I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put... もっと見る
所在地
所在地を変更Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB
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High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... もっと見る
企業が回答しました
Quick easy to order items second to none Have bought quite a lot over last few months hundreds of pounds Some excellent some midioco
Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... もっと見る
企業が回答しました
企業情報
Klass - Affinity Sterling Mills について
当該企業による記述
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
当該企業による記述
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
連絡先
Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, 英国
Get 15% Off Your First Order
4.6
優良
125件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 88％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff in shop
Helpful staff in shop. Recommended I check online, as didn’t have my size in store. Did this, ordered 2 dresses, arrived 2 days later. Kept one and took the other back to shop, who credited it instantly to my card. Very happy with service and your clothes selection.
2024年4月11日
Klass - Affinity Sterling Mills からの回答
Good morning Anne
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Kate - klass.co.uk
I can't fault the item I received from…
I can't fault the item I received from you. Goid quality and value. Good delivery time. Will be buying from Klass again.
2024年4月2日
Klass - Affinity Sterling Mills からの回答
Good morning C
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Sophie - klass.co.uk
Easy service to use dress came very…
Easy service to use dress came very quickly. No problem.
2024年3月1日
Klass - Affinity Sterling Mills からの回答
Good morning Lorraine
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Trouble free refund.
The Customer Service Assistant was very friendle and understanding and processed the refund without a problem. We could not have asked for better help.
2024年2月26日
Klass - Affinity Sterling Mills からの回答
Good morning Helen
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Klass - Affinity Sterling Mills からの回答
Good morning Lesley
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Excellent service and quality
2024年2月29日
Klass - Affinity Sterling Mills からの回答
Good morning Miss
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Klass - Affinity Sterling Mills からの回答
Good afternoon Carole
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Klass - Affinity Sterling Mills からの回答
Good afternoon Pat
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Kate - klass.co.uk
Really good quality and service
2024年2月8日
Klass - Affinity Sterling Mills からの回答
Good morning Ruth
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Sophie - klass.co.uk
I love klass clothes absolutely…
I love klass clothes absolutely brilliant product and fast service
2024年2月8日
Klass - Affinity Sterling Mills からの回答
Good afternoon ASHA
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Sophie - klass.co.uk
My Blouse.My garment arrived quickly and fitted…
My garment arrived quickly and fitted very well, it is exactly as in the photo. Excellent service . Thankyou
2024年2月8日
Klass - Affinity Sterling Mills からの回答
Good afternoon Ruth
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Kate - klass.co.uk
Lovely, well made dress
The dress I ordered was a real delight. It is made well and is good value for money. The order was delivered promptly and nicely packaged.
2024年2月8日
Klass - Affinity Sterling Mills からの回答
Good afternoon Janet
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Emma - klass.co.uk
Klass - Affinity Sterling Mills からの回答
Good afternoon Kathleen
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Emma - klass.co.uk
Always friendly,obliging and…
Always friendly,obliging and knowledgeable. Joy to walk around with no pressure to buy.
2024年2月8日
Klass - Affinity Sterling Mills からの回答
Good afternoon Mary
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Emma - klass.co.uk
Klass - Affinity Sterling Mills からの回答
Good afternoon Ramesh
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Kate - klass.co.uk
Klass - Affinity Sterling Mills からの回答
Good afternoon Wendy
Many thanks for your kind review as it is greatly appreciated!
Kind Regards Kate - klass.co.uk
Lovely dress great delivery
2023年11月27日
Klass - Affinity Sterling Mills からの回答
Good afternoon Lyndsay
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Kate - klass.co.uk
Klass - Affinity Sterling Mills からの回答
Good afternoon Susan
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Emma - klass.co.uk
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