We used this service for a deep cleaning before moving into our new house and they did a fabulous job in just 4 hours! Everything was super clean, especially the windows, and the price was also fair.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sonia is lovely, hard working and does a thorough job. Karini is good at following up to see how the clean went and is on hand for any organisional queries etc. Happy with my experience so far
Very reliable and helpful company, who help us with regular cleaning at our home. They have a WhatsApp for direct and clear communication which I like as it provides a record of all our chats. We love... もっと見る
The cleaners of this agency are an absolute godsend! I normally have regular biweekly cleaning done but I have also used them for end of tenancy cleans, deep cleaning and one off cleaning for friends... もっと見る
企業情報
当該企業による記述
We couldn’t talk about KGK Cleaners without talking about our main founder. KGK Cleaners have emerged through a long trajectory of work from one of its main fouder and director Kaka. Her work in the cleaning industry started in a hotel as a chambermaid, she managed to take care of more than 30 rooms in one day due to her great commitment. She was promoted to work in a 5 star hotel in Victoria soon after where she could work more calmly and so devoting herself to the details which was what she liked to do. While working in the hotel industry she did some extra work cleaning offices, houses and commercial shops where she added a lot to her experience. Soon after this she left the 5 star hotel cleaning to start a family with her new husband whom owned a property management business. After this even though she was happy working in the new company she never forgot the cleaning business she always wanted to do. She has since dedicated herself to KGK Cleaners along side with her husband to make this the best cleaning company in the UK and soon other countries. KGK Cleaners is a company where she can dedicate herself doing the best for customers with more innovative ideas and quality service. All KGK Cleaners customers are visited monthly where the quality of the service provided is checked. You are valued as a customer in the first place, Kaka makes sure she makes many of these visits personally where she sees the needs of each customer closely and make sure our highly trained cleaners give their best in each clean as if it were their own home or business.
連絡先
189 HIGH ROAD, E18 2PE, London, 英国
- 7923988333
- contact@kgkcleaners.co.uk
- kgkcleaners.co.uk
4.6
優良
42件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Never used a home cleaner before
Never used a home cleaner before.
Saw a review.
Took a chance.
Glad I did.
And now I am a customer.
Amazing. Service. Contact and staff.
2023年8月22日
自発的なレビュー
Great quality cleaners
Great quality cleaners, and great communication. Pamila has been great for us!
2023年7月20日
自発的なレビュー
Very professional and friendly company
Very professional and friendly company. They did their best to match me with someone I really liked having. They are always available to answer my questions and attend to my requests.
Very pleased with their service
2023年7月10日
自発的なレビュー
Outstanding cleaners and admin team
The cleaners are absolutely excellent and very thorough. Their management and admin team are very responsive and work very flexibly around requests for date changes, cleaning breaks and preference for cleaners. I am so impressed and would recommend this company to anybody.
2023年5月9日
自発的なレビュー
Excellent job
Excellent cleaning! Flat is cleaner than the day I moved in after a deep clean! Karini and her colleague did a great job and I’ll definitely be using them again for regular cleaning services
2023年4月6日
自発的なレビュー
Great company
Great company. Reliable and trustworthy. Always do a lovely job. Highly recommend.
2023年3月30日
自発的なレビュー
Always a great service!
Have used KGK for about a year now for ironing and cleaning. Always a great service, the cleaners are friendly and professional. On my most recent clean, I did not book enough time (my own fault) but the cleaner managed to do my ironing and clean the flat to a good standard with very limited time, which I was super impressed with. Will definitely be booking again! Thank you!
2023年2月23日
自発的なレビュー
Sonia is lovely
Sonia is lovely, hard working and does a thorough job. Karini is good at following up to see how the clean went and is on hand for any organisional queries etc. Happy with my experience so far
2023年2月16日
自発的なレビュー
Good quality good stuff and they do…
Good quality good stuff and they do properly drop. I’m very happy with them I recommend for everybody.
Ciprian
2023年2月3日
自発的なレビュー
Excellent job
Helena did an excellent job cleaning my house. She was very thorough and the place was sparkling when she left.
2022年12月8日
自発的なレビュー
Absolutely Fantastic
Sonia was absolutely amazing. Her cleaning is perfect and everything was shining. Also such a lovely lady. Thanks so much
2022年12月10日
自発的なレビュー
Thank you so much for sending such an…
Thank you so much for sending such an amazing cleaner( I forgot her name). I loved they way she worked with dedication and continuous smile on her face. I am very impressed from the service you have provided. Its been 3rd time I have used this service and will use it again.xxxx
2022年12月8日
自発的なレビュー
Used Kgk Cleaners for an end of tenancy…
Used Kgk Cleaners for an end of tenancy clean. The cleaner done a fantastic job. Highly recommend.
2022年11月14日
自発的なレビュー
Incredible job
Incredible job. Prompt, despite a train strike. Efficient use of time and went above and beyond! Cleanest the kitchen has ever been.
2022年11月10日
自発的なレビュー
Go elsewhere
Unprofessional company and Cleaner was unexperienced could not use basic cleaning equipment would not use again.
2022年10月3日
自発的なレビュー
Kgkcleaners からの回答
Mrs Sima, here at KGK Cleaners we strive to provide the best cleaning service possible. As explained to you over the phone and by email, you wanted the cleaner to do a 7 hours cleaning (as our website suggested) in 4 hours that you actually booked. On top of that upon the cleaner's arrival you instructed her to do things that were actually deep clean instead of the regular cleaning booked. You can clearly see what is a deep clean and what is a regular clean on our website. We sent you an email after the cleaning explaining this to you and saying that we would happily do the deep clean you required but had no response from you. Your complaint that the cleaner didn't know how to use your vacuum cleaner makes no sence. She kindly pointed out to you that she could not use all the accessories of the vacuum cleaner because it wasn't working properly, you even tried to fix it yourself but you couldn't the cleaner then had to use the handheld function to do the vacuuming in order to complete the work. The cleaner is there to clean and for regular cleaning a vaccum cleaner in a good working order plus a mop/bucket must be provided as explained in our terms and conditions. There are many types of vacuum cleaners out there it can happen that a cleaner will have a question to how to use an equipment if you saw that the vaccum cleaner was not being used correctly as you are claiming you could have explained it to the cleaner. You should have more empathy for the cleaners who come to work in your house they are honest and hard working people that are always doing their best to complete the work required.
We are a family business and our aim is always to provide the best service possible to our customers. We have a lot of happy customers whom use ours services again and again whether on a weekly, fortnight or monthly basis.
Kind regards,
Gil Vieira
KGK Cleaners Team
Contact@kgkckeaners.co.uk
www.kgkcleaners.co.uk
Excellent Company - Very High Standard
I’ve been using KGK for a few months now. They are very punctual and do an excellent job :)!! Like nothing is half done - they are very very professional :)!! - I would highly recommend them :)!
2022年8月11日
自発的なレビュー
Excelente service.
2022年6月27日
自発的なレビュー
I have been using this company for 7…
I have been using this company for 7 months now and I am very happy. The cleaning ladies are always punctual and the company is always very present with the customer. They clean my house very well and they love children and pets which is very important to me since I have my little one at home as well as her pets
2022年6月25日
自発的なレビュー
The service is fantastic
The service is fantastic! They’re proper deep clean and very good workers .. I highly recommend them
2022年3月22日
自発的なレビュー
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