Keratin Europa レビュー 

Ik koop hier al niet voor de eerste keer. Dit is, kun je wel zeggen, een van de beste winkels in Europa voor haarherstelproducten. Heel erg bedankt dat jullie er zijn.

The best service ever!
The employee is very kind and helpful.
Especially Natalia .
After placing your order, she’s stay in touch to ask if you're happy with the product. The service is excellent!
And the products are amazing! I use Natureza products, and they're all the best I've ever had.
Try the SOS shampoo, conditioner and hair mask. Waaauw ! The hair is gentle soft and feels like a slik.. I am follow in love with it.

Thank you so much keratin Europe for all of this! I’ll keep be your costumer:)

Jaren geleden kampte ik met haaruitval. Sinds de dag dat ik kennis maakte met de producten van keratine europa veranderde mijn leven.
Ik ben trouw aan de producten van de lijn Aqua de Arroz deze lijn heeft mijn haar ten goede doen veranderen.
Mijn haar uitval is gestopt en is veel dikker geworden.
De webshop Keratine europa is zeer betrouwbaar en de klantenservice is erg vriendelijk. Je producten komen op tijd aan.
Geweldige producten.

My product arrived to me damaged and spilled, the only form of contact for customer services on the website is a Gmail email address but all emails sent to that address bounce back

UPDATE 20/01/26
Just to clarify in response to your reply: a WhatsApp message was also sent on the morning of 19/01/26, prior to this review being posted, and this message remains unanswered. This gives the impression that responses to public reviews are being prioritised over existing customer service enquiries.
The product itself was extremely poorly packaged, with no bubble wrap or protective packing material. As a result, the plastic container broke during transit and the contents spilled. What remains in the bottle is unusable due to air exposure.
The name used for this review matches the name and email address used to place the order, so locating my order should not present difficulty. That said, the order details could have been easily confirmed had the WhatsApp message been responded to.
Your website lists email, Instagram and WhatsApp as official customer service contact methods. I attempted two of the three (email and WhatsApp) and received no response via either channel.
Given the condition the product arrived in and the lack of response via your stated customer service channels, I will be requiring a refund. Please advise on how this should be processed.

Perfect, fast shipping (1day)
Good costumer service
Good quality of product
I would definitely recommend it

Een hele fijne online winkel is dit! Ik was al heel lang op zoek naar haarproducten zoals keratine of haar botox en producten die het onderhouden die in brazillie worden gemaakt. Deze winkel heeft het allemaal! Hun service is uitstekend en heel benaderbaar! Je kan met ze whatsappen en je bericht word snel beantwoord met uiterste klantvriendelijkheid! Je pakket word ook snel verzonden! Binnen 1/2 dagen al in huis! Hun product kwaliteit is uitmuntend! Ik raad ze zeker aan vooral als je hoogwaardige producten rechtstreeks vanuit brazillie wilt! Ze zijn zelf gevestigd in nederland dus je hoeft zeker geen zorgen te maken over bezorgdtijd.

I am super happy with the manager Elena who was helping me to organise my parcel with Naturese products to Greece. For me is the most important to keep a contact with the respresentative, while my package is on its way to my hands :! Next important thing it’s a quality. Of course, here - the company have original products. It’s easy to understand if you are using the same brand lot of years.
Warmest regards to the professional team of Keratin Europa !:)) Appreciate much !

Ordered the Marshmallow Keratin mask..like it very much and smells also amazing..the only thing I dislike is the package itself,it's plastic and sometimes it's hard for me to open it or close it especially when my hands are wet while in the shower, would be much better if the package was different

Me encantó vuestra keratina, servicio rápido excelente

The best keratin store in Europa!! Professionals 🔥

From 22 year with them! Thanks for everything. I’m grow with you, because my clients always back!

I buy the products from them for over an year now. Extremely helpful and always answering my messages and questions!! I highly recommend them !!

I would like to express my gratitude to the company "Keratin Europa" for the high level of service and quality products! Keratin, Botox, Hair Restoration- the result exceeded all expectations: my hair became smooth, shiny and well-groomed. I especially liked the professional consultation and fast delivery. I recommend it to everyone who values quality and reliability!

Servizio eccellente, spiegazione chiara e dettagliata. Gentilezza e professionalità alla base di questo brand. Consiglio vivamente Keratin Europa. Prodotti professionali che non danneggiano per niente la struttura del capello. Grazie al tecnico che mi ha seguito step dopo step.💞💞

Alles Top immer !👌
Nach Deutschland wurde immer operativ und qualitativ geschickt !😘
Danke für eure Unterstützung und Mühe 🙏

I have been ordering materials from Keratin Europa for a long time, this is my trusted supplier. Everything is always fast, clear, without delays. Fast delivery, excellent packaging.
I would especially like to note the manager Anna - very pleasant and polite, always in touch, helps with the choice, if necessary, consults on the compositions.
The products are original and high-quality.
Thank you for the stability and excellent service!

Лучшие, всегда очень быстрый ответ и быстрая доставка, всё максимально удобно
❤️❤️❤️

Quería compartir mi experiencia trabajando con Keratin Europa. Llevo tres años trabajando como estilista en España, y desde el principio elegí este proveedor. Hasta ahora nunca he tenido ningún problema con ellos.

Las entregas siempre son rápidas. Normalmente hago mi pedido el lunes y para el fin de semana ya lo tengo en España, lo cual me resulta muy cómodo y me da tranquilidad.

Tienen un catálogo muy amplio, pero siempre me ayudan a encontrar la fórmula más adecuada para cada caso, según la necesidad del cabello.

Además, si en algún momento tengo dudas sobre el uso de algún producto o necesito instrucciones más detalladas, siempre me responden muy rápido y me asesoran con mucha atención. Eso es algo que realmente valoro y me encanta.

Personalmente me encantan las marcas Natureza, Eckoz, Honma Tokyo, Love Potion y Felps.

Por todo esto, para mí son los mejores en España.

Ady @Lakeside served us real good. Supported and explained our choices to us. You can’t but purchase something as long as it’s Ady giving you the tour. Happy happy happy. Thanks for assisting to make a purchase.
Paula

Very happy with Katerina’s advice and service!

It is a pleasure to work with the professionals of the Keratin Europa team. They always select hair products based on the type of my client's hair, they never offer a product just to pass it on. Only for the long term. I appreciate working with them, because the result is now 100% good every time. Which I can't say about other online stores)