produced. Instead, they use mechanical tools and visual measurement methods. This also explains why the work appears to be completed very quickly, which I understand has led other customers (not just myself) to feel unsure whether the alignment was actually done.

I appreciate the transparency during this follow-up visit and the fact that they took responsibility to re-check everything without hesitation. So far, the staff have been professional and responsible in addressing my concerns.

I believe much of the misunderstanding could be avoided if the Just Tyres website clearly stated that Pro Alignment is not a laser-based 4-wheel alignment and does not come with a report. Updating this information would help manage customer expectations and reduce confusion.

Based on how the issue was handled and resolved, I am happy to update my rating to 4 stars.

2025年12月20日
5つ星のうち5の評価

I ordered my tyre on line and was…

I ordered my tyre on line and was delivered to your Woodley depot. The tyre was fixed and I kindly asked your colleague Brandon to check my other tyres. He pumped the ones that needed to be inflated. I must say that this is excellent customer service and care. I will definitely use your services again.

2025年11月26日
5つ星のうち5の評価

Friendly and professional

Great service from the team at Just Tyres. I ordered the wrong ones so they swiftly organised the right ones for me and booked me back in. Fitting was quick and clean. Far better experience than I’d had previously so thank you.

2025年11月19日

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