When I first placed my order with klipshop everything went smoothly and the delivery came quickly however at some point I had an issue with my razor which unfortunately rendered it useless. I contacte... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered hairclips around May 12. No updates at all until enquiry sent to find out delivery status on May 25. No responses from Klip UK until 03 June. Incredible customer service support. Unf... もっと見る
企業が回答しました
Ordered two products online and paid however confirmation email showed only one product. Rang company and they immediately helped by finding the order swiftly, confirming I had paid the correct amou... もっと見る
Had never heard of this shop before so was skeptical, but I searched around for eyelash serum and here was the most reasonable priced for it. Was really fast delivery seen as though I think it’s outsi... もっと見る
企業情報
当該企業による記述
Klipshop is an e-shop for professional beauty products launched in 2015. The Klipshop e-shop currently brings together more than 1,000 brands such as Davines, Alfaparf, Kerastase, L'Oreal Professional, Keune and more. KlipShop works with official suppliers across the European Union, the United Kingdom and the United States of America.
連絡先
4.5
優良
149件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Gosh pump up the volume hair conditioner…
Ordered some hair conditioner online and was very easy to order and items was received very quickly
Would definitely be ordering again
2026年1月20日
自発的なレビュー
Looks exactly like the picture shown
Very happy with my purchase my granddaughters will love it
2026年1月13日
自発的なレビュー
Good variety of branded products
Variety of branded products at the right price. Well packaged.
2025年12月22日
自発的なレビュー
I got my order earlier then I expected
I got my order earlier then I expected. I have small issues with delivery. I would advice to the company to don't forget to give a courier Eir code for customers from Ireland.
2025年12月20日
自発的なレビュー
KlipShop UK からの回答
Hello,
Thank you for taking the time to share your feedback, and we’re glad to hear your order arrived earlier than expected. We can confirm that all customer-provided address details, including the postcode, are passed on to the courier exactly as submitted at checkout. Without the postcode, we are unable to create a shipping label.
Thank you again for your feedback and shopping with us.
Great product
Great product,
Very good quality and at a great price. Would recommend.
2025年12月4日
自発的なレビュー
Klipshop always delivers
Klipshop always delivers. Delivers on product, service and communication. Prices are excellent and the price for delivery is well worth it. I bought on this occasion Matrix high amplify hairspray. The best hairspray on the market. Light but controls hair when you need it. It is the best.
2025年12月4日
自発的なレビュー
i am very happy with this company and…
i am very happy with this company and their products. The quality is excellent, and the delivery was incredibly fast. I couldn’t be more satisfied🤗😊 thank you🫶
2025年12月4日
自発的なレビュー
Unregistered Company in UK breaching the import and…
I am the official Selvert Thermal distributor for the United Kingdom, so I have a professional responsibility to ensure that UK customers receive authentic products, correct information and proper support.
I recently reviewed this seller because several UK practitioners contacted me with concerns after purchasing from them. To understand the situation better, I placed an order myself. The experience raised multiple red flags.
The company has no visible UK presence, no working customer service line and no registered UK business details that I could verify. The parcel I received also included import paperwork that was not consistent with what authorised distributors normally issue. Delivery took several days longer than expected, and I received no clear communication or support throughout the process.
As a distributor working directly with the brand, I know how important product authenticity, traceability and correct documentation are for practitioner and client safety. The inconsistencies I experienced were concerning enough that I felt UK customers should be aware before making a purchase.
I have attached photos of what I received so others can make an informed judgement based on real evidence rather than assumptions.
This review reflects my direct experience and my professional duty to protect both the brand and UK practitioners and customers around UK
2025年12月3日
自発的なレビュー
KlipShop UK からの回答
Thank you for sharing your feedback. We would like to address your statements to ensure accuracy for anyone reading your review.
1. Regarding your claim that “several UK practitioners contacted you”
Since adding this brand to our shop only two weeks ago, your order is the only purchase made from the UK. No other customers or practitioners have bought these products from us, and no concerns have been reported. Your statement does not reflect our actual order history.
2. About the “lack of UK presence” and “no working customer service line”
We are a Lithuania-based, fully registered company. All business details, registration information, and contact channels, including our UK freephone number, are clearly listed on our website. You did not attempt to contact us before posting this review. In fact, we reached out to you proactively, and you spoke with our director directly through our official phone line yesterday - 2025-12-03.
3. Product authenticity and sourcing.
All products we sell come from an authorised official distributor in Lithuania. These are the same supplier contacts you yourself sent to us. You informed us that you intend to file a complaint because, as the UK distributor, you believe only you are allowed to sell these products in the UK. While we respect brand agreements, this does not make products sourced from an official authorised European supplier inauthentic or unsafe.
4. Delivery time and documentation. Your order was shipped from our Lithuania warehouse. The import paperwork included in your parcel is the standard documentation for EU–UK shipments and meets all required procedures.
We take transparency and authenticity very seriously, and we welcome any customer to contact us directly with questions. Our goal is always to provide accurate information and a positive purchasing experience.
Thank you.
A smooth purchase process
A smooth purchase process, the articles arrived within announced time, well packaged and with no issues.
2025年11月17日
自発的なレビュー
Efficient..quick delivery!
2025年11月20日
自発的なレビュー
Excellent service
Excellent service! Fast order processing and reliable freight arrangement.
2025年11月13日
自発的なレビュー
Very quick and easy to deal with
2025年11月11日
自発的なレビュー
The hh simonsen gloss brush is so…
The hh simonsen gloss brush is so gentle. Really helped me grow my hair and improve the condition.
Just replaced it here after 3 years plus bought the handy handbag size one.
2025年11月6日
自発的なレビュー
Today I received my order
Today I received my order. My cream was without an inner lid, which makes me think that it is a fake. Before this, I ordered the same cream and it had an inner lid.
2025年10月27日
自発的なレビュー
KlipShop UK からの回答
Hello Jenya,
Thank you for your message. Please rest assured, we do not sell any fake products — all our items come from trusted suppliers. Packaging can vary slightly between batches, which might explain the missing inner lid.
Kindly email us at info@klipshop.co.uk with your order number and a photo so we can look into this for you.
Fast delivery & good communication
Had never heard of this shop before so was skeptical, but I searched around for eyelash serum and here was the most reasonable priced for it. Was really fast delivery seen as though I think it’s outside of the UK. Well packaged and well priced, will definitely be ordering my Turkish products from here in the future :)
2025年10月8日
自発的なレビュー
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