Banner for Kecks

Kecks レビュヌ 1,654

•
TrustScore 5段階評䟡の4.5

4.6

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Excellent quality hoodie! Most comfortable jumper I have ever worn. Delivery was quick. Only really brought the jumper because of mashtag but the quality has made me want to check out their other stuf... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Fast delivery.really comfortable tight fitting an no movement while active. Don't see why i would even wear another brand.

5぀星のうち5の評䟡

My son loves kecks he is well into off road bikes follows tommy searl and i appreciate your feedback the qualty of your product is amazing thanks

䌁業が回答したした

5぀星のうち5の評䟡

Excellent designs and the materials are perfect for anybody who’s active. Whether that’s going to the gym, running, doing moto X, enduro or road racing. Only regret is I didn’t buy more than 3 Pa... もっず芋る

䌁業が回答したした

䌁業情報

  1. 䞋着店
  2. アクティブりェア店
  3. 衣料品店

Kecks に぀いお

圓該䌁業による蚘述

About Kecks Ltd

Information written by the company

Kecks banner

At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.

Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.

Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.

Categories

Need help banner

If you have any issues, visit our Help Page to submit a support ticket.

Email: support@kecks.co.uk

Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

1654件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Boxers

The quickness of goods delivered also good quality

2025幎12月15日
Kecks ロゎ

Kecks からの回答

Hi, Thanks a lot for the great feedback

5぀星のうち1の評䟡

Parcel left in the bin

Parcel left in the bin! Which was then taken by the bin collectors. Customer service very slow to respond. My son now has no Christmas pants! I’m returning customer and don’t feel very valued!

2025幎11月28日
Kecks ロゎ

Kecks からの回答

Hi Sarah,

We’re sorry to hear you’re unhappy and understand how disappointing this situation is, especially with it being a Christmas gift.

To clarify the parcel was marked as successfully delivered by Royal Mail and was left by them in a household bin while you were away. This delivery decision was made by Royal Mail, not by us. We were contacted around two weeks after delivery once the issue came to light.

Since then, we’ve been in active email contact with you and are currently raising this with Royal Mail, including reviewing the travel evidence you’ve provided. Unfortunately, courier investigations do take time and we have to follow their claims process before a final resolution can be confirmed.

We are still working on this and haven’t closed the case. As soon as we receive a response from Royal Mail, we’ll be back in touch directly.

James
Kecks Customer Service Team

5぀星のうち5の評䟡
Kecks ロゎ

Kecks からの回答

Hi,

Thanks a lot for the great feedback. Really pleased to hear you’re happy with the quality, delivery speed and packaging. That’s exactly what we aim for.

Appreciate the support and hope to see you back again soon.

James
Kecks Customer Service Team

5぀星のうち5の評䟡

Mashtag merchandise brought

Mashtag merchandise brought, came very quick and really good quality. Will be buying again

2025幎12月9日
Kecks ロゎ

Kecks からの回答

Hi,

Thanks so much for taking the time to leave a review. Great to hear you’re happy with the Mashtag merch and that it landed with you quickly. We put a lot into the quality, so it’s good to know it shows.

Appreciate the support and we’ll be here when you’re ready for the next one.

James
Kecks Customer Service Team

5぀星のうち5の評䟡

This is the 1st time I have ordered


This is the 1st time I have ordered from this company but it was recommended to me and I have to say very good service and good quality products

2025幎12月10日
Kecks ロゎ

Kecks からの回答

Hi, thanks so much for giving us a try and for the kind words. We really appreciate the recommendation and are glad to hear you’re happy with both the service and the quality. Hopefully the first of many orders with us.

Thanks again for taking the time to leave a review.

James
Kecks Customer Service Team

5぀星のうち5の評䟡

Great product,good quality

Great product,good quality, super fast delivery, let's get straight into

2025幎12月9日
Kecks ロゎ

Kecks からの回答

Thanks for the great feedback. Really glad to hear you’re happy with the quality and delivery, we appreciate you taking the time to leave a review.

James
Kecks Customer Service Team

5぀星のうち5の評䟡

Ordered a hoody from the mashtag shop


Ordered a hoody from the mashtag shop and I’m so happy with the quality. The embroidery is first class and the hoody is so thick and warm. Very happy

2025幎12月9日
Kecks ロゎ

Kecks からの回答

Thanks for the great feedback. Really glad to hear you’re happy, we appreciate you taking the time to leave a review.

James
Kecks Customer Service Team

5぀星のうち5の評䟡

Fast delivery

Fast delivery, quality product . I purchased socks for my son .
Great customer service

2025幎11月24日
Kecks ロゎ

Kecks からの回答

Thanks for the great feedback. Really glad to hear you’re happy, we appreciate you taking the time to leave a review.

James
Kecks Customer Service Team

5぀星のうち5の評䟡

Excellent communication with Kecks

Excellent communication with Kecks, always top quality garments, very good prices.

2025幎12月10日
Kecks ロゎ

Kecks からの回答

Thanks for the great feedback. Really glad to hear you’re happy, we appreciate you taking the time to leave a review.

James
Kecks Customer Service Team

5぀星のうち1の評䟡

I paid for next day delivery but still


I paid for next day delivery but still have not received my package and it’s been nearly a week

2025幎12月10日
Kecks ロゎ

Kecks からの回答

Hi,

Thanks for your review. Just to clarify, this order was placed on 9th December at 9pm with Tracked 48 delivery, not next day. It was dispatched on the 10th and delivered on the 13th, exactly in line with the service selected.

The tracking link was emailed to the email address used at checkout and shows the full delivery timeline.

If there’s anything else you’re unsure about, feel free to reach out to us directly and we’ll happily help.

James
Kecks Customer Service Team

5぀星のうち5の評䟡

Mashtag Merch

From ordering to delivery it was a quick process

2025幎12月9日
Kecks ロゎ

Kecks からの回答

Thanks for the great feedback. Really glad to hear you’re happy, we appreciate you taking the time to leave a review.

James
Kecks Customer Service Team

5぀星のうち5の評䟡

I ordered the wrong size Mashtag Merch


I ordered the wrong size Mashtag Merch ,and emailed them to see if I could change the order ,they replied straight away sorted out my problem,and it was 7 am ,wasn’t even expecting a reply ,to be honest at that time ,but I received first class treatment,my Mashtag Hoodie arrived a few days later ,the quality is outstanding.best material I’ve ever seen ,and brilliant,embroidery,not some cheap rubbish ,I had to order the t shirt too ,that was just as great quality,so all in all ,top service and top quality goods .Thankyou

2025幎12月9日
Kecks ロゎ

Kecks からの回答

Thanks for the great feedback. Really glad to hear you’re happy, we appreciate you taking the time to leave a review.

James
Kecks Customer Service Team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報