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KEENS Belfast - KEENS Belfast レビュー 

222
•
TrustScore 5段階評価の5

4.9

186 Albertbridge Road, BT5 4GS Belfast, Antrim, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... もっと見る

企業が回答しました

5つ星のうち5の評価

Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... もっと見る

企業が回答しました

5つ星のうち5の評価

Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.

5つ星のうち5の評価

A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... もっと見る


企業情報

  1. 家具店
  2. ・
  3. ソファー専門店
  4. マットレス専門店
  5. リビングルーム用家具の店
  6. 家具の付属品
  7. 寝室家具店

当該企業による記述

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


連絡先

  • 186 Albertbridge Road, BT5 4GS, Belfast, Antrim, 英国

  • 02890453310

4.9

優良

TrustScore 5段階評価の5

222件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(222)

過去12か月のレビュー数: 347件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Nice experience in shop

Nice experience in shop, very nice shop to walk through, also helped very much by sales person think his name was mark l. Very helpfull and friendly to talk too. Overall great experience

2026年8月24日
5つ星のうち5の評価

We wanted a replacement to our chinese…

We wanted a replacement to our chinese stone figure (after we broke our previous one)
We were pleased to find KEENS stocked them and quickly ordered one online.
The price was great, it was packed well, it had tracking and was delivered after a few days. Would recommend this company.

2026年8月24日
5つ星のうち5の評価

Great store

Great store, lovely items for sale and very good customer service.

2026年7月3日
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Audrey, thank you for the great comments. I think it covers everything we aim to deliver for our valued customers, we are delighted with your kind words.

5つ星のうち5の評価

We recently bought an Orla Kiely chair…

We recently bought an Orla Kiely chair and stool from Keens. The manufacturer made a mistake and didn’t send feet for stool initially but Keens got on to them immediately and issue resolved very quickly. Staff are always so nice and customer care just excellent -they’re lending me the shops swatch folder to help me choose paint etc ! Would definitely recommend them .

2026年6月22日
自発的なレビュー
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Thank you for the review and recommendation!

We are so happy that you found our customer care to be excellent. We value all our customers and love to ensure that we offer great service from the first visit to the showroom right through to delivery and all the interactions in between!

Occasionally circumstances that are beyond our control occur and when this is the case we want to find the correct resolve as quickly as possible and we are delighted this was your experience recently.

5つ星のうち5の評価

What a lovely store now .Looks great…

What a lovely store now .Looks great and to many nice things .Lovely staff and very helpful .

2026年5月23日
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Marc, thank you for your kind words it is lovely to receive such great feedback. Enjoy your new items and we look forward to your next visit.

5つ星のうち2の評価

Poor service, non existant stock

I ordered a mattress online that was described as on offer but limited in supply, their system took the order and sent me an invoice to pay for it. This all took place on a Saturday afternoon, I contacted the company to try to pay but was told to ring on Monday (today) after several attempts to contact them I was told there was no stock, they had already sold out on the previous Thursday, also they informed me they did not deliver to Mainland UK, which was not was stated on the website. So, poor stock control and misleading delivery information
UPDATE. This company is still advertising this on Google shopping

2026年6月20日
自発的なレビュー
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Michael, thank you for your review. We are sorry to hear about your recent experience with KEENS, Belfast online ordering service.

We totally understand the frustration regarding the situation with the mattress availability along with the delivery information displayed on our website.

We are currently reviewing the website and our processes to ensure that the stock availability and delivery areas are clearly defined.

We would like to apologise for the inconvenience and disappointment caused. The feedback you have provided will help as we continue to develop and grow our online service with the aim to deliver the excellent customer experience we are consistently being praised for in our Showroom.

5つ星のうち5の評価

Very professional team .

Very professional team .
Picked a bespoke chair, ordered and delivered without any issues from in house team to the delivery team.
And just love my chair, a beauty and comfy.
Highly recommend Keens!

2026年5月20日
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Margaret, thank you for your great review. We have such a huge range of bespoke options to choose from and we are delighted you would highly recommend us thats the best form of promotion!

5つ星のうち5の評価

My purchase was delivered on time and I…

My purchase was delivered on time and I was kept well informed about delivery time etc. Good service from start to finish. Many thanks.

2026年6月15日
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Maria, we are delighted you had such a good experience with us. We pride ourselves on offering the best service we can for our valued customers. Thank you

5つ星のうち5の評価

Very happy with my recent purchase from…

Very happy with my recent purchase from Keens. Everything was just smooth from initial order right through to delivery. Will definitely be back and have recommended to others.

2026年3月9日
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Cecilia, thank you so much for your kind words. It is always lovely when customers take the time to share their experience with KEENS, Belfast. We will look forward to your next visit.

5つ星のうち5の評価

Good all round service

Good all round service. Sofa delivered on time. Great staff and very helpful

2026年6月3日
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Terry, great review thank you! We hope you see you again at KEENS, Belfast

5つ星のうち5の評価

Exceptional experience

We have bought a number of pieces of furniture from Keens and have been very impressed with our experience. There is an excellent range of products available and if like us you need advice, Paul and the team were superb in understanding what we wanted to achieve. The high level of service does not stop with the sales team, communication about the delivery and the delivery and installation itself were first class. Overall Keens offer an exceptional service.

2026年6月3日
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Thank you so much for your lovely review and for choosing KEENS, Belfast again we appreciate it greatly. It is lovely when the whole team is mentioned in such a great manner. We will look forward to welcoming you back in the future!

5つ星のうち5の評価

Knowledgable and friendly staff

The staff are friendly and knowledgeable. The product arrived exactly on time and I was contacted by phone to let me know and arrange a time that suited me for delivery at no extra charge. I was contacted after delivery to check I was happy with the product and give advice on how to care and protect the table.

2026年4月29日
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Toni-Leigh, thank you for the fantastic review! We are delighted that you found our staff not only knowledgeable but friendly as they all love helping their customers in making choices. We have a great team from the Showroom to the delivery operation. Thank you again and we look forward to your next visit to KEENS, Showroom

5つ星のうち5の評価

Excellent customer service from start…

Excellent customer service from start to finish. First time purchasing from Keens and I would definitely recommend. Sofa was delivered on time and the team took so much care and attention in my home.

2026年5月29日
KEENS Belfast - KEENS Belfast ロゴ

KEENS Belfast - KEENS Belfast からの回答

Noleen, thank you for your kind words. We are delighted to hear you had such a good experience with us here at KEENS, Belfast. Enjoy your new sofa and we hope to see you again in the Showroom.

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