Kitchenfair レビュヌ 282

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TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Kitchenfair were very helpful and prompt with resolving the no delivery issue by DX freight . They replaced the missing products immediately and I'm very happy with their service and product. I'll... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Nice shape of sink but material is not as expected. Thought it would be ceramic but its more of a composite.

5぀星のうち5の評䟡

Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... もっず芋る

5぀星のうち5の評䟡

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... もっず芋る

䌁業情報

  1. キッチン家具店

圓該䌁業による蚘述

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

282件のレビュヌ

5぀星
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2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞48時間以内に回答

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5぀星のうち2の評䟡

Have emailed twice as I am trying to


Have emailed twice as I am trying to return the item. No phone number and still awaiting a response
.

2025幎9月9日
Kitchenfair ロゎ

Kitchenfair からの回答

Dear Sara,

Please accept opur sincere apologies for the late reply.

We were short staffed on Friday afternoon when we received your first email. Our Customer Service does not work weekends hence you did not receive a reply to your second request on Saturday.

We have now sent you return instructions as requested. Please contact us if there is anything further we can help you with.

5぀星のうち5の評䟡

Amazing customer service

I ordered a Smeg sink which arrived overnight. It unfortunately had a few marks on it so I contacted Kitchenfair customer service. Greg responded straight away and contacted the manufacturer to sort it out for me. He was super quick, professional and ready to help. Amazing customer service!

2025幎9月9日
5぀星のうち5の評䟡

Great product

Website was easy to navigate. Clear and accurate description of product. Goods delivered very promptly. Great product which means kitchen is not cluttered with bins. Would definitely recommend.

2025幎9月4日
5぀星のうち5の評䟡

Superb service

Superb service

Having been let down by another company, and my kitchen re-fit date fast approaching, I needed to find a pullout recycling bin ASAP.
Kitchenfair had the one I needed in stock, I ordered it and it was delivered the next day. I asked a question on email and it was replied to promptly.
Couldn’t be happier, thank you, Kitchenfair :)

2025幎9月3日
5぀星のうち1の評䟡

Disappointing service

Really disappointed as I have not received my item yet. I ordered from this company as the website said next day delivery, however having ordered it on a Saturday I accepted it may not arrive on a Sunday.
It is now Thursday and still no item.
Yesterday morning I received a text message from the courier DX Express to provide me with a 2 hour window and so I made arrangements at work so I could be home for the delivery. It did not arrive and this morning I have received another text with a 2 hour window. Having read the reviews on trust pilot this courier company is little over 1 star and I think the majority of reviews would have rated zero if they could.
This has affected my overall score, and their choice of using a courier with poor customer satisfaction would prevent me from purchasing again from this company.

2025幎8月28日
自発的なレビュヌ
Kitchenfair ロゎ

Kitchenfair からの回答

Dear Julie

I'm sorry to hear about your experience with DX, they are usually very good and the vast majority of our Next working day orders are delivered on the next working day. I can only assume they were busier than normal following the bank holiday weeekend. I can see your order was delivered the following day and hope everything was as expected.

KInd regards,
Greg
KItchenfair Customer Service

5぀星のうち5の評䟡

Great value for quality

Great value for quality! Looked everywhere for something a little different but not too much. These handles are solid, lovely finish and arrived quickly too. Never used this company before but will do again :0

2025幎8月12日
5぀星のうち5の評䟡

Excellent company

Excellent company, especially Greg in Customer Services who went out of his way to sort out a couple of issues that I had. Great quality pull out units for Kitchen cabinets. Fast next day delivery at no extra cost.

2025幎8月14日

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