This isnt a nice review. You dickheads tried to charge me twice. Never shipped my order, i sent an email and received no reply. Tried to charge me another £30.
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Just can't understand why I never used you before. Thank you so much for my absolutely amazing pair of yeezy foams in black (I missed out on these). I checked for delivery before ordering, I was k... もっと見る
企業が回答しました
I hadn’t heard of king of kicks until I saw them on the internet. I was actually trying to find a legitimate trustworthy source for my sons trainers! I’m glad I found them. They had the trainers my so... もっと見る
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Returned a pair of trainers on the 13th February which were delivered back on the 15th. Website states easy returns and refunds issued within 14 days. Still no refund and hardly any correspondence. No... もっと見る
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KINGOFKICKSUK (Not King Kicks) について
当該企業による記述

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Didn't receive the trainers
Didn't receive the trainers. Royal mail said they delivered and signed for they wasn't no trainers!!!!!!!! No refund !!!!!!!!

KINGOFKICKSUK (Not King Kicks) からの回答
Response was always delayed came with a…
Response was always delayed came with a silver mark on them couldn’t open link to return but really not impressed with them ! Told all Nike have defects but according to emails I had sent to regarding this mark that was a bad mark and they should have done more to help as a company . Just felt were way overpriced compared to other shops then to arrive like that was gutting

KINGOFKICKSUK (Not King Kicks) からの回答

KINGOFKICKSUK (Not King Kicks) からの回答
I need a refund I’m getting no reply
I need a refund I’m getting no reply
Still no reply until I made a review??

KINGOFKICKSUK (Not King Kicks) からの回答
Fast and quick delivery
Fast and quick delivery, amazing Jordan’s, will buy again from here, recommended to family and friends

KINGOFKICKSUK (Not King Kicks) からの回答
Amazing!
Amazing! Arrived on time, Fast delivery and exactly how I expected it to be. I have recommended them to my friends and family too.

KINGOFKICKSUK (Not King Kicks) からの回答
The trainers I had been sent was very…
The trainers I had been sent was very disheartening. The quality of the trainers almost looked like a dupe. The stitching was very off and the base of the trainers was hardly sowed on properly. I used the online returns portal which was easy to use as I uploaded photos of the trainers too. However it was in the review stage for almost a week where I found myself chasing the company to process a returns label. It’s all sorted and returned now let’s see how long it will take for me to have my money returned. After all the research I did I thought king of kicks would be a good try however it’s been a eye opener I would never order trainers online again I’d rather go in person to kick game or selfridges/Harrods. The only good thing I can say is the delivery time was on point.
UPDATED or shall I say amended. After all of the above I had a phone call from a guy apologising for the trainers I got sent which is fair and thank you for the call - he mentioned the shoes get verified via Nike. The shoe I got sent was not Nike material it was like it was ordered on aliexpress. After telling him this he said he will process a refund. And also added that if I could amend the review I left here. The review I left here was a true reflection of how I felt and was dealt with. This is how you better yourself and company. This doesn’t end here though. I had a further email from LUCY asking if I would like a refund or a replacement. And how she received the trainers I sent back to them. I asked for a full refund not to mention LUCY was also pressing me to amend the review which I deliberately ignored because what am I changing? Why should I lie? I then had to chase my bank for the refund as this refund was taking its sweet time only to get a email today confirming the refund was initiated a whole 8 days later after they confirmed they received the trainers. This is where it gets funny.. this company had the audacity to not refund me the postage fee. Not even for a oh I’m sorry you experienced this blah blah. I basically paid £5.99 for a disservice. And the cheek to ask for me to amend my review like they did me a favor? Dodgy company I will not recommend or buy from here again. Now take my HONEST feedback and work on it. And stop selling fake trainers claiming they’re authentic when they are not!

KINGOFKICKSUK (Not King Kicks) からの回答
Great product
Very fast delivery. ‘Travis’ laces were a nice colour and great quality. Fantastic price, made cheaper by their rewards system. Happy to buy from this company again.

KINGOFKICKSUK (Not King Kicks) からの回答

KINGOFKICKSUK (Not King Kicks) からの回答

KINGOFKICKSUK (Not King Kicks) からの回答
Shipping delay
There was a slight delay in shipping which I have no major issue with, but I thought it would have been helpful if I'd been notified of this prior to placing my order or just afterwards. The customer service team responded quickly when I sent a chaser, however they were a bit defensive when I was only asking a polite question and giving constructive feedback. Honestly this just puts me off re-ordering.

KINGOFKICKSUK (Not King Kicks) からの回答
5***
After a slight hiccup king of kicks dealt with the issue really quickly and professionally. Great customer service will be using again

KINGOFKICKSUK (Not King Kicks) からの回答
I am not good with IT
I am not good with IT, and not very confident buying on line. Managed to complete purchase but struggled with making payment. Item arrived fairly quickly.

KINGOFKICKSUK (Not King Kicks) からの回答
Bought on Sunday and delivered to my…
Bought on Sunday and delivered to my door Tuesday morning

KINGOFKICKSUK (Not King Kicks) からの回答
Arrived quickly & as described
Arrived quickly and exactly as described - thank you, my son is very happy with them

KINGOFKICKSUK (Not King Kicks) からの回答
Order didn’t arrive, but they sent another
Had some problems with royal mail delivery, but the customer services team at KOK sorted it all out, refunded me and sent me another pair of laces.

KINGOFKICKSUK (Not King Kicks) からの回答
Dunks
Very pleased great product fast delivery any queries answered strait away thank you

KINGOFKICKSUK (Not King Kicks) からの回答

KINGOFKICKSUK (Not King Kicks) からの回答
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