Zeer slechte site! Ik wacht nog steeds op “goedkeuring” van mijn rekeningnummer om geld dat ik gewonnen heb over te schrijven. Reeds 2 keer de nodige, rechtsgeldige documenten doorgestuurd en wordt te... もっと見る
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Only been on the site a couple of days and went to make a withdrawal. There’s no record of it in the transaction history under withdrawals and I’m been given to satisfactory answer as to what is goi... もっと見る
Absolutely disgusting won €1500 sent all documents all was approved yet my payout Is apparently stuck in a que that I have to just be patient for 7 days later.... Looking at these other reviews I g... もっと見る
企業が回答しました
After reading the reviews got a bit scared to use this site but after depositing £250 I managed to win over £5000 and after sending documentation and ID proof I received the funds in two days. The 24... もっと見る
企業が回答しました
企業情報
当該企業による記述
King Casino is a fully licensed and regulated online casino, operating under the strict guidelines of the UK Gambling Commission. This means that we meet the highest industry standards for security, fairness, and responsible gaming, giving our players complete confidence when they play with us. We take fairness seriously, ensuring that all our games are regularly tested and independently audited, so you can trust that every spin, deal, and bet is completely random and transparent. Whether you prefer slots, table games, or live casino experiences, you'll find a huge selection of top-quality games from the industry's most trusted providers. At King Casino, we also put player safety first. Our platform is designed with advanced security measures to protect your personal and financial information, and we are fully committed to responsible gambling. We offer a range of tools to help players stay in control, including deposit limits, time-outs, and self-exclusion options. Whether you're a casual player or a seasoned gamer, King Casino delivers a premium online gaming experience with fair play, security, and transparency at its core.
連絡先
Walker Road, NE6 2HL, Newcastle Upon Tyne, 英国
- support@kingcasino.com
- kingcasino.com
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thieves
Absolutely shocking behaviours, suspended my account & received an email to say all deposits made into account would be processed as a refund! All I have had refunded are 1 x £25 payment and 1 x £23 payment. I’ve deposited over 2K, been emailing for 3 days not one single reply. They are thieves. I have gone to resolve, the police and will be going to the national press .
Still no response to any emails!! Still no more money & no further refunds pending! Beyond fuming with this cowboy company, I’ve now taken further action
2nd edit.
They are now saying they said they’d only refund the deposits not made in my named account. ALL deposits have been made from my girlfriends bank and ALL show on the statement and are linked to my email address via deposit receipt emails.
Thieves and fraudsters I will not qui until I have my money! ALL of it
One month and still waiting for withdrawal
Another day another lie . Still no funds in my account even though clearly in the last reply to my last negative review you told me it's been processed. My bank has zero transactions pending from this company. So another lie yet again which I'm being fed. And now they have decided to stop replying to my emails. I've escalated this complaint to the gambling commission and asked them to review the license and read the ongoing review of customers being scammed by this casino . Disgusting company needs to be shut down

King Casino からの回答
Complete and utter rip off £500 in big…
Complete and utter rip off £500 in big bass bonanza to get four scatters on the reels to only receive £50 absolute f#*king joke
In response to your reply losing money isn’t the problem it’s the getting clearly ripped off that is the features you get do not pay enough for the £2 per spin cost 4 scatters on the reels should not be £50 it’s a joke crap site STAY AWAY!

King Casino からの回答
Been waiting for my withdrawal of 88…
Been waiting for my withdrawal of 88 pound for months and every time I contact the support team it’s the same response they say it’s with the right people and should receive and email once processed but this has been going on for months and months

King Casino からの回答
It's alright for what it is...
I quite like playing on this site, the withdrawals a fast.
The bonuses / free spins don't really reflect the amount you put in,
I played £1000 last month and still got the same bonus if I had have played £100
I don't belive they have a VIP section for regular high spending players with bonuses / offers different from standard players.
It's a good site with a large variety of games for players who like to dip in and out of casino betting.
But for more serious players it would benefit from a vip section

King Casino からの回答
Ripped off last night with my deposit…
Ripped off last night with my deposit spins was ripped off with 30 deposit spins on 3 boom boom banks,must of deposited 50 quid
Same,again tonight but ripped me off with 50 spins on give me gold so go in touch with chat only to be issued with 50 simd on chicken night fever and they weren't there either i literally,deposit all the time shit customer services the whole point in me depositing is,I like to get what I pay for and,receive what I pay for

King Casino からの回答
4% withdrawal fee
4% withdrawal fee, joke selection of games, trash casino do not use

King Casino からの回答
No isues nothing Wow either standard casino site
Iv had about equal wins compared to many other popular casino sites i find the deposit and withdrawals are simple and fast lost more then won but thats often the case regardless did win the extra value fish on big bass Christmas bonanza of the value £800 i have never caught the big fish on any other sites so that gave it a boost for me but may be more the luck given from the game itself not the website played on 🤷 so far overall no issues with this site
Avoid using. They dont give your money.
After 10 days of my withdrawal, they still say there is a technical issue and delay with pay outs.
Total scam.
Never use this casino because you can’t get your winngins transferred.
Thieves!!!
All they ve been doing is to copy and paste the following message for 10 days:
“Unfortunately, due to unforeseen circumstances, the processing time of outstanding payout requests will be delayed. Our relevant department is aware and working on a solution. We will try to process your withdrawal request as soon as possible, but until then we ask for your patience.“

King Casino からの回答
Avoid this casino
I requested a pay out on the 01/04/25 till now I did not get my money live chat is not responding for days when ever I send an email to find out what’s going on no one is telling me anything.
They made me feel like a beggar I have to keep asking for my money their customer service is shocking bad.
I already contacted my solicitor I will take further steps also I keep sending email requesting to speak to a manager I get ignored
It's a pain to get your money out.
My withdrawal request has been pending for a week, and despite repeated attempts to contact customer support, I have received only unsatisfactory explanations. This is unprecedented in my experience with other companies.

King Casino からの回答
They take and take
They take and take, never give back. Will never play here again. Rip offs…

King Casino からの回答
I put a cool off period on my account…
I put a cool off period on my account and now can’t login to provide documents and have no way of contacting them! Please can someone here assist me as I cannot access website? When I email the email support@ , it does not allow to email.

King Casino からの回答
username liamjk80
username liamjk80
I requested a withdrawal weeks ago, have relevant ID and still nothing. The set up seemed so quick and easy and enjoyed playing but Ive lost trust at this point as I’ve never had a problem with any other website…

King Casino からの回答
Takes money when you withdraw
Takes money when you withdraw, ages to get your winnings and constant dead spins with little bonuses!

King Casino からの回答
I'm waiting for my first wardlaw now I…
I'm waiting for my first wardlaw now I give them 5 stars but I see how long I will be waiting for my winning Renia1960
Yeah this casinos RTP needs to be…
Yeah this casinos RTP needs to be checked. I deposited £120, played the slots on 30p per spin, and the highest amount I won all session was 60p. 60……pence. Does that sound normal to anyone? I have been totally
scammed by a scam site. I’ve played on many online casino, and haven’t experienced anywhere this kind of robbery. I’m genuinely astounded. Before they comment below saying something like “we’re sorry to hear you have lost, all results are random” or some absolute bull like that, please do yourself a favour and gamble somewhere else. Anywhere but here. This is not a legitimate site.

King Casino からの回答
I have received all my withdrawals
I have received all my withdrawals. A couple have been slow. Anywhere from 3 hours to one week but customer service has always been responsive and helpful.
I am yet to receive a withdrawal from…
I am yet to receive a withdrawal from over a week ago. I have tried to contact both live chat and email support but are without response. This is beyond a joke!

King Casino からの回答
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