Kay Tours Mexico レビュー 

Whenever my family and I travel, we always utilize private tours as an acclimation to the city/country/culture we’re visiting, so after 20+ tours around the world, we are quite experienced in the different levels of service. From the moment I contacted Kay about creating a 2-day tour for us until Santiago dropped us off at the end of our second tour, we walked away 110% happy!!! For us, Kay Tours is now the GOLD STANDARD by which we will compare our future private tour experiences.

Don’t hesitate one second to book your Mexican adventure with them! It’s worth every penny you spend :)

Description, followed by Tips, of our A+ experience...

Day 1 Tour - Chichen Itza, Selva Maya cenote and Valladolid. The day started at 6:40am with Martin (guide) and Carlos (driver). We were thoroughly impressed with the van cleanliness and accommodations - pillow & blanket for each passenger, snacks, fruit, drinks and a yummy breakfast sandwich (created by Santiago early that morning) - which made the 2hr drive to Chichen Itza relaxing. Martin outlined the day for us so we knew what to expect. Martin’s depth of historical knowledge was impressive. He was patient, answered any and all questions and allowed us to go at our own pace throughout the day so we felt like we were seeing all that we wanted. After a short drive to the Selva Maya cenote, we swam and played in the pristine green water. Martin stayed around snapping pictures of us jumping off the ledge and swimming. Only steps away from the cenote is a rustic restaurant set in an old church where a large lunch buffet offered many Mexican delicacies. Save room for the flan - it’s a slice of heaven!! The last stop of the day was the town of Valladolid where we visited the art of the Mayor’s palace and shopped along the town square. We arrived back at the hotel by 5pm tired but completely satisfied by the days events.

Day 2 Tour - Muyil ruins, river float, 5 cenotes, zip-lining. We were warmly greeted at 7am by Santiago (guide) and Jimmy (driver). The van was fully stocked again with the same amenities as Day 1 however the drive wasn’t nearly as long. Santiago was amazing from start to finish - personable, engaging, witty, adventurous and passionate about his job, the area, nature, photography and getting to know you, his guests for the day. His zest for life is infectious. We first arrived at a lagoon. We donned wet suits and life jackets then boated about 10 minutes to a small river. We jumped into the clear turquoise water and floated with the current and snorkeled amongst the mangroves. It was an amazing start to the day! After 30 min we came ashore and walked along a wooden planked walkway for about 10 min back to the boats. Another boat ride back through the lagoon and dropped off to walk along a path through the woods to the ruins. It felt like an Indiana Jones adventure. The ruins were special - different than Chichen Itza - because there were many examples of authentic Mayan architecture. After the tour and history of the Muyil ruins, we ventured north towards the cenote park. However with our stomachs growling, Santiago made a quick detour in Tulum to eat a couple of tacos at this quaint roadside cafe - yummy!! The cenote park was simply awesome. Zip lining over cenotes and the trees. Rappelling into and snorkeling amongst the massive stalactites and stalagmites in a closed cenote. Swimming in 2 open cenotes with the wildlife. The last cenote was “dry” - we walked along its cavernous walls and thick tree roots descending from above. Our final stop of the day was lunch at a small beachside restaurant, Lunita. The rain that began to fall as we started the meal couldn’t put a damper on the perfectly perfect day we had with Santiago. We arrived back at the hotel at 5:30 completely exhausted but energized as we recounted the adventures of the day.

TIPS:
Chichen Itza Tour -
1. Wear swimsuit under clothing at start of the day and tennis shoes for walking around Chichen Itza.
2. Bring $1 bills for tipping workers at cenote.
3. Bring a pair of flip flops to wear when walking down stairs to cenote. Water shoes not necessary.
4. After swimming you will be given opportunity to change out of you suit into dry clothes. Bring underwear.

Muyil Ruins & Cenotes Tour -
1. Eat breakfast before going.
2. Wear shoes you can get wet and can walk in for a greater distance for the floating and ruins part of the trip.
3. Definitely put on bug spray before walking in the woods to ruins.
4. After swimming you will be given opportunity to change out of you suit into dry clothes. Bring underwear.

Both Martin and Santiago snapped pictures throughout the day. They will later send you a link to an album of your day’s pictures FOR FREE! Santiago is a skilled photographer and did a lot of “paparazzi” (impromptu) photo taking vs the posed group shots. This added service was a real plus because it allowed us all to enjoy the day without worrying about pulling out our cameras.

We had a fantastic tour with Kay tours
So professional from the start
Our van arrived at 630 and was very comfortable with drinks etc and blankets
Martin our guide was amazing -he was so informative that even 14 and 16 year old girls were so interested -a real gentleman -he took so many photos !
Our tour took us to chithen itza ,cenotes,and Valladolid
What an amazing tour -everything so so well organised -we missed the big crowds-especially being a busy holiday period and were first in the cenotes for our dip in the water -finished off with a fabulous Mexican lunch
We can’t wair to go back to Mexico again and we will be first to book with Kay tours
So professional and a private tour is the best -
Many thanks for all the photos and memories

I cannot express in words the experience we had with Kay Tours....is was AMAZING! There are MANY things to say about Kay Tours...Dependable, friendly, great English, always felt safe, FUN, relaxing, knowledgeable, clean, enthusiastic, courteous, educated and MUCH MUCH MORE! The best part about our tour is Juan taking pictures. LITERALLY, had our own photographer. It was so great because I was able to enjoy and be in the moment rather than fumbling with my phone, while trying to capture the moment! I would 100% recommend Kay Tours! Thanks again for such a AMAZING experience!
Suzanne & Patrick

This was our second time using Kay Tours. They do not disappoint. We had to change our booked day and modify our tour because of the weather. We went snorkeling and repelling. Simply amazing. We stayed In Cozumel and took the ferry over to meet Santiago for our tour. First time on the ferry but it was not a big deal at all. Definitely added to the adventure. It was just my husband and I on our vacation so the photo album with 100 pictures of our day was definitely appreciated. We also got the added bonus of spending a little time in Playa Del Carmen and shoppingon 5th avenue after our tour. Without a doubt the best day of our vacation. We will be booking with them again for our next trip.

I cannot recommend Kay Tours highly enough.

I do a TON of research before spending money on anything, and decided to check out Kay Tours for our trip to Playa del Carmen after reading some of the reviews. Kay was extremely responsive to any and all questions I had before booking my trip, and we decided on the Coba ruins/cenote swim tour. There were six of us going (four kids plus me and my wife), so I wanted to make sure everything was perfect.

It was BEYOND perfect.

Our guides, Rose and Santiago picked us up at our hotel at 6:20 AM for the 1-1/2 hour ride to Coba to make sure we got there well before the heat set in and the crowds appeared at the ruins. We arrived at the ruins on schedule, met with a Mayan local who gave us incredible insight into the history of everything we saw, and were actually up and down the main Coba temple before anyone else. It was amazing. As we were leaving the ruins, a massive crowd was pouring in - so getting to spend time without fighting other tourists was well worth the booking right there. Rose and Santiago were so ridiculously friendly and awesome to converse with, we felt like they were just part of our own group.

We left the ruins and headed to the gorgeous Chikin-Ha where we donned our snorkeling gear and swam in both a cave cenote and an open cenote. Rose is actually a free-diving expert and it was incredible to watch her dive 40 feet under the water so she could point out specific points of interest. Amazing.

After the cenote swim, we headed out to Akumal Beach and enjoyed an incredible lunch by the ocean. All the while we kept Rose, Santiago and our driver, Juan, right with us. They honestly felt like family and we all enjoyed their company immensely.

We returned to the resort at around 4 PM and had to say our goodbyes. To say we all felt like we were leaving close friends is an understatement. I honestly feel like we made friendships that day, and I can't believe there are many companies where you feel like crying saying goodbye to your guides.

The day was, by far, the greatest day of our week in Playa.

A few days later the link to the photos Santiago took was up. The pictures he captured of our day were incredible and just simply managed to make the entire experience an even better memory.

If your one decision for your trip is to plan an excursion, you would be remiss to choose any other company than Kay Tours for it. It's only been a week since our excursion as I write this, but we all truly miss them and are very thankful for the time spent.

My husband and I returned to Playa del Carmen for another wedding and made it a point to convince the group to go on an excursion with Kay, that's how much we enjoyed our first time with Kay! His operation has grown so much but I'm glad to say that friendly, customer service has not been sacrificed during his growth. Claire and Karen were amazing guides and very attentive to the dynamic of our group. They were able to pace our excursion so that everyone enjoyed their trip and they even had contingency plans in case the weather turned to the worst. If ever I'm back in Playa del Carmen for a third time I will aboslutely book an excursion with them!

Kay organised a full day tour incorporating Coba and Punta Laguna.
Thoroughly professional outfit with responsive communication (email and facebook messenger) who tailor to your requirements rather than offering packages.
Take their recommendation and get up early - to have the temple at Coba to ourselves made it oh-so-special compared to being crawled on by tourists.
You are provided with an amazing guide to escort you throughout your day and local guides at the locations hand-picked to be equally phenomenal to ensure every step is special.
The transport is comfy and they provide more snacks and drinks than you could possibly consume. (Booster seats available).
Something we hadn't been expecting was that our wonderful and informative guide, Claire, would also play Paparazzo and after the trip we received a weblink to over 100 pictures from our day capturing some really special moments - at no extra cost.

Alles unvergessliche Erinnerungen, die wir wieder mit nach Deutschland nehmen.
Das dritte Mal in Playa del Carmen. Auf KayTours konnten wir uns schon immer verlassen und wollten auch dieses Mal kein Risiko eingehen. In unserem Hotel gab es ebenfalls einen Anbieter für Touren auf Yucatan, aber wir wollten nicht mit 28 anderen Leuten in einem Bus von Hotel zu Hotel fahren, bevor wir unser Ziel erreichen.

So saßen wir bei beiden Touren in einem kleinen sauberen Bus und wurden mit Snacks, Obst und Getränken ganz nach unserem Wunsch verwöhnt. Die Zeit verging durch die detaillierten Informationen über unsere Reiseziele wie im Flug.
In Sian Ka'an konnten wir die einmalig schöne Natur bewundern, haben Delfine gesehen und waren in dem türkisfarbenen Wasser baden.
Kay hat uns zum Abschluss in einem Mayadorf in ein kleines Restaurant geführt, welches sich direkt am Wasser befindet. Dort haben wir hervorragend landestypisch gegessen und getrunken ;) .

Punta Laguna, traumhaft schön. Natürlich waren wir vor dem Touristenstrom vor Ort.
Nach unserer Ankunft haben wir einer Zeremonie eines Scharmanen beigewohnt. Es war sehr beeindruckend. Die Maya Zeremonie stellt eine religiöse Aktivität dar, in der die kulturelle Identität und Spiritualität der Maya zum Ausdruck kommt.

Wir sind mit dem Kanu gefahren, in einer geheimnisvollen Cenote geschwommen und geschnorchelt und und ....

Es lohnt sich, eine entspannte Tour mit Kay oder seinen professionell ausgebildeten Mitarbeitern zu unternehmen. Alle haben große Sachkenntnis, sind freundlich und aufmerksam.

Die Ausflüge in verschiedene Restaurants haben uns sehr gefallen. Vom Breakfast über Lunch bis zum Dinner alles sehr mexikanisch und schmackhaft.
Wir kommen wieder. Kay, vielen herzlichen Dank auch für die vielen schönen Bilder, die wir noch erhalten haben. Wir haben uns sehr wohl gefühlt.

Wir schwärmen jetzt, wo wir wieder zu Hause sind, immer noch von den beiden Touren. Wenn man wirklich individuell einige Sehenswürdigkeiten um Playa del Carmen erkunden möchte, dann sollte man auf eine Reise mit KayTours zurückgreifen. Alles war bestens organisiert, pünktliche Abholung, Berücksichtigung individueller Wünsche, sauberer Kleinbus und intakte Ausrüstung zum Schnorcheln, sehr viel wissenswerte Informationen, die auf einer hohen Sachkenntnis beruhen. Wir spürten immer wieder die Liebe zur Natur und die Achtung der hier lebenden Menschen und Tiere. Wir haben Delphine, Schildkröten, Seeadler, Komorane, viele andere Seevögel und Affen aus nächster Nähe gesehen. Wir schnorchelten in einer Cenote, fuhren Kanu, schwebten am Seil über einen See, haben gut gegessen sowie getrunken und konnten sogar noch bei den Mayas Andenken shoppen. Buchung und Bezahlung waren total einfach. Wer die weite Reise nach Mexiko auf sich nimmt, sollte gerade bei einem Ausflug auf die Individualität und nicht auf die etwas höheren Preise schauen. Wir glauben, dass es niemand bereuen wird, hier gebucht zu haben. Das Allerbeste kommt dann am Ende der Tour. Jeder erhält per Mail einen Link zugesandt, um einfach über viele, zusätzlich zu den eigenen, tolle Fotos von der Tour zu verfügen. Das nenne ich Service auf höchstem Niveau. Weiterhin viel Erfolg. Wir kommen wieder.

Aufenthalt März 2017

Fantastic tour, impeccable service and friendly, knowledgable people! What more could you ask for? My family and I had a wonderful time touring Chichen Itza, Ek Balam and Valladolid with Kay and his team. They were awesome! At the end of the day we felt like they were our friends, not just strangers whom we met at 6 am that morning. We saw everything we wanted to see (which was magnificent) before the crowds arrived and at our own pace. Our experience with Kay was definitely first class all the way. The team really cares to give their clients the best experience. We are so impressed that when we return to Playa del Carmen next year, we are definitely going to book another tour with Kay.

Excellent service and wonderful attitude. By fair the best guide you could ask for, dedicated to your happiness and sharing his personal passion for an amazing animal. If you are reading this then go do it, experience of a lifetime.!!!! Check out the pictures and see it for yourself, you will not be disappointed.