Klass - Affinity Sterling Mills レビュー 

130
•
TrustScore 5段階評価の4.5

4.7

Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put... もっと見る

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5つ星のうち5の評価

High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... もっと見る

企業が回答しました

5つ星のうち5の評価

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... もっと見る

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5つ星のうち5の評価

Used this company a couple of times. Very satisfied with products and pricing. Sizes can be a little challenging. I ordered medium but definitely needed next size up for Anna Rose items. Thankfull... もっと見る

企業が回答しました


企業情報

  1. 婦人服店
  2. ・
  3. 衣料品店

Klass - Affinity Sterling Mills について

当該企業による記述

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

当該企業による記述

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £50

Get free 48 hour tracked delivery on all orders over £50

連絡先

  • Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, 英国

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4.7

優良

TrustScore 5段階評価の4.5

130件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 84%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(130)

過去12か月のレビュー数: 1,960件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Product quality excellent

Product quality excellent, had no problems at all

2026年9月14日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Barbara,

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

5つ星のうち5の評価

I was able to order the garment viewed…

I was able to order the garment viewed on their website and the items were delivered within a couple of days. Very good quality and service.

2026年7月30日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Virginia,

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

5つ星のうち5の評価

Quick easy to order items second to…

Quick easy to order items second to none
Have bought quite a lot over last few months hundreds of pounds
Some excellent some midioco

2026年8月6日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Evelyn,

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

5つ星のうち5の評価

Great service, one happy customer

I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put me at ease and made several suggestions, all lovely looking. On seeing my uncertainty in choosing a size, she offered to let me try it on in the changing room since there were no other customers which was appreciated, particularly in current climate. As a result, shop made a sale and I left as a very happy customer. Thanks Elaine and Klass!

2026年8月11日
自発的なレビュー
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Sally,

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

5つ星のうち4の評価

Very good sales lady who was so…

Very good sales lady who was so helpful. I ended up by 4 dresses. Good quality for the price.

2026年7月28日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Margaret,

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

5つ星のうち5の評価

High quality clothes

High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing
First klass choices
Very fast delivery service on time for my sisters party
Very good website

2026年7月27日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Joyce,

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

5つ星のうち5の評価

I think it’s a very pretty dress that’s a winner for me.

I think it’s a very pretty dress that fits me perfectly apart from the length as I’m only 5 foot 2 but I have someone who can shorten it for me.It’s a go anywhere dress but not too flashy so I love it.

2026年7月6日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Polly,

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

5つ星のうち5の評価

Lovely dress

Easy to use website dress lovely quality and fits to size promo delivery

2026年5月11日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Madeline,

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

5つ星のうち5の評価

Bought a beautiful dress

Bought a beautiful dress, shop assistant was really helpful and helped me to find the right size of top from their online shop, was easy to order and really quick delivery, item as described

2026年6月8日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon,

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

5つ星のうち1の評価

Returns

I need to return the item and return procedure is ridiculous. I don't have a printer or anyone to ask. Why not just have returns that can be taken to the post office. Will never order again or recommend Klass.

2026年5月28日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Trisha,

You can take a return to the post office with a QR code and they will print the label off for you.

Please don't hesitate to contact us on our socials or on 0333 996 0014 and we will be more than happy to help.

5つ星のうち5の評価

The goods were excellent

The goods were excellent, and of a high quality. Delivery was prompt.

2026年5月5日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon,

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

5つ星のうち5の評価

Ease of purchase

Ease of purchase. Correct description and the sizing is good.

2026年5月11日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon May,

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

5つ星のうち5の評価

fast refund

fast refund - sadly item did not fit and they did not have a larger size available

2026年4月27日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Alison,

Thank you for taking the time to leave us a review. I am sorry to hear that your item didn't fit correctly.

I hope we can welcome you back again in the future.

5つ星のうち5の評価

Very quick to fulfill order.

Very quick to fulfill order.

2026年4月7日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Lesley, thanks for your kind feedback. I'm glad to learn that you are happy with our service and I hope we can welcome you back again soon!

5つ星のうち5の評価

I returned item I bought online to this…

I returned item I bought online to this store and staff were very helpful

2026年3月31日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Morning Linda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

5つ星のうち5の評価

Slip on and go

I brought one of these dresses from a garden centre years ago and love it. The other day I was thinking that I wanted a dress that I could slip on and go and suddenly thought of the Klass dress that I brought, hence buying two more. Good value for money and can wear them anywhere.

2026年3月16日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Sheila, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

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