K&N レビュー 

I wish I had seen these negative, but accurate reviews before ordering an intake from K & N. Please be aware that when you pay for two day air, it will actually be closer to 6-7 days as they fall back on fine print that says it can take them several days to process your order. Terrible customer service when I called.

K&N is going to lose more business than they can believe if they persist in ignoring their web site "Contact Us" messages and their tech support emails sent to the email address listed on their web site. I've sent 3 and not a single reply to any of them. And I've been a K&N customer forever. But the forever has come to an end. That's for sure.

The filter I bought, a CM1314 is a cylinder shaped filter for a 2015 Can Am Spyder. The ID of the filter had some excess rubber at the lip of the ID which must have come out of the mold that way. I took 2 photos of the area and then trimmed the excess rubber from the ID using an Exacto knife, as close as possible to where it should have been in the first place. My concern was, because it was on the inside of the filter, is it possible any additional rubber material could come off the ID and be ingested into the engine intake, which could prove disastrous.

All I wanted was K&N's assurance it would not be a problem. So I sent the first message via the "Contact Us" link on their web site. Over a week and no reply. I sent a second and third message to the tech support email address given on their web site TWICE along with the two pictures I took. Again, over a week and no response. Now isn't that terrific customer service? WRONG!

Although the K&N filter is a "lifetime" filter, be assured no matter how good K&N thinks they are, they are not going to get another cent of my money. I've been buying K&N filters for over 30 years. That's it! I'm done with them!

I hope others will read this and take it to heart. There ARE other filters out there without the K&N name attached to them.

I ordered a K&N air filter because it was recommended to me and I'm satisfied with the product! I received it very quickly by mail. Great service as well.

Ordered a air filter, stated in stock, charged my credit card. I heard nothing from them for 6 days until I email customer service and they responded we are real busy and will get your item out as soon as possible. Two days later I got a refund, no explanation, no email. I went on the website to check the item I ordered and it said out of stock. I still have heard nothing from this sorry business.

TLDR: Sold me an item that didn't fit on my car, are now refusing a lawfully mandatory return because of a couple of scratches on a plastic cap means it is "heavily damaged and unusable"

They sold me an item that should fit on my vehicle. After it didn't fit it took 2 emails to finally respond, they asked me 3 different times for my vehicle information in the same email thread, told me that they could obviously see in the photos I have an older Volvo V40, while I have an S40 of about 10 years newer, with a different engine than the V40.
After pointing this out and telling them I have the pre-facelift model, with the only changes between pre- and post facelift being the headlights, they told me there are changes to the airbox on the facelift models (which isn't true, I know because I work as a mechanic at Volvo).

They are currently rejecting my return because there are a couple of scratches on a plastic cap after trying to fit it again on their request (they wanted photo proof it didn't fit), so according to them it is now "heavily damaged and unusable".

0/10 would not even buy a single bolt or screw here again

The products are excellent, but the way of ordering them is very complicated and I think there is a general malfunction in the website. Also, during the purchase, the shipping cost is not calculated, so the order remains incomplete. The problem is that there are offers on the original website, but I cannot benefit from them due to the malfunctions on the website. I will order them through Amazon without a discount.

Really poor response.. orderd some product’s didn’t get anything for a good 10 days then emailed them on the 3rd email they said ur order was lost ?!!! We were going to send u a new shipment til now noting really poor work for a big company it I regret buying online from them really bad

I bought a product on March 9th, 2024, it was a cool air intake for my chevy Colorado. a few days went by, and they emailed me saying my card failed? i tried again and of course it worked because my card never fails. its been a week now and still didn't get my product. 2 weeks later and my cool air intake comes in with the weld being upside down so im not a ble to even install it. i called them and they said they would ship me a new one and still no product it's been a month and a half. thank K&N...

DONT EVER BUY FROM K&N WEBSITE!! If you want a product for your vehicle, buy from another site that will allow returns. K&N will ship it to you for free, but require you to pay for return shipping.

I ordered a Cold Air Intake from K&N alongside a complete filter set, I got the right filters but the wrong Intake. I'd sent 5 emails in total & hadn't got a response back so I was starting to get concerned, but they sent me an email apologizing for the delayed response and to let me know they shipped the correct one...and never asked me to return the wrong one they sent! HUGE SHOUT OUT TO CUSTOMER SUPPORT AT K&N, YOU'RE AWESOME!!

They took our companies money to create a custom filter for our company, knowing that they wouldn't complete the project as they were going to stop doing this type of work, and they refused to refund even though they never provided the product. This company, and their associates, are a bunch of thieves.

Bought a cold air induction for my 2023 camaro 2ss. The kit is nice, but there was a part missing, and the instructions and video show removing the sound tube, which the 2ss does not have. The 20 & 50 torx head they tell you is needed, is not. Waste of money there.

I would like to say that they stand behind there product. I called them about a possible warranty on an air filter for my motorcycle. I purchased the bike used in 09 and the first thing I did was install a K&N air filter. It’s now 2024 and the filter media has started to deteriorate. I have always cleaned it every spring for the summer riding season. I called them and explained what was going on with the filter. They sent me a new one no questions asked. They didn’t even have me pay shipping. I was not expecting that. I will definitely be only running there filters for the rest of my life. You have definitely made a costumer for life.

They sent the wrong size wiper blades and they expect me to pay for them to be returned to them. Won't buy anything from K&N again.

The worst customer service ever. All they care is to get your money and when you need their support they won’t give the extra effort to have a happy customer. Will not do business with K&N ever.

Over priced for what they are for something that costs less than a fiver to make in china at a guess

I posted a 1 star review on their store for a poor fitment cabin filter that had to be curved and shoved making the filtration useless At 3x the cost oem. I get thr email confirmaion of my review and to my surprise my review was NOT posted on thir product site. It only has a handful of 5 star reviews only. This immediately made me lose trust in this company over thir shady practices and skewed reviews. I will never trust another one of their "high rated" products. Purchased many air intakes in tbe past. Will look elsewhere many options out there

Do not Buy form this company. They are currently holding $492 Dollars of my money after 2 returns after 3 months.

I ordered a Cabin Filter and intake,
They sent Air Filter and Intake (Same thing)

Upon getting the intake it was made wrong (they admittded) and it did not fit. I sent all items back and have never received a refund. Their customer service while you can get them on the phone, they cant solve any problems.

I had to email them several times to get an answer to a very simple question and they finally answered me after I quoted their website about how customer orientated they were. Good product but the worst customer service.

Mx5 Typhoon induction kit. £339.00
It arrived dented and chipped… it looks like a secondhand product. There is clearly zero quality control, an 8 year old could have packed it better!,
I won’t be recommending them in a hurry!