Klass - Affinity Sterling Mills レビュー 

124
TrustScore 5段階評価の4.5

4.6

Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... もっと見る

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5つ星のうち5の評価

I have lots of items recently The knee length trousers after a wash all fray at hem Blouses well some are good others rubbish I got 5 on Thursday one white one was like a rag in bag and all... もっと見る

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5つ星のうち5の評価

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... もっと見る

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5つ星のうち5の評価

Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are v... もっと見る

企業が回答しました


企業情報

  1. 婦人服店
  2. 衣料品店

Klass - Affinity Sterling Mills について

当該企業による記述

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

当該企業による記述

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £50

Get free 48 hour tracked delivery on all orders over £50

連絡先

  • Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, 英国

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4.6

優良

TrustScore 5段階評価の4.5

124件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 84%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(124)

過去12か月のレビュー数: 1,933

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Disappointed with customer service

I was sent a code for a 15% discount but it didn’t work. I emailed Klass but got no response so rather disappointed. Jumper I purchased was nice but overpriced so the discount would have been good

2025年10月31日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Sue, thank you for taking the time to write a review. I am sorry to hear that the discount you were given didn't work, in future if you have any problems please don't hesitate to call our customer services team on 0333 996 0014 and they will be more than happy to help.

5つ星のうち4の評価

Very well

Very well. I had difficulty trying to make a returns but a nice young lady called Hayley sorted my problem out,it is very frustrating when not technically good but was very satisfied with the help I was given.

2025年10月30日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Janice, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

5つ星のうち5の評価

I have had a bought clothes from Klass…

I have had a bought clothes from Klass before. Been very happy with my clothes I got. Decided to have another look at what was on offer. I fancied a blouse for a change, I bought 4 all together. So comfortable. Material is so soft. Very happy. Price reasonable as well.

2025年10月7日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Georgina, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

5つ星のうち5の評価

fitted like a dream

My dress arrived the day after my order! Very impressed. It fitted like a dream. I’m ready for Christmas. Great price too.

2025年10月13日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Madeline, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

5つ星のうち5の評価

Well worth a visit lovely clothing 👍

Excellent service fast delivery too would recommend ⭐️

2025年10月13日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Brenda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

5つ星のうち5の評価

Lovely dress too long

Lovely dress too long
Lovely style and material

2025年9月12日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Anita, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

5つ星のうち5の評価

Having something i liked

2025年6月30日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Sylvia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

5つ星のうち5の評価

dress

very quickk

2025年7月7日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

5つ星のうち5の評価

Good quality size accurate

Good quality size accurate

2025年5月29日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Morning Cynthia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

5つ星のうち4の評価

Delivery was quick

Delivery was quick. Unfortunately I had to return one item but their return system is so easy.

2025年5月7日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Jill, thank you for taking the time to write us a review. I am pleased to hear that you are satisfied with our service, however I am sorry to hear that one of the items wasn't for you.

5つ星のうち3の評価

Poor lighting in the newly furnished…

Poor lighting in the newly furnished tillicoultry store. Very off putting.🙄

2025年5月8日
自発的なレビュー
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Alison, I am sorry to hear that you had an unpleasant shopping experience whilst in-store. However, I hope we can still welcome you back in the future.

5つ星のうち5の評価

Lovely dress feels great on just sent…

Lovely dress feels great on just sent for another one in different colour

2025年4月30日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good afternoon

Thank you very much Brian for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Sophie - klass.co.uk

5つ星のうち5の評価

Beautiful clothing at a reasonable…

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t always a vibrant as the photos made out. Imagine my delight when the I opened the package, and to my delight the colours were just as described!

2025年4月30日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good afternoon

Good Afternoon Tracey, It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Kate - klass.co.uk

5つ星のうち5の評価

Very helpful told me step by step was …

Very helpful told me step by step was happening and came on time

2025年3月19日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good morning Christine

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Kate - klass.co.uk

5つ星のうち2の評価

Jacket overpriced

Service is excellent.
I just felt the jacket was not worth the price, even with the discount off. It was very very lightweight and reminded me of a kagool type jacket.
Not what I was looking for. Looked lovely on the photo.

2025年3月21日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good Afternoon Margaret, I am sorry to hear that this jacket was not for you.

5つ星のうち5の評価

The tops are well made and accurate…

The tops are well made and accurate against size guidelines.

2025年3月21日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good morning Nick

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Kate - klass.co.uk

5つ星のうち5の評価

Good quality clothes

Good quality clothes, well made, true to size

2025年2月10日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good afternoon Sandra

Thank you for your review! We are ecstatic you had such an enjoyable time shopping with us. We hope to see you again.

Kind Regards Kate - klass.co.uk

5つ星のうち5の評価

Ease of returning parcel if necessary

Royal Mail delivered parcel carefully and on time.
So beneficial to have a returns label included , especially for me being an older person.

2025年2月10日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good afternoon Helen

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kate - klass.co.uk

5つ星のうち5の評価

Very helpful and polite staff

Very helpful and polite staff, offered a reward card which is helpful as I shop with klass alot

2025年1月20日
Klass - Affinity Sterling Mills ロゴ

Klass - Affinity Sterling Mills からの回答

Good afternoon Brenda

Thank you for your lovely review!

Kind Regards Kate - klass.co.uk

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