Kiss the Hippo Coffee レビュー 99

The coffee is lovely - top notch.

The customer service is, however, nonexistent. No phone number, and they don't respond to emails. They owe me either a bag of coffee or £30 after failing to deliver an item and then ignoring me.

Excellent product with excellent service

I've been ordering coffee beans from them for years, so good! Orders always arrive very quickly, too.

Their oat cappuccino is heaven! I really can’t find any other coffee shop serving such a good coffee.

I ordered some equipment on the 20th with next day delivery to arrive well in time for Xmas. This order seems to have got merged with an order from the previous day which did arrive. Kane at customer services emailed to tell me my second order had arrived by showing me evidence of the first order being delivered. Despite it being clear from the order details that the second item has not even been collected by the courier.

I've paid £120 for a gift that will not arrive in time for Xmas, I have no idea what's happening with the order, and Kane seems unwilling or unable to assist me in sorting out what looks like a really simple issue. There have been no further replies since I was told my order had arrived, and there is no phone number for me to call.

I have used Kiss the Hippo for a number of years now, buying both equipment and subscribing to their coffee. I have tried other companies but always found myself returning to KtH as their customer service is great, comms clear, and I’ve always been impressed by the quality of the products they sell. The coffee subscription is really easy to manage, pausing or adding items when necessary, and I’ve yet to receive a coffee that wasn’t great. Can’t recommend this company enough!

Great tasting coffee, and great store design. Certainly one of the best coffee shops in london.

Great tasting coffee, way better than the official Nespresso capsules and a little bit cheaper now too! Compostable too which is obviously quite important in this day. The light roast is great for espresso. I've tried a few coffee subscriptions and this is the one that has finally stopped me buying the official Nespresso capsules. Definitely would recommend.

One of the top!

Great coffee, well roasted, with nice texture, flavour and taste. One of the top you can find for a price, but often not out of stock.

I've had the kiss the hippo single origin subscription for a number of months. It provides great quality and tasty beans to the door, in a letterbox friendly package as and when I need them. Really easy to adjust and pause the subscription as and when needed!

I had a Union coffee subscription for a while, but have been buying Kiss the Hippo for a few months now instead and love it. Have tried lots of the different beans, and they're always great. Highly recommend for decent coffee at home.

The best coffee I’ve had in London. Service was excellent and stuff was so friendly and helpful. The variety of coffee beans were amazing. Can’t wait to visit again.

Started buying kiss the hippo with a friend s suggestion but that day might be my milestone. Since then I keep filling my cupboards with it but the downside is I started not enjoying other brands after getting used to it. I hope to see kiss the hippo in westminster. (This text includes real appreciation)

We have a monthly subscription with Kiss the Hippo and haven’t regretted signing up. We get a new coffee ground perfectly for a pour over every 2 weeks. The flavours of the coffee are outstanding with one of our favs is lady maymar

This coffee shop has the best coffee ever👌
it’s amazing , I love it I’ll definitely pass by every single day to have my daily cup of coffee 👍.
Also, the staff are very welcoming and nice , thanks guys 😁

Hard to drink any other coffees when Kiss the Hipo moves next to you. Always very friendly staff and the coffee is simply excellent. Please open back in west london :)

We've been subscribers ever since we first tasted this incredible coffee in 2020. The subscription service has become more flexible and convenient over time (pausing when you go away; ordering sooner if you're getting low) and we get consistently fantastic, fresh and flavourful coffee beans to our door. We've recommended to so many friends over that time who've become converts. We literally never buy any other coffee now and even most barista coffees locally don't stand up to the quality and flavour of what we can make at home. Couldn't rate highly enough!

Kiss the hippo provides a fantastic subscription service! Their coffee is perfect, so fresh & smooth, and always delivered promptly. It’s been well over a year and I wouldn’t buy my ground coffee from anywhere else!

I am subscribed to their monthly subscription service and my experience so far has been nothing but perfect. The coffee beans are great. The subscription itself is flexible and straightforward. I have recommended it to multiple friends