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Kensington Mortgages レビュヌ 

7,831
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TrustScore 5段階評䟡の4.5

4.6

䜏宅ロヌン融資䌚瀟
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5぀星のうち5の評䟡

Informative and patient advisors. Helped me get on the property ladder 4 years ago and have recently secured me a lower interest rate. Always stay in touch to make sure finances are manageable. Great... もっず芋る

5぀星のうち5の評䟡

Informative advisors and patient. Very thorough with my options and helped me get on the property ladder 4 years ago and now have secured me with a lower interest rate. Faultless service throughout.

5぀星のうち5の評䟡

The Lady i spoke with was exceptionally helpful. She put me at ease, even helped me set up the online portal and went through the user interfaces on the portal explaining where i can send documents to... もっず芋る

5぀星のうち5の評䟡

What an amazing experience! The case was a little bit complicated and there was small tech issues to boot also, some income not pulling through properly, loan little bit wrong from the DIP but Kensing... もっず芋る

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䌁業情報

  1. 䜏宅ロヌン融資䌚瀟

圓該䌁業による蚘述

Kensington is the UK’s leading non-bank specialist mortgage lender; offering a range of residential and buy to let mortgages through a network of mortgage brokers. Our 25 year heritage in specialist mortgages means that we understand better than most that no two people are the same. That’s why we create innovative mortgages with lending criteria that gives us the flexibility to meet the needs of the people the high street doesn’t cater for. We use a combination of data and human insight to look beneath the surface, and unlike mainstream lenders, who all too often rely on what the computer says, we use real people to make our decisions. It’s this ‘’head and heart’’ approach which is the key to what we call the #KensingtonDifference.

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4.6

優良

TrustScore 5段階評䟡の4.5

7831件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

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過去12か月のレビュヌ数: 1,371件

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5぀星のうち5の評䟡

Mortgages

I have different mortgage products with Kensington and as always the service has always been very professional and competitive. Easy to contact someone and discuss when you need support and the lender is always keen to a solution to support customers.

2026幎8月7日
5぀星のうち5の評䟡

Exceptional Customer service

The Lady i spoke with was exceptionally helpful. She put me at ease, even helped me set up the online portal and went through the user interfaces on the portal explaining where i can send documents to etc. She rectified my payment date and made me feel alot better and more in tune with my finances. Thank you

2026幎8月12日
5぀星のうち2の評䟡

Long processing and information asked


Long processing and information asked for in dribs and drabs, gifted deposit from mother of client and uw asking for client birth certificate to prove connection to client but she has remarried and the name is not the same so how does that prove anything?

2026幎8月12日
Kensington Mortgages ロゎ

Kensington Mortgages からの回答

Hi Bita,
Thank you for taking the time to share your feedback and for speaking with us directly. We're sorry to hear that this case did not reflect the level of service you've come to expect from us. Having reviewed the application, we recognise there were opportunities for us to request certain information earlier in the process, which may have helped avoid delays and reduced some of the stress caused.
We value your feedback and appreciate your continued support. Thank you, Kensington.

5぀星のうち4の評䟡

Dealing with Kensington Mortgages was



Dealing with Kensington Mortgages was straightforward for me. Their customer service was very professional and demonstrated good knowledge when handling my inquiries. However, my solicitor found it difficult to access the information, as everything had to be done manually as to using portal. The funds arrived on the day and at the time promised by Kensington Mortgages. Thanks!

2026幎8月2日

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