Zeer slechte site! Ik wacht nog steeds op “goedkeuring” van mijn rekeningnummer om geld dat ik gewonnen heb over te schrijven. Reeds 2 keer de nodige, rechtsgeldige documenten doorgestuurd en wordt te... もっと見る
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Only been on the site a couple of days and went to make a withdrawal. There’s no record of it in the transaction history under withdrawals and I’m been given to satisfactory answer as to what is goi... もっと見る
Absolutely disgusting won €1500 sent all documents all was approved yet my payout Is apparently stuck in a que that I have to just be patient for 7 days later.... Looking at these other reviews I g... もっと見る
企業が回答しました
After reading the reviews got a bit scared to use this site but after depositing £250 I managed to win over £5000 and after sending documentation and ID proof I received the funds in two days. The 24... もっと見る
企業が回答しました
企業情報
当該企業による記述
King Casino is a fully licensed and regulated online casino, operating under the strict guidelines of the UK Gambling Commission. This means that we meet the highest industry standards for security, fairness, and responsible gaming, giving our players complete confidence when they play with us. We take fairness seriously, ensuring that all our games are regularly tested and independently audited, so you can trust that every spin, deal, and bet is completely random and transparent. Whether you prefer slots, table games, or live casino experiences, you'll find a huge selection of top-quality games from the industry's most trusted providers. At King Casino, we also put player safety first. Our platform is designed with advanced security measures to protect your personal and financial information, and we are fully committed to responsible gambling. We offer a range of tools to help players stay in control, including deposit limits, time-outs, and self-exclusion options. Whether you're a casual player or a seasoned gamer, King Casino delivers a premium online gaming experience with fair play, security, and transparency at its core.
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Walker Road, NE6 2HL, Newcastle Upon Tyne, 英国
- support@kingcasino.com
- kingcasino.com
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If I could give 0 stars I would have!
Further EDIT to their reply- king casino have also had proof and confirmation from my bank that the payment never went in and this is King Casino error! Where has it gone to? I will be taking this further!
EDIT- it's now 01/08/2025 I still have not received my winnings. They just keep thobbing me off! I will be taking this further as it's totally unacceptable!!!
If I could give 0 stars I would have!
Absolute joke of a site. I withdrew £200 I won from free spins that I had built up. I could not withdraw to my card as it was a lost card nor do I use the bank account it was with anymore as it's now been closed.
I chose the wire transfer option with my revolut account for them to email me backs saying they don't wire transfer to Revolut. So how am I supposed to receive my winnings when you won't let me update a new card nor do you wire transfer to my bank?
Get the same crap from live chat, no number to call!
I just want that winnings I have won is that to much to ask?
Will never ever use again!!!!!!!

King Casino からの回答
USED FOR YEARS
USED FOR YEARS! SENT THAT DOCUMENTATION LAST TIME THEY DID THIS! THEY LET YOU DEPOSIT THEN STEAL YOUR WINNINGS!
AVOID!!!!!!!!!!!!
Been playing on this site for a long…
Been playing on this site for a long time now , I have lost thousands playing , really good games however there are a few that seem not to trigger the free spins or Bonus features, so unfortunately I don't see this site as fun any longer the return rates arnt what they say at all , nothing is random here , I ovbs would update my review if I was to win but this week alone I have lost 560 pounds if not more

King Casino からの回答
Played on here for while but my god…
Played on here for while but my god there's a few games that just put this site to shame , squealing riches 2 been impossible to win on , I have just lost well over 500 pound now on this game and it still hasn't triggered the free spins or bonus I'm so disappointed I jo people lose but God that is bad to not have anything back return rates arnt what they say , yes everything says it random but that isn't! In total on this site iv probably lost over 1000 pound , the positives of the site is they do pay out fast if your lucky to get anything , I'm afraid I may have to find other sites to play on and it's a shame as I did use to like king casino

King Casino からの回答
Absolute disgrace
Absolute disgrace. After depositing using direct bank transfer, then winning a decent amount of money, my withdrawal was declined because my withdrawal method had been removed from my options. SO how do i withdraw my winnings. ??? Shambolic to say the least. Despite having live chat, i got no where with my problem. I deposited using direct bank transfer, but the option to withdraw my winnings "Direct Bank Transfer" was not in the menu. I was tolkd to withdraw to one of my 3 cards, but the cards i had registered were lost, hence the direct bank transfer method. So instead of withdrawing my money i ended up gambling it and losing it. Also was told if i closed my account down, my winnings would stay in my account.
Documents were approved after waiting…
1 star) Documents were approved after waiting since July last year. 7 days in since my cash out was approved, I still am yet to receive my pay out. The payment method is SKRILL and is usually instant up to a day, sometimes 2 but now it’s 7 days. I have got my solicitor involved and if this is not sorted very soon, it will be taken to court, and this isn’t the first casino we’ve won a long ongoing battle with court.
Edit: (3 Stars) received my funds today. I don’t understand what took them so long compared to a high end casino like Coral or Betway, but they paid me In the end,

King Casino からの回答
Play 20p once the game stop says you…
Play 20p once the game stop says you have reached your credit limt the charges you treat claim your own deposit one big con
Avoid please from this Gambling…
Avoid please from this Gambling website, deposit easy to pay, declining Withdrawal,absolutely ridiculous, customer service not good not responding.No Star at all

King Casino からの回答
I cannot get hold of anyone on live…
I cannot get hold of anyone on live chat or email I have been trying since the 13 may 2025. My withdrawal is still pending since that date.
Very frustrating. Terrible service.
Wrighting on here as at a lose end trying to contact king casino
Crooks
Why are you blanking my review? Thieves and fraudsters, haven’t paid me all the deposits the said they would after closing my account, I have now started action at a small claims court
my phone ran out of battery and I…
my phone ran out of battery and I hadn't saved my user name! and for the life of me can't remember it! have used the forgotten username button numerous times and emailed, and still no response. I want to access my account as I have funds in there! it says they care! and open 24/7 clearly not! how is it so difficult and if they keep having technical issues as I have seen one the reviews maybe they should shut down and sort them first! very disappointed!
Pending Withdrawals
Pending Withdrawals
If you ever want to be put off by gambling then this is the site for you!! Really wish I had read the reviews on here before I deposited anything. Have nearly 1k in pending withdrawals, all relevant documents sent yet nothing. Get the feeling I’ll be chasing this for a while. Says it’s a trusted U.K. gambling site but I can’t see how if they refuse to pay out. Will keep on chasing and hopefully update this review if I ever get my money.
I can confirm this was now paid in full after contacting them again asking what the hold up is as I have uploaded all my documents payment was made pretty much instantly.
Gambling is meant to be a bit of fun until it isn’t!!

King Casino からの回答
Honestly don’t use these
Honestly don’t use these, you get the bonus and it doesn’t even give you anything!!! I won off them and withdrew it with no problems but now I’ve won again they won’t give me my money saying there’s been a problem! It’s the exact same withdrawal method so how come all of a sudden there’s a problem it’s been over a week now and they’re still telling me to upload documents when I have done numerous times. But they still take your money definitely the worst casino I’ve ever used scam artists
Poor customer service closed the chat…
Poor customer service closed the chat instead of resolving my issues have 6 pending withdrawals none have been paid! every time I speak to some one they just cut the chat of and say it being dealt with. Over £420 owed. Quick enough to take my money but don’t want to pay back
Withdrawing money from your account is impossible
Been waiting over 2 weeks for my withdrawal. Every time I contact customer service they say there are unable to tell me when this will be processed 😡
Won’t stop texting me despite unsubscribing
I’ve unsubscribed in the normal way, emailed the company numerous times and STILL get texts at all hours with links to their dodgy casino.

King Casino からの回答
Won’t give me my withdrawal
Won’t give me my withdrawal. Constantly going around in circles with them uploading documents the ask for and still nothing.

King Casino からの回答
Sjet
the worst and theft on the face, you can't lose like that in any other gambling application

King Casino からの回答
Seems like this site like taking your…
Seems like this site like taking your money but do not like paying out your winnings, customer support impossible to contact, my payout was declined and went back in to my betting account, now seems to be stuck waiting for approval.
UBDATE: still no response from customer service, left this over the weekend and emailed again this morning, seems they are point blank ignoring any contact I make with them.
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