We have loved Kenco Instant for as long as can remember, using two large jars a month as a family. Unfortunately, with no prior warning its taste and consistency profile has completely changed and not... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Kenco Rich following its recent formula overhaul is nowhere as good. The powdery content is noticeable not only to the tongue but leave a sludge like deposit in the mug. I suggest they look at what h... もっと見る
I can accept thr shrinkflation with the 200g jar being replaced by a 190g jar at the same price, however, the powdery residue is disgusting and totally destroys the pleasure of drinking this brand. I... もっと見る
There was a noticeable change recently in the taste of our regular coffee of choice, Kenco rich. There is a bitterness to the coffee and a heavy sludge in the bottom of the cup. I switched to Kenco Go... もっと見る
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Me and my wife have drank kenco coffee…
Me and my wife have drank kenco coffee for decades and will now be changing brands as the new recipe is horrible it was a massive mistake by kenco if there idea was to attract ground coffee drinkers because the reason most people buy kenco is the fact that it was 100 percent dissolvable the new recipe is a real turn off for us and ground coffee drinkers are highly likely to stick to ground coffee so it was a pointless exercise which is going to loose kenco a lot of loyal customers 😰😕🫤☹️
I have just googled Kenco Rich coffee…
I have just googled Kenco Rich coffee as my latest cups have not tasted the same. I have discovered that the recipe has changed. The new recipe is awful, very bitter with a nasty aftertaste, and sludge at the bottom. We have drunk Kenco Rich coffee for over 10 years but will now find another brand, reluctantly.
I note that there are many similar reviews and hope that Kenco will take notice and revert back.
This "revamp" is a disaster
This "revamp" is a disaster - We have been enjoying Kenco red for the past 10 years or so and it's now undrinkable. Bitter, leaves a scum on the side of the cup and the sludge at the bottom is gross. Won't be buying again....
Why would you spoil something that was…
Why would you spoil something that was excellent I'm changing brands now as the new kenc smooth is terrible .
When you think something is wrong
When you think something is wrong, generally something is wrong, that being the new style of Kenco smooth, I thought it was my taste buds failing me , but after buying another jar, all's confirmed, it's really lacking in all departments of it's predecessor, it's now got a bitter taste, leaving a unpleasant aftertaste and doesn't dissolve well leaving a residue at the bottom of the cup. Time for a change of brand for me.
After years of Kenco Rich being our…
After years of Kenco Rich being our family favourite- we have gone in search of a new brand. Very disappointed at the changes - much too bitter, doesn’t dissolve as before and also smaller quantity in the jar - why fix what wasn’t broken 😞
Kenco have ruined their Really Rich…
Kenco have ruined their Really Rich Brand. My family have been purchasing this brand for years and when I bought the new red top everyone asked “have you changed the coffee”.
It is awful, cheap tasting, bitter, doesn’t blend, leaves a terrible aftertaste taste. JDE you’ve ruined a premium instant coffee.
So disappointing, my son calls it shittification I totally agree and will not be buying this ever again!
They changed the recipe.
Like others, having found Kenco Smooth now tastes bitter and leaves a sludge at the bottom of the cup I complained to Douwe Egberts the owners of the Kenco brand. Their reply is that, contrary to previous statements that they "had no changed the recipe", they have. They now add 10% ground bean to their product. A kind of 'filler' to reduce the cost of production. Am now seeking an alternative brand to enjoy.
Kenko what have you done?
Kenko what have you done?
Taste has gone to the dogs but the sludge at the bottom.
No thanks Kenko 👋
Dour Egberts. As dour as they come.
I only bought kenco. Not no more! New jar! Wow says I, why have they spent 10s of 000s of pounds on designing and producing a new jar? Is it more aesthetic? Possibly. Is it easier to open? I doubt it. Then it has to be because they put less in the new jar! WINNER!! That's right, 10 grams they've stolen off of us. If you can spend that kind of money on a jar there must be a reason besides that surely? No. Theft. Pure and simple. Shrinkflation as it's coined. So Douwe egberts are as big as crooks can get. And the recipe change? Back to grinding beans for me. Big business showing exactly what they think of their customers. F all.
Gutted 😞
Gutted 😞. Bought my usual decaf Kenco but seriously thought there had been an error in labelling! So I bought the standard smooth Kenco to check - that was awful too. No more. Would be interesting to see what other brand disappointed customers are buying instead now to save me hassle of trials !
This new red top rich coffee is poor
We first noticed that we were getting a sludge in the bottom of the cup and it didn’t taste the same then we find out there is less coffee in the jar despite the price being the same . It has baffled me for some time why it was cheaper to buy a jar than a refill packet what is the point of paying more for a paper bag. The price of kenco has been all over the place for years. In shops like bm or Iceland or aldi could be £1.50 a jar cheaper than Asda or Tesco or the local shops.
I don’t care about the jar
I don’t care about the jar. I do care about the change in taste and the added sludge left in the cup. I will not be buying any more of this concoction.
Goodbye Kenco Smooth
What has happened to Kenco Rich instant…
What has happened to Kenco Rich instant coffee? Yuk!
Price hike to £8.35, sneaky reduction in size from 200g to 190g, bitter taste, coffee granules don't dissolve, and there's a dark sludge at the bottom of the cup. Been drinking Kenco for many years but I can't put up with this. Need to look for a new brand.
What have you done Kenco?!
What have you done Kenco?!? Smooth was our go to coffee for sooooo many years. And now it is vile. It doesn’t taste smooth, it doesn’t look smooth and it certainly isn’t smooth with a scum on the top and residue in the bottom. There’s a reason I don’t drink filter coffee and that is because it makes me unwell. We will no longer be buying your product after years and years of being an only Kenco customer. Poor poor decision. And not only have you downgraded your product by adding the rubbish end of filter coffee, you have made it smaller and more expensive. Bye Kenco. Another customer bites the dust.
We used to drink Gold Blend until…
We used to drink Gold Blend until Nestle changed their recipe adding grounds, I then switched to Kenco but now they have ruined their recipe, it's gone from the best freeze dried to some of the worst. Aldi and Lidl sell very good freeze dried Columbian coffee and this is what we will be drinking from now on. I don't think we will even finish this jar of Kenco it's that bad.
Not only have they changed the jar but…
Not only have they changed the jar but also the coffee, been using Kenco Rich for years but it's awful now, doesn't desolve properly & has a gritty taste, won't buy anymore...
Go back to original recipe until then…
Go back to original recipe until then I'll be drinking nescafe gold blend.
Kenco have changed their blend on the Kenco ritch coffee
Kenco have changed their blend on the Kenco Ritch coffee and it’s terrible now.
I have been buying the brand for years because it was so nice but now I cannot drink it as it’s so bad
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








