Kinore レビュー 81

TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have been with Kinore for over three years now, and I cannot recommend them enough. The service is prompt, professional, and to a very high standard. I've been dealing with Tamar and her team, and t... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a great support from Kinore. We are really happy about their service for our company. Special thanks to Jessica who has always been proactive and professional.

企業が回答しました

5つ星のうち5の評価

Starting as a small business and growing each year, we are pleased to be working with Kinore. The support from their staff has been exceptional. Friendly and efficient staff, alway prepared to go over... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve had a very positive experience with Kinore as my accountants. They have always been professional, knowledgeable, and reliable, giving me confidence that everything is being handled properly a... もっと見る

企業が回答しました

企業情報

  1. 会計士
  2. 会計士事務所
  3. 記帳サービス
  4. 公認会計士(英)
  5. 給与計算サービス
  6. 確定申告書類作成サービス

当該企業による記述

Kinore, previously known as Accountant Online, is an award-winning online chartered accountancy and company secretarial firm, providing accounting, bookkeeping, payroll, company secretarial, and tax preparation services to startups and SMEs in Ireland and the UK. With a team based in Donegal, Dublin, Northern Ireland, and remote locations across Ireland and overseas, they offer professional services using cloud technology, making it easy and secure for clients to access their expertise. They are proud to have won numerous awards, including Best Overall Accountancy "Practice of the Year" in 2020, "Online Practice of the Year" 2022 and 2024, and recipient of the "Client Service Award" 2024 at the Irish Accountancy Awards. Kinore is also named Xero's "Partner of the Year" in 2021, 2022, 2023, 2024. Kinore's success is a testament to their commitment to delivering high-quality services that meet the needs of their clients, no matter where they are located. Whether you are starting a new business or looking to streamline your existing operations, Kinore is here to help. Visit their website to find out if they are a fit for your business.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

81件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

I find after one year with

I find after one year with
Accountant Online you're most
professional in all aspects of business-from starting a new company to all the requirements you need to run it successfully.

2023年6月27日
Kinore ロゴ

Kinore からの回答

Thank you so much for your fantastic five-star review! We truly appreciate the time you took to share your experience with us.

We are delighted to know that you had a wonderful experience with our services. Your kind words mean a lot to our team, and it motivates us to continue delivering top-notch service to all our valued clients, just like you.

If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your satisfaction is our priority, and we're always here to help.

5つ星のうち5の評価

Confident about this company

Really helpful, with clear explanations given at every step while preparing our company accounts, making the whole process easy.

2023年3月29日
Kinore ロゴ

Kinore からの回答

Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!

5つ星のうち5の評価

They make everything easy.

We needed a company setup fast and chose Accountant Online. In addition to that service we added the virtual address and company secretary options. It was really easy to get moving and they handle everything with clear instructions. The staff are all very attentive, responsive, knowledgable and reliable. The online service is great, makes everything so easy and convenient and there are real people at the end of a phone or email. If you are confused about all the red tape and legislation in Ireland and want a reliable service that does it all for you and lets you focus on your business goals then I would not hesitate to recommend them. Very happy with them.

2023年6月28日
Kinore ロゴ

Kinore からの回答

Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.

Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.

We genuinely appreciate your support and trust in our brand.

5つ星のうち5の評価

Company Address

Efficient people to deal with and reasonable fees

2023年6月25日
Kinore ロゴ

Kinore からの回答

Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!

5つ星のうち5の評価

Great service

A great reliable service for any business.

2023年6月25日
Kinore ロゴ

Kinore からの回答

Thank you so much for the 5-star review! We truly appreciate your kind words and are thrilled to know that you had a great experience. Your support means the world to us!

5つ星のうち2の評価

there was no reply to email sent on…

there was no reply to email sent on 10th May. Also I dont understand what I was being asked for or how to get it. I have not had this issue before with accounting Online . Its not clear what I should upload to which site Senta/Xero/Hubdoc

2023年5月22日
Kinore ロゴ

Kinore からの回答

Hi Leonie,

Thank you for taking the time to leave us a review.

I sincerely apologise for any inconvenience or frustration this delay may have caused you. We understand the importance of efficient and timely communication in our business relationship.

We aim to reply to reply to all of our client emails within a 24 period so it is very dispapointing to see that you have not received a reply yet.
I am actively investigating the situation to determine the cause of the delay. I am reviewing our communication channels, internal processes, and any potential external factors that may have contributed to this issue. I am committed to identifying any gaps or areas for improvement to prevent similar delays from occurring in the future.

Thank you forf bringing this to our attention. I will be in touch with you soon with a comprehensive update.

Regards,
Eimear

clientexperience@accountantonline.ie

5つ星のうち5の評価

Staff is very helpful and professional

Staff is very helpful and professional.
I'm a beginner and got acurate guidance for every step I gone through
I recommend to everyone. Here you can find staff that are ready to go out of their way to help.

2023年5月9日
Kinore ロゴ

Kinore からの回答

Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.

Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.

5つ星のうち5の評価

really helpful

really helpful, great communication

2023年5月11日
Kinore ロゴ

Kinore からの回答

Thank you for the 5-star review! We truly appreciate your kind words and support. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy to have you as a satisfied customer!

5つ星のうち5の評価

Justin & Jamie are like vat and…

Justin & Jamie are like vat and accounting super heroes. Always helpful and take time to explain things really clearly. Really helpful for a small business.

2023年5月11日
Kinore ロゴ

Kinore からの回答

Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.

Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.

5つ星のうち5の評価

Very happy with the service

Very happy with the service. Great people in the team to look after your business accounts. Would highly recommend.

2023年5月10日
Kinore ロゴ

Kinore からの回答

Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!

5つ星のうち5の評価

Great service start to finish

Everything from all the information required to set up a company, going through any queries regarding documentation and filing.

2023年5月10日
Kinore ロゴ

Kinore からの回答

Thank you for the 5-star review! We truly appreciate your kind words and support. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy to have you as a satisfied customer!

5つ星のうち4の評価

Direct and friendly attention.

Direct and friendly attention.
Flexibility and countinuos reminders to forget nothing.
Really professional suggestions and best consultancy services

2023年5月10日
Kinore ロゴ

Kinore からの回答

Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!

5つ星のうち5の評価

Great Company

Great costumer service and very professional

2023年5月10日
Kinore ロゴ

Kinore からの回答

Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!

5つ星のうち3の評価

Good service but delayed response times quite often

Good service in some ways, quite delayed response times which has proven to be an issue for us as a client

2023年5月8日
Kinore ロゴ

Kinore からの回答

Hi SK,

My name is Eimear and I work on the Client Experience team here in Accountant Online. Thank you for taking the time to share your feedback with me.

I am sorry to hear that you are unhappy with the response times which you have received from us. We aim to reply to all client emails within a 24-hour period so it is disappointing to read that you feel like our response times are sometimes delayed.

As a company, we take great pride in providing excellent customer service, and we understand the importance of timely responses to our clients. I can assure you that response times are a key priority for all of our teams, and we will do everything in our power to ensure that you receive the assistance you need as quickly as possible.

I will reach out to you separately via email to discuss your concerns in more detail.

I look forward to speaking with you then.

Best regards,
Eimear

5つ星のうち5の評価

Accountant Online is your best partner

Accountant Online is not only the best accounting company but the best partner for your company from the first day. I wondered if I could set up and grow my company in Ireland without Accounting Online when I decided to relocate from Greece five years ago.

2023年5月5日
Kinore ロゴ

Kinore からの回答

Thank you for the 5-star review! We truly appreciate your kind words and support. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy to have you as a satisfied customer!

5つ星のうち5の評価

I got a very helpful answer to my…

I got a very helpful answer to my problem.

2023年5月3日
Kinore ロゴ

Kinore からの回答

Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!

5つ星のうち5の評価

User Review

It is Just Good

2023年5月3日
Kinore ロゴ

Kinore からの回答

Thank you for the 5-star review! Your positive feedback is greatly appreciated!

5つ星のうち5の評価

My favorite payroll company to work…

My favorite payroll company to work with, out of 5-6 our company currently uses

2023年5月4日
Kinore ロゴ

Kinore からの回答

Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!

5つ星のうち2の評価

Hi be available to help when called.

Hi , basically mistakes on the accounts, mistakes on documents sent to us, which we have to correct. Warnings on emails to complete a task within 7 days or you will be fines etc.
then when I call to speak to someone to sort out mistakes I cannot get through even when deadlines are looming.
I never seem to have a correspondence or email from you that does not cause stress???

2023年5月2日
5つ星のうち5の評価

Henry has been immense

Henry has been immense, professional, timely and a patient ‘partner’.

2023年5月3日
Kinore ロゴ

Kinore からの回答

Thank you for the 5-star review! We truly appreciate your support and are thrilled that you had a positive experience. If you have any further feedback or questions, don't hesitate to reach out. Looking forward to serving you again soon!

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