Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... もっと見る
企業が回答しました
Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.
A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... もっと見る
企業情報
当該企業による記述
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
連絡先
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, 英国
- 02890453310
4.9
優良
222件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
KEENS Belfast - KEENS Belfast からの回答
Five Stars for great service! Thank you Sam
Very good information at the time of…
Very good information at the time of purchase
Good updates on progress of order
Efficient delivery
Helpful delivery team who left everything in the correct place and removed all packaging
2025年12月18日
KEENS Belfast - KEENS Belfast からの回答
Wilma, thank you so much. It is great to hear KEENS, Belfast, kept you up to date throughout your purchase, and as often mentioned, our delivery guys were great!
KEENS Belfast - KEENS Belfast からの回答
5 Star review! Fantastic, thank you so much, Nigel.
Helpful staff
Helpful staff, good quality items which were available to collect at the designated time and place.
2025年12月16日
KEENS Belfast - KEENS Belfast からの回答
Lovely review, thank you, William! Hope to see you again
Excellent products
Excellent products. Extremely pleasant and knowledgeable staff.
Overall a great shopping experience and follow up .
2025年12月16日
KEENS Belfast - KEENS Belfast からの回答
Ken, what a lovely review. We are delighted that you had such a positive experience with KEENS, Belfast. Our sales team love to help our customers make the right decision when choosing furniture by providing all necessary information on the Brands we have. Thank you
Very helpful staff
Very helpful staff, ordering was easy. Excellent communication regarding delivery and the delivery people were lovely.
2025年12月16日
KEENS Belfast - KEENS Belfast からの回答
Aoife, what a nice review! Thank you for taking the time to share your experience with us. Our delivery team are regularly highlighted in a great way in the feedback we receive! Thank you
I can highly recommend Keens
I can highly recommend Keens . The staff in store were extremely helpful without being pushy, very knowledgable and friendly. Delivery was organised and prompt . I was away when sofas were delivered and the delivery driver contacted me by phone , giving me advice on delivery etc . Keens gave customer service nailed , just how it should be !
2025年12月12日
KEENS Belfast - KEENS Belfast からの回答
Eleanor, thank you so much for the lovely feedback on your recent experience at KEENS! We are so glad you enjoyed choosing your new sofas with us and found our team knowledgeable and friendly. The team likes to ensure customers take time to choose what will suit their needs best, whilst being on hand to help with any questions they may have. Thank you!
First class
First class, item ordered online and delivered to my home the following day. Item was exactly as described, well packaged and great communication from the shop.
2025年11月1日
KEENS Belfast - KEENS Belfast からの回答
James, thank you so much for the lovely review! We are so pleased to hear that everything went well with your order and appreciate you sharing your experience with KEENS.
KEENS Belfast - KEENS Belfast からの回答
Fiona 5 Stars! Fantastic, thank you so much
Had a great experience the moment we…
Had a great experience the moment we arrived into Keens. Denise was very helpful and pleasant to deal with, nothing was a problem for her. Was very pleased with our furniture when it arrived. Thanks again. Would definitely buy here again.
2025年12月10日
KEENS Belfast - KEENS Belfast からの回答
Donald and Jackie, thank you for such a lovely review! We are delighted that you had such a great experience with KEENS. It was an absolute pleasure to help you with the choices you made, and everything looks fantastic in your lovely home. The coffee table will just finish the look perfectly! Hope to see you again soon
Delivery of living room suite.
Delivery was very efficient and good respect shown for property.
Well mannered and courteous team.
2025年12月11日
KEENS Belfast - KEENS Belfast からの回答
Paul, thank you for the great review! KEENS delivery team are consistently praised for their respectful and professional approach. We are very proud of all of them! Thank you, and we look forward to seeing you again
Lovely new sofas
Had seen the sofas I liked in a different shop but didn't get any help from staff there. Decided to go keens and saw lots on offer. Ordered the sofas I liked. Nice and easy and got them delivered this week. Great staff in store and a big thanks to Cathy for all her help. Delivery men were great, so pleasant and helpful especially considering they had to take the sofas up 2 flights of stairs without a lift. Thanks so much. Am really happy with sofas.
2025年12月11日
KEENS Belfast - KEENS Belfast からの回答
Thank you for your great review! Cathy will be delighted to receive your feedback as she loves helping our customers find exactly what they are looking for. Once again, our delivery team received such lovely comments …thank you and enjoy your new sofas.
KEENS Belfast - KEENS Belfast からの回答
Elizabeth, thank you for the lovely 5 Star review!
Keen's - Excellent staff and furniture
Denise was very helpful while we were choosing settees for our lounge. She was very patient while we finally chose from Keen's very wide selection. Her advice, particularly on potential colours, was very useful and we didn't feel pushed into making any purchases.
Mandy and Colin McEvoy
2025年12月9日
KEENS Belfast - KEENS Belfast からの回答
Mandy and Colin, what a lovely review, thank you so much! We have a great selection at KEENS, and finalising your choice from the many options available can be difficult! It’s great to hear that Denise was able to help in the process. We will look forward to seeing you in the future.
Friendly and helpful delivery team
2025年12月12日
KEENS Belfast - KEENS Belfast からの回答
5 Stars …Fantastic, thank you, Colin!
Great service
Friendly, unpressured assistance in the salesroom from Brian. Professional, efficient delivery. Only issue was the stainguard pack did not arrive with furniture and was needed in 1st few days.
2025年12月11日
KEENS Belfast - KEENS Belfast からの回答
Simon, thank you! We appreciate you taking the time to review your experience at KEENS. Please accept our apologies with regard to the cleaning kit not arriving with your furniture. We hope to see you again in the future, and thank you for your feedback.
KEENS Belfast - KEENS Belfast からの回答
Billy, thank you for the lovely review. We are so glad you enjoyed your experience with our team at KEENS.
KEENS Belfast - KEENS Belfast からの回答
William, thank you for sharing your recent experience at KEENS! 5 Stars, we are delighted
Highly recommend
The staff on the shop floor were knowledgeable and very friendly and helpful. The process of choosing and buying my table and chairs was made very pleasant and straightforward.
I am delighted with my table and chairs, the table is extremely tbh beautiful and resistant to marks or stains and the chairs are also beautiful and extremely comfortable. I love that they swivel as well. All the staff in Keens, including Ben in the office are very professional and pleasurable to deal with.
2025年7月5日
KEENS Belfast - KEENS Belfast からの回答
Janette, what a smashing review, thank you! The team at KEENS loves to help our customers make the right choice by providing as much information as possible regarding our wide range of options. We are delighted you are enjoying your new Smart table it is a great choice for any home.
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