KMC Legal レビュヌ 

308
•
TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

After a slow start with our previous conveyancer, Suzanne of KMC Legal took over. Suzanne was quick and efficient but never too busy to answer our queries in layman's terms for us. It quite suddenl... もっず芋る

5぀星のうち5の評䟡

Very smooth transaction with KMC Dean McAfee and team very pleased every went so well within a relatively speedy timeframe with no problems or delays that can often come within house buying/selling ch... もっず芋る

5぀星のうち5の評䟡

Repeat customer with KMC after my first purchase with them was fully completed in under 8 weeks after offer acceptance. This time around was a sale managed by Dean at KMC and another great service at... もっず芋る

5぀星のうち4の評䟡

Dean McAfee from KMC Legal was fantastic start to finish for my purchase. Everything went incredibly smoothly and Joanna always had time to answer any questions or support - which was very much apprec... もっず芋る

䌁業情報

  1. 䞍動産譲枡専門の匁護士

圓該䌁業による蚘述

KMC Legal is an emerging and forward-thinking law firm carrying out property transactions across London, Liverpool, Wales, Cheshire and the North West. Founded by estate agents, KMC Legal specialises in conveyancing services for estate agents and those focused on getting their property transaction completed as soon as possible. Delivering an unparalleled level of service to clients whilst making sure that everyone is kept updated on the progress of the case – Welcome to the future of conveyancing.


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4.7

優良

TrustScore 5段階評䟡の4.5

308件のレビュヌ

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4.7

すべおのレビュヌ

(308)

過去12か月のレビュヌ数: 67ä»¶

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5぀星のうち5の評䟡

Quality service

Recently used KMC Legal for the sale of our property and couldn’t have asked for a better service. Was kept in the loop each step of the way. Special shout-out to Lisa who made sure everything happened when it needed to, despite some issues with the other side, Lisa and her team stepped up and got it sorted. Would happily use again!!!

2024幎1月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Very happy with the service I received

Very happy with the service I received. Used KMC for conveyancing on the property I just sold and everything was handled very smoothly. Lisa Neary was great, really attentive communication and and particularly impressive turnaround time. Would definitely recommend 👍

2023幎12月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Rachael Moore - Excellent Experience

I recently used KMC legal for the sale and purchase of my property’s. Rachael was fantastic throughout and without her being on the account I believe the whole chain would have fell through. Rachael went far beyond her remit to keep everything on track, and if everyone in the chain was as diligent and efficient as Rachael then we wouldn’t have had the issues we had.
I would have no hesitation in recommending KMC legal and Rachael in particular.

2024幎1月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Conveyancing

Conveyancing: Terrible experience with Lorna and Emily. 12 weeks after receiving a draft contract and management pack for a flat purchase I am still unable to exchange contracts. Attempts to contact them via email or phone have been unsuccessful. I would advise anyone reading this to avoid KMC Legal for conveyancing as they charge top-end fees for subpar services.

2024幎1月29日
自発的なレビュヌ
KMC Legal ロゎ

KMC Legal からの回答

Hi Carlos,

Thank you for taking the time to leave feedback, it is always welcome.

We're disappointed to read that you you have not had a positive experience.

For privacy reasons, we are unable to go into excess detail on here when addressing certain parts of your feedback, however, what we can say is that from receipt of the drafts contracts, there is a 16-18 week turnaround time. This time scale was unfortunately protracted by an external issue in relation to the management pack, of which we have no control over.

Throughout the process, we have regularly updated the introducer on this matter, however it is our understanding that you do not have access to their online portal and therefore were unable to see these updates - this particular issue, whilst unfortunate, is something we have no influence over.

Once again, thank you for taking the time to leave feedback. We hope this response sheds a bit of light on the situation and explains how and why things have happened when they did.

Kind regards,
Jack

5぀星のうち5の評䟡

Very impressed!

Lisa Neary's team was amazing for my property purchase, so responsive and on the ball. Best solicitor's I've ever used, I would definitely recommend and use KMC Legal again thank you.

2023幎7月27日
自発的なレビュヌ
5぀星のうち1の評䟡

No response to Formal Complaint about Final Account

KMC Legal acted for the sale of my home, recommended by Move Residential in Allerton. It proved difficult to get responses from the 3 different solicitors, and I received a small financial payment in recognition of this. Since then the Final Account was received, raising further questions which have been ignored over 4 months, including a Formal Complaint. KMC should review their procedures, and admit to past failings.

2024幎1月29日
自発的なレビュヌ
KMC Legal ロゎ

KMC Legal からの回答

Hi Mr Gray,

Thank you for taking the time to leave feedback, it is always welcome.

We're disappointed to read that you feel we have not been communicative. For privacy reasons, we are unable to go into excess detail on here when addressing certain parts of your feedback, however, I have raised your concerns internally and a senior member of staff will be in touch in a timely fashion in order to discuss a satisfactory resolution.

Kind regards,
Jack

5぀星のうち5の評䟡

Rachael Moore - outstanding

I used Rachael Moore at KMC and her effort in this sale was second to none. I wasn't in the best situation but she put everything into making the sale go through as quickly as possible and despite being stuck in the middle of a chain, managed to communicate with the full chain to keep everyone in the loop. Had a few set-backs which were out of her control but she handled these well and managed my expectations with these also. Her communication to me was also great as I had never bought a house on my own before so she talked me through the process at each stage. Would 100% recommend

2024幎1月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Brilliant support and expertise

The whole team have been fantastic, Lisa Natalia and Suilin have been dealing with sale and they have been brilliant. Nothing is too much trouble, their replies are timely and even when they have been waiting to hear from the other side they have kept in touch with me to let me know. I have been so supported and looked after I am so grateful to the whole team. I highly recommend them especially if you feel nervous or out of your depth with the legal side their customer service is impeccable and I can’t thank them all enough.

2023幎12月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service

I am very happy with the service I received while selling my house. They did it efficiently and professionally. The best thing I liked was the communication, they regularly updated me and when you rang there is always someone to help. My case was dealt by Saika Rayan and I will highly recommend her.

2023幎11月28日
自発的なレビュヌ
5぀星のうち1の評䟡

Our sale was agreed in April

Our sale was agreed in April .
We still have no completion date, despite being told that by using this company, it a would be a quicker and less stressful sale.
We have found out that despite being told delays were due to the management company of the the flat we were selling not responding to questions that were asked, that KMC Legal did not look at the reply they receive for approx. 28 days. We are wondering how many times this has happened.
I would suggest that any one
thinking of using this company think twice

2023幎11月30日
自発的なレビュヌ
KMC Legal ロゎ

KMC Legal からの回答

Hi Binnie,

We have looked through our files and your name is not recognised. Please contact us on 0151 832 4977 so that we can address your situation as this does not sound accurate.

Thanks,
KMC Legal

5぀星のうち5の評䟡

Lorna is excellent

I have been dealing with Lorna Ferguson for about 6 years. She is so experienced and always gives regular and detailed updates. I am a mortgage broker and Lorna is my preferred contact for all things legal & property related. I recommend her to all my clients. Cannot praise Lorna highly enough. 5 stars!

2023幎11月16日
自発的なレビュヌ
5぀星のうち1の評䟡

I used this solicitor for conveyancing


The main problem, I believe, is that they have a high turn over of staff. During my period, I think, I went through three. Each time my case is being picked up and then forgotten about when that person leaves and case officers are number pressure to complete hence errors are being made.

1) Registered and provided them the necessary documentation. They subsequently sat on it for 1 month even when my estate agent were chasing for an update
his emails were ignored.
2) They picked up the case and requested further info from me. Once provided they again sat on the case until I chased them 2 weeks later.
3) No support was provided translating the covenants into normal English. Once pushed for the a translation it contained a number of errors.
4) They give the impression they are not working for you as they offer various insurances like covenants and insurance in case my annual rent had not been paid. These insurance would not been needed if they translated the covenants correctly and reviewed the invoices provided showing my accounts with the management company were upto date.
5) They keep re-requesting information I had already provide like mortgage numbers and consent to assign application
6) I receive questions, I would answer and then they would repeat the same question.
7) I received multiple witness signature request when I only require one witness
.i must be registered twice in their system

2023幎10月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Massive thank you to Rachael Moore at


Massive thank you to Rachael Moore at KMC Legal she has been so attentive whilst helping us purchase our first home. As first time buyers it can be quite overwhelming digesting so much information but Rachael was always on hand to answer our questions, explain things thoroughly and always very quick responses. Rachael has been so on the ball for us to get our purchase pushed through.. we can’t thank you enough top class service.

2023幎10月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Outstanding Solicitors

KMC legal have been absolutely amazing and given us the best and the most prompt conveyancing advise both while buying our new house as well as selling our old one. Megan Young and Jenny Thomas have been outstanding in our recent experience and we would definitely recommend them.
Thank you KMC legal team 😊

2023幎9月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Probate sale

KMC were extremely efficient throughout the process and made everything straightforward which really helped us. Any queries we had were responded to very quickly. The staff were really helpful and friendly, thanks to Lisa and all the team for making it as pain-free as possible.

2023幎10月2日
自発的なレビュヌ
5぀星のうち5の評䟡

KMC Legal were proactive pushing the


KMC Legal were proactive pushing the process along putting pressure on the seller's awkward management company to make sure I was protected. Communication from the team was concise and frequent. Reassuringly calm and knowledgeable advisors who had my interest at the forefront. Always approachable. I would really recommend them if you are buying a property!

2023幎9月29日
自発的なレビュヌ
5぀星のうち4の評䟡

First time buyer

As a first time buyer I was unfamiliar with the process. KMC called me up after I requested a quote to explain further, after I instructed a member of the team called me to make introductions then I was kept informed and updated throughout the process by Lisa and her team. Very good service and with very friendly and helpful staff from instruction through to completion.
The only thing I can faulter is the automatic updates on the case you receive through email at various milestones stopped updating for me about halfway through, but I was still thoroughly updated by members of the team.
Excellent service and I would't hestiate to use again.

2023幎9月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Lisa and team excellent

Lisa, Natalia and the team were excellent from start to finish with our conveyancing. Attentive, communicate well and fast at responding to questions. Would absolutely recommend KMC Liverpool

2023幎9月14日
自発的なレビュヌ

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