Took 20 minutes to get through to the service department. A further 10 minutes to get through to sales, to then wait again for the service department to wake up. Only to be told that they have no spac... ãã£ãšèŠã
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Terrible experience. Lost all digital display on my Fiesta. Showed photos of blank display to âtechnicianââŠhe said âwhat am I supposed to be looking at â I replied ⊠itâs a Ford âŠthis is a Ford main d... ãã£ãšèŠã
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Senior Sales Executive Jon House was so helpful without pressurising us when we purchased a Ford Fiesta recently . Meticulously went through documents/ paperwork/and explained features of the car in g... ãã£ãšèŠã
The car was poorly prepared and areas I had pointed out prior to collection where not rectified as promised when I arrived to collect the car. Furthermore the dealership have not fixed these issues an... ãã£ãšèŠã
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Welcome to Keith Motors, Established in 1951, Family run, Approved Ford Dealership of New & Used Cars with locations in Dorset & Hampshire. Pay us a visit today!
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Lyndhurst Road, BH23 4SB, Christchurch, è±åœ
- 01425271371
- contact@keithmotors.com
- keithmotors.com
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Positive buying experience
Having just read the review entitled Covid 19 this could have been word for word our review, We bought the same car through Sam Lawton in February and and had delays in receiving it due to the Covid outbreak; finally getting possession of it in June.
I cannot fault the service we received from Sam, who is both a credit and asset to Keith motors. I absolutely love the Puma, itâs a fun little car to drive and handles fantastically.
2020幎7æ22æ¥
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Very thorough and fair
Very thorough and fair. Have purchased several cars from Keith Motors, shame the Ringwood branch is now only commercial vehicles though, Ringwood is my home town and very convenient to Keith Motors Ringwood.
2020幎7æ22æ¥
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COVID19 (2020)
I ordered my car New car in February 2020, due to this unprecedented times of COVID19 delayed the car, I eventually collected my New Ford Puma on have 13th June 2020. During these months I was kept informed by your salesman Sam Lawton, on how things were progressing. He explained on what Keith Motors were trying to put in place to be able to operate when lockdown was beginning to ease. This why I rated 5 stars. Myself and my wife have dealt with K. M before as we purchase a Ford Fiesta and have always said that the after sales and care shown by your good selves. We are very please with the Puma, handling on the roads a good, comfortable etc. Thank you once again for helping me to purchase the right car.
Kind regards
Terry. Ballett. ðð
2020幎7æ22æ¥
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Very helpful staff
2020幎7æ22æ¥
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Keith Motors ããã®åç
Hi Ramin,
Thank you for your 5 Star Review! We are delighted to hear you found our staff very helpful! We strive to deliver the best and most helpful customer experience possible, so this is fantastic to hear!
If you need any further assistance or have any questions please do not hesitate to get in contact!
Great service and great prices with Keith motors Christchurch
Great service and great prices
2020幎7æ22æ¥
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Keith Motors ããã®åç
Hi Andrew,
Thank you for your 5 Star Review! We are delighted to hear you received great service and your feel our cars are priced well!
We look forward to welcoming you back on your next visit to us, and if you have any further questions please do not hesitate to get in contact.
Great service
2020幎7æ22æ¥
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Keith Motors ããã®åç
Hi Phyllis, Thank you for your 5 Star Review! We are delighted to hear we provided you with great service when purchasing your New Car! We look forward to welcoming you in the not so distant future!
My experience purchasing my lease carâŠ
My experience purchasing my lease car was a excellent experience with great customer service with very friendly team. I couldn't be more happier. Thankyou very much.
2020幎7æ22æ¥
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Keith Motors ããã®åç
Hi Deborah, Thank you for your 5 Star Review! We are delighted to hear you received an excellent experience with great customer service and we were able to assist with your purchase of a lease car! Thank you once again and we look forward to welcoming you again soon!
Fantastic customer service
Fantastic customer service. The friendly and personalised approach means that I will always go back to Keith Motors to get a new car.
2020幎7æ22æ¥
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Keith Motors ããã®åç
Hi Laura, Thank you for your 5 Star Review! We are delighted to hear you received fantastic customer service and we provided you with a friendly and personalised journey when purchasing your New Car! We look forward to welcoming you again soon!
Super Customer Service
My father in law was getting in a pickle about buying a car. I went in to chat with Justin and I have to say that he was excellent. He couldn't have been more helpful. I have absolutely no hesitation in recommending Keith Motors.
2020幎7æ13æ¥
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Keith Motors ããã®åç
Hi Stephen, Thank you for your 5 Star Review! We are delighted to hear Justin was able to help you and your father and provided excellent service. It is a pleasure to assist customers like yourself and thank you once again for recommending Keith Motors.
Excellent customer service
Excellent assistance in helping to choose and purchase my new Ford Ecosport.
2020幎1æ18æ¥
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Keith Motors ããã®åç
Hi Kevin, Thank you for your 5 Star Review! We are delighted to hear you received excellent assistance in helping you choose and purchase your New EcoSport! We hope you are enjoying your New Car; you know where we are if you need anything!
I've been dealing with Keith Motors nowâŠ
I've been dealing with Keith Motors now for a number of years and have purchased three cars from them over this time. The salesman Kai Mann has always been very helpful and courteous, including making myself and my wife rather nice coffees on our visits. I would recommend Keith Motors highly to anyone looking at purchasing a new vehicle.
2020幎1æ18æ¥
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Keith Motors ããã®åç
Hi Jeremy, Thank you for your 5 Star Review! We are delighted to hear you have been dealing with us for numerous years and this is your third car from us! We're glad to hear Kai was very helpful and courteous and always offers hot beverages when you visit us. Thank you for your recommendation it is greatly appreciated!
Great experience
Lovely staff, made me feel comfortable that I had made the right decision. Informed and offered me all options for my car without being pushy. Thank you!!
2020幎1æ18æ¥
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Keith Motors ããã®åç
Hi Onyx, Thank you for your 5 Star Review! We are delighted to hear our lovely staff made you feel comfortable in choosing the right car for you. We hope you are enjoying your New Car!
David Hastings
David Hastings
David took time to explain the features and controls of the new car and do the paperwork.
First class Job.
2020幎1æ16æ¥
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Keith Motors ããã®åç
Hi Christine, Thank you for your 5 Star Review! We are glad to hear David took his time to explain the features and controls of your New Car and took time to go through the paperwork with you.
Great experience
Friendly and professional service made the whole experience really easy. Thank you Keith Motors I would definitely recommend you to others.
2020幎1æ16æ¥
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Keith Motors ããã®åç
Hi Valerie, Thank you for your 5 Star Review! We are delighted to hear you received friendly & professional service, which made the experience easy. Thank you for recommending us to others!
Couldn't recommend them enough!
My husband and I really enjoyed our experience at Keith Motors. We were listened to so well and they worked really hard on getting the perfect car for us and a good price. They were so honest and we feel like we can trust them 100%. Our salesman was just wonderful and made us feel at home.
A wonderful place and we will always come back.
We were recommended by a relative and we are now telling everyone to go to Keith Motors.
2020幎1æ16æ¥
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Keith Motors ããã®åç
Hi Amy, Thank you for your 5 Star Review! We are delighted to hear you really enjoyed your experience at Keith Motors. We take pride in being honest and helpful and we're glad we could find you the perfect car at the perfect price! Thank you for your recommendation to friends and family, we will pass your kind comments onto the sales team. We hope to see you again in the future, we hope you enjoy your New Car!
My three car experience with Kieth Motors
I have stayed with Kieth motors and am enjoying our third car. The whole experience has been superb. This is mostly down to the staff and in particular Jon House. He has been faultless and so kind explaining all to us oldies.
2020幎1æ16æ¥
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Keith Motors ããã®åç
Hi David, Thank you for your 5 Star Review! We are delighted to hear your whole experience was superb, and you are now on your third car with us! It is great to hear our staff were kind and helpful, we will pass your kind comments onto Jon. We hope to continue your 5 Star Experience on your next visit!
Fantastic service everything explainedâŠ
Fantastic service everything explained in detail very easy transition
2020幎1æ16æ¥
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Keith Motors ããã®åç
Hi Val, Thank you for your 5 Star Review! We are glad to hear you received fantastic service, everything was explained to you in detail and you had a very easy transaction. We hope we can continue your 5 star experience on your next visit!
I have been a customer of the VerwoodâŠ
I have been a customer of the Verwood garage for more than 20 years. Customer service is excellent.
2020幎1æ15æ¥
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Keith Motors ããã®åç
Hi Mrs B, Thank you for your 5 Star Review! We are delighted to hear you have been one of our Loyal Customers for over 20 Years! We are glad you find our service excellent and we cannot wait to welcome you on your next visit!
Great salesman
The salesman was really helpful and not pushy a refreshing change.
2019幎12æ23æ¥
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Keith Motors ããã®åç
Hi Janet, Thank you for your 5 Star Review! We are delighted to hear you found our staff helpful and felt our salesmen are not pushy! We like to find the right car for the right person! We hope to see you again soon!
Friendly and informative
2019幎12æ18æ¥
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Keith Motors ããã®åç
Hi Claire, Thank you for your 5 Star Review! We are delighted to hear you found your experience at Keith Motors friendly and informative. If you do have any further questions please do not hesitate to contact us, where a member of the team will be able to assist further.
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