Kenco レビュー 

I knew something was off but put it down to a bad batch or something. Then I discover they’ve changed it! What an own goal. Will have to find a new brand after decades.

Oh dear Kenco! What have you done!!! If it’s not broken don’t fix it. If this is to save yourself some costs then this is false economy! As I am now looking for a brand change, and by the reviews so are many other customers.

Long term buyer of Kenco Rich blue and I cannot believe they think changing the formula to the disgusting current version is a good marketing idea. Clearly trying to reduce costs/increase profit is the major driver but zero consideration to product quality or customer satisfaction. I am just sad I bought another jar as I thought perhaps I had just hit on a bad batch.

Kenco what have you done to your coffee, as a kenco rich coffee drinker for many years I opened a jar of coffee the other day and thought I'd got the wrong brand, it doesn't dissolve when you put hot water in the cup and the residue at the bottom of the cup is awful. Who ever signed this off as a good cup of coffee needs to find new employment.

Phoned to complain about new recipe Kenco Smooth coffee. The lady that answered the phone was really NOT interested. I will be looking for a new coffee to drink after many years of using the product.

I have been buying and enjoying Kenco Rich coffee for years but the recently launched smaller jar has an awful taste and leaves a ‘sludge’ mark around the top of the mug. Please revert to the previous version and get rid of this terrible stuff!

Had Kenco rich for years, always enjoyed, not any more now looking for a new coffee since they changed the recipe.

Not enjoying the new kenco rich at all! Taste is not smooth and leaves all bits not nice

What happened to kenco rich coffee I don’t like slug in my coffee and tastes funny

I have been buying Kenco coffee for years.. always been our go to coffee… no more. The taste has changed so much, it’s horrible and as others have said there is a sludge left in the cup. Bring back the old recipe..

In 1998 I was leading a strategic planning team and during a break a lady made a Coffee which was beautiful; I asked her what it was she said it’s Kenco blue rich and I have been drinking it ever since that day. During my holiday in Malta two weeks ago I started drinking a coffee I had made from from one of my Kenco blue packs which I take with me when on holiday that my wife bought for me ; as I looked into the cup a saw a tide mark and coffee sludge.! I thought It must be this Maltese bottled water.!!’ Sadly I have come home and in our shopping we now have a jar of the same Kenco with a red lid not blue. What an absolute disaster have Kenco gone mad the same sludge and tide mark around the cup and it’s tastes awful. Whatever clown sat in the board room and convinced the directors this was a good move needs to be dismissed. I have a simple life and I have two bad habits : Kenco blue rich and Cadbury Dairy milk and I have lost one of them: Help!

Always had Kenco Rich and enjoyed it for many years. Bought the new style jar and it’s awful, watery, tasteless doesn’t dissolve properly and leaves a black residue in the bottom. Shall be switching to a different brand from now on.

I have bought kenco for years, firstly Rappor then Rich blend. I won’t buying it any more due to the changes. It’s really bad, the flavour is completely different and not smooth and the dark sludge at the bottom is absolutely disgusting. Complete waste of money as didn’t keep receipt and ended up binning the rest.

The new 10% added grounds is awful. It's ruined the flavour. It's gone from being the perfect cup of coffee to disgusting. I've been drinking kenco for 20 years and so I need to find a different brand. And I do not like ground coffee!
IF IT AIN'T BROKE, DON'T FIX IT!!

I was a loyal Kenco Really Rich drinker for more than 10 years. 6+ cups a day. I bought a jar of the new recipe and it’s gritty, harsh and bitter. I’ll be searching for an alternative next time I go shopping.

Been drinking Kenco Rich for decades and the taste is now unrecognisable. It clearly has been cheapened and now tastes like smoked sawdust with a dirty residue left in the cup. I reluctantly understand them reducing the jar size to try and con their customers that the price is still the same but the associated marketing spin is shameful. The taste is so bad words fail me, cheap supermarket own budget brands are now superior. I have had to bin the jar rather than risk drinking it, it doesn't even smell like coffee.

I tried the Kenco "Unsweetened Taste" Cappucino for the first time as it had a low sugar content , and was very disappointed. I had heard a lot about Kenco but this is the first time I tried it. The end result was watery, lacked creaminess and lacked the taste of coffee. Overall a bad experience, which resulted in my throwing away the rest of the sachets. Will stick with Nescafe in the future.

Just purchased kenco smooth, my favourite coffee for several years. Unfortunately. I found the new batch to be more bitter with sludgy residue,definitely not what I was expecting or want. I checked Google to see if any changes have been made and yes it seems quite a few and none for the better. Whoever does the testing should be sacked! Now have coffee I dont like and worse, have to try and find another brand instead, which could take ages and a lot of wasted money purchasing coffees I dont enjoy. Kenco should seriously consider a revert back, but Im guessing it's all down to cost savings rather than customer satisfaction.